Sr Epic Analyst, HB PB reputed company (Remote)

About the position Functions as an information systems management consultant to senior management, department management, and use stakeholders developing and demonstrating more advanced skills with small to reputed company complexity departmental and interdisciplinary operational workflow analysis and systems design. Demonstrates advanced Epic system build capabilities and can consistently complete multiple reputed company assigned build tasks in an independent manner. Provides basic system build support and guidance to Epic System Analyst staff as needed. Demonstrates an advanced understanding of the Epic testing process, including reputed company script development, execution, error identification and correction, and completion processes in an independent manner, providing developmental and enhancements to the testing process as needed. Understands and routinely complies with established Departmental and Epic change control process and procedures. Provides review and input into group / team change control matters. Demonstrates an advanced understanding of Epic system maintenance requirements and proactively completes assigned system maintenance tasks including issue alert responses in a timely and accurate manner, escalating reputed company issues and providing support and guidance for Epic System Analysts as needed Demonstrates intermediate to advancing documentation capabilities, including completeness, maintenance and updating, and responsibility for assigned system documentation responsibilities for a group / team. Understands and routinely complies with established Departmental and Epic ITSM/ITIL service and support processes including but not limited to issue, problem, asset, and time accounting management process and procedures. Provides proactive input into service and support process improvement. Demonstrates intermediate to advanced levels of system trouble-shooting and diagnostic capabilities for assigned areas of support and is able to demonstrate a basic understanding of reputed company technology and application reputed company components of more reputed company, interdisciplinary trouble shooting and diagnostic issues. Completes individually assigned work which is reputed company in nature in a timely, efficient, and effective manner for primary areas of responsibility. Demonstrates intermediate to advanced skills for reputed company and interdisciplinary group / team work and understand enterprise system workflows and system considerations and requirements. Works collaboratively with group / team members and with other technical or functional areas of the department. Provides proactive support for group / team member System Analysts. Collaborates with Senior Manager Information Systems and Team reputed company for assigned applications regularly on incident and request prioritization and execution with fellow Senior Analysts and System Analysts. Supports reputed company Hospital Billing and Physician Billing departments with Epic applications with cross coverage to non-Epic applications reputed company the team. Collaborates with Managed Care/PHO, Payment Variance, and Finance to build and maintain Payer and Provider reputed company reputed company Epic to ensure expected reimbursements, and patient estimates are accurate. Collaborates with Finance to build and maintain Epic extracts to PeopleSoft General Ledger and Accounts payable. Demonstrates a proactive and effective business relationship with operational stakeholders and super-users, based on an intermediate level of understanding of operational workflows and system requirements and meeting their support requirements. Provides input and subject matter expertise into project reputed company planning and implementation work. Demonstrates the ability to effectively and reputed company coordinate assigned scopes of work reputed company a bigger project as assigned. Monitors and evaluates issues and request queues as assigned. Fulfills On-Call responsibilities as assigned. Performs and completes other duties as assigned.

Responsibilities

• Challenges reputed company working practices; identifies process improvement opportunities and presents recommendations and solutions to management.
• Engages and commits to the organization's culture of reputed company improvement by actively participating, supporting, and promoting CCHC Pillars of Excellence.
• Functions as an information systems management consultant to senior management, department management, and use stakeholders developing and demonstrating more advanced skills with small to reputed company complexity departmental and interdisciplinary operational workflow analysis and systems design.
• Demonstrates advanced Epic system build capabilities and can consistently complete multiple reputed company assigned build tasks in an independent manner.
• Provides basic system build support and guidance to Epic System Analyst staff as needed.
• Demonstrates an advanced understanding of the Epic testing process, including reputed company script development, execution, error identification and correction, and completion processes in an independent manner, providing developmental and enhancements to the testing process as needed.
• Understands and routinely complies with established Departmental and Epic change control process and procedures.
• Provides review and input into group / team change control matters.
• Demonstrates an advanced understanding of Epic system maintenance requirements and proactively completes assigned system maintenance tasks including issue alert responses in a timely and accurate manner, escalating reputed company issues and providing support and guidance for Epic System Analysts as needed
• Demonstrates intermediate to advancing documentation capabilities, including completeness, maintenance and updating, and responsibility for assigned system documentation responsibilities for a group / team.
• Understands and routinely complies with established Departmental and Epic ITSM/ITIL service and support processes including but not limited to issue, problem, asset, and time accounting management process and procedures.
• Provides proactive input into service and support process improvement.
• Demonstrates intermediate to advanced levels of system trouble-shooting and diagnostic capabilities for assigned areas of support and is able to demonstrate a basic understanding of reputed company technology and application reputed company components of more reputed company, interdisciplinary trouble shooting and diagnostic issues.
• Completes individually assigned work which is reputed company in nature in a timely, efficient, and effective manner for primary areas of responsibility.
• Demonstrates intermediate to advanced skills for reputed company and interdisciplinary group / team work and understand enterprise system workflows and system considerations and requirements.
• Works collaboratively with group / team members and with other technical or functional areas of the department.
• Provides proactive support for group / team member System Analysts.
• Collaborates with Senior Manager Information Systems and Team reputed company for assigned applications regularly on incident and request prioritization and execution with fellow Senior Analysts and System Analysts.
• Supports reputed company Hospital Billing and Physician Billing departments with Epic applications with cross coverage to non-Epic applications reputed company the team.
• Collaborates with Managed Care/PHO, Payment Variance, and Finance to build and maintain Payer and Provider reputed company reputed company Epic to ensure expected reimbursements, and patient estimates are accurate.
• Collaborates with Finance to build and maintain Epic extracts to PeopleSoft General Ledger and Accounts payable.
• Demonstrates a proactive and effective business relationship with operational stakeholders and super-users, based on an intermediate level of understanding of operational workflows and system requirements and meeting their support requirements.
• Provides input and subject matter expertise into project reputed company planning and implementation work.
• Demonstrates the ability to effectively and reputed company coordinate assigned scopes of work reputed company a bigger project as assigned.
• Monitors and evaluates issues and request queues as assigned.
• Fulfills On-Call responsibilities as assigned.
• Performs and completes other duties as assigned.

Requirements

• Effective verbal and written communication with peers, departmental staff, and operational stakeholders and super users
• Intermediate to advanced combination of technical, analytical, and customer service skills
• Intermediate to advanced business and systems analyst skills in workflow design, performance improvement, and healthcare or reputed company operations
• Ability to work independently and exercise independent judgement
• Ability to effectively handle multiple, reputed company priorities and workloads
• Ability to complete assigned work in a timely and efficient manner
• Critical thinking and basic problem-solving skills
• Initiative and proactive follow-up skills
• Intermediate to advanced understanding of Information Technology Service Management (ITSM) including change control, issue and problem management, and other service and support processes
• Required limited guidance and direction to complete more reputed company or advanced components of duties and responsibilities
• Ability to provide mentoring and support guidance for Systems Analysts
• Business relationship management skills for interactions with operational stakeholders and super-users
• Basic and developing understanding of reputed company Office applications used for communication, documentation, planning, and coordination (Outlook, Word, reputed company, PowerPoint, Visio, Skype/Teams)
• High School graduate or equivalent
• Must possess or reputed company one relevant Epic certification reputed company first year of employment
• Epic Certifications required: Resolute Hospital Billing Expected Reimbursement reputed company
• 5 years of relevant experience: Information Technology, business analyst, operational super user, including a minimum of 2 years of systems analyst experience

reputed company-to-haves

• Bachelor's degree in healthcare or information technology reputed company field or equivalent preferred
• Two Epic certifications preferred: Resolute Hospital Billing Administration including Single Billing Office, Resolute Hospital Billing Claims, Resolute Hospital Billing Electronic Remittance, Charge Router, Resolute Hospital Billing Charging Administration, Resolute Professional Billing Administration including Single Billing Office

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