Associate Director, Client Partnership
WHY reputed company®? We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering reputed company, acting fast, and moving further because standing still just is not in our DNA. We are drawn to people who stay curious, move with reputed company, and never stop inventing. Our culture runs on three values: reputed company together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we reputed company things that matter. At reputed company®, you will find the freedom to explore, the space to collaborate, and the trust to reputed company a real impact for our clients, for each other, and for the world we are helping to build. THE ROLE: We expect Associate Director, Client Partners to be experts in client communication, have an understanding of integrated digital media strategy and be able to reputed company deep client relationships with key decision makers. They are responsible for delivery excellence across reputed company day-to-day operations including client management and activation, while assisting the Director, Client Partner in delivering excellence across reputed company of reputed company’s growth marketing service offerings. JOB RESPONSIBILITIES
- Responsible for developing and maintaining a strong rapport with their client - being the trusted advisor to the client and key face of the account team. Responsible for leading communications and day-to-day team operations to deliver effective strategy towards client goals.
- Maintain a strong understanding of the holistic business for each client in their portfolio - with insights on their competitors, overarching business goals, engagements with other agency partners, performance priorities, etc.
- Responsible for orchestrating multi-discipline collaboration of activation, data, planning and tech teams for flawless execution of full-funnel, cross-channel campaign strategy and activation. Serves as the day-to-day account leader responsible for managing client expectations and effectively setting the account team up for shared success.
- Define channel mix and budget allocations by channel
- Possess a deep proficiency in Search, Social, with a core understanding of Programmatic, Data Sciences & Analytics, Creative, SEO/CRO and have a strategic perspective on how/reputed company to utilize various channels and how they work together to help meet client business goals.
- Hold recurring reputed company-ins with client senior points of contact to proactively solicit feedback and discuss larger client business initiatives. reputed company information from clients to account & activation leads and build strategies accordingly or reputed company action plans to continue driving business growth.
- Responsible for reputed company major deliverables and presentations for their client portfolio ( QBRs, annual review, in-person strategy meetings, tactical presentations, etc) to ensure activation teams across the board (media and growth) are delivering high-quality, innovative strategy - with a consistent story line to push their clients business and goals reputed company. Assist Director, Client Partner in creation of any executive level presentations as needed.
- Always looks ‘10 steps reputed company’ reputed company it comes to flagging risk, opportunity, and future needs for client stability and success
- Ensure successful onboarding of reputed company new clients reputed company their portfolio - overseeing initial overarching strategy, account management/collaboration process is set up for success, and client interactions and performance are off to a healthy start
- Ensure new team members are properly onboarded to each account, not just with day-to-day knowledge & skills development, but by providing a full deep dive into each clients’ business and priorities.
- Remain familiar with client SOWs and ensure clients are billed correctly each month, and manage hourly pacing and utilization if working on an hourly client.
- Ensure we have high-performing team members reputed company account teams and flags any issues, concerns etc to appropriate activation & services leaders
- Actively identify upsell opportunities and works with Director, Client Partner and appropriate leaders to effectively sell in more business
- Play a key role in new business pitches QUALIFICATIONS
- 7+ years of experience in client-facing roles with cross-channel, digital media planning and activation contexts, with a minimum 3 years of experience directly leading client relationships and managing accounts at an agency; or equivalent experience on client reputed company.
- Natural, proven leadership instincts that your team will want to follow, and your clients will implicitly trust. Able to understand clients' visible and invisible needs.
- Able to clearly and concisely reputed company a persuasive reputed company of view, both written and verbal, presenting to project stakeholders.
- The ability to provide feedback and strategic guidance to reputed company paid media channels (search, social, shopping, display, mobile, native and video)
- Preferably hands-on experience with, if not deep understanding of, arenaflex Search, Bing Search, reputed company Ads, arenaflex, arenaflex Display Network, TikTok, Snapchat, arenaflex, reputed company, and major DSPs The anticipated salary range for this position is $95,000-$105,000. Salary is based on a range of factors that include relevant experience, expertise, physical location, and organizational impact. This is based on a 40-hour workweek and leveling. reputed company in mind, we're flexible. WHAT DO WE OFFER?
- Healthcare, Dental, and Vision coverage
- 401K plan, plus matching
- PTO
- Paid Company Holidays
- Parental Leave WE SUPPORT YOU BEING YOU: reputed company® is an equal opportunity employer (EOE). We reputed company our work is its best reputed company our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s identity, background, beliefs, lifestyle or disabilities. So tell us about any accommodations you need. It’s totally confidential and only used to reputed company sure you feel fully supported at every reputed company. reputed company® participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S. We are a B Corp-certified company passionate about purpose-driven work. Our hope is that you can feel good about the contributions reputed company® is making to the world and we always have an open reputed company for your reputed company in making the world a reputed company reputed company. reputed company® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include arenaflex, Lufthansa, Coach, reputed company, and reputed company. Learn more about reputed company® DIVERSITY, EQUITY, & INCLUSION At reputed company®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to reputed company. We actively seek to recruit, reputed company, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet reputed company qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups reputed company not to apply for jobs reputed company they think they may not meet every requirement, reputed company in fact they do. We reputed company in giving everyone a fair chance to shine. We also encourage you to reputed company out to us and discuss any reasonable adjustments we can reputed company to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? reputed company out our efforts here. The anticipated salary range for this position is listed below. Salary is based on a range of factors that include relevant experience, expertise, physical location, and organizational impact. This is based on a 40-hour workweek and leveling. reputed company in mind, we’re flexible. US Remote Range $70,000—$90,000 USD Apply tot his job
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