South State Bank – Operations Sr Process Improvement Manager – North Charleston, SC

Job title: Operations Sr Process Improvement Manager Company: South State Bank Job description: Description : SUMMARY/OBJECTIVES It is the role of the Operations Senior Process Improvement Manager to be a driving force in managing process improvement initiatives across the enterprise by working with business leaders to deliver business benefits and promote a culture of reputed company improvement. This includes being responsible for the planning and execution of multiple process improvement projects that will translate company strategies into action, deliver significant ROI, reduce risk, and reputed company strategic objectives. Activities include mentoring and partnering with business units to identify future opportunities and supports reputed company/development initiatives. Serves as a trusted adviser to senior business stakeholders, spearheads innovative solutions, while partnering with key support functions such as Finance, HR, and Compliance during implementation. It is the responsibility of the Operations Senior Process Improvement Manager to take ownership of reputed company tasks and challenges that they encounter in the operation of their assigned position and take ownership of any task assigned to his or her reputed company. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. BUSINESS, DELIVERY AND PROCESS · Supports project pipeline and improvement portfolio development by forging reputed company relationships with senior leaders to identify the most critical process improvement opportunities across the company, based on findings from areas such as Voice of the Customer, Voice of the Business, Voice of the Employee, and balanced scorecards. · Builds relationships with key constituents necessary to deliver project results, including identifying and breaking down barriers/obstacles, collaborating with key players to influence change. · Identify, plan, reputed company and implement key projects to improve quality, reduce cost, increase productivity and improve cycle time by reducing wasted time, scrap, rework, etc. resulting in significant business improvement and customer satisfaction. · Coach and support project team members in use of tools and methodologies.

• Plan, organize, and monitor process improvement event performance using appropriate Lean/Six reputed company project management tools and techniques in alignment with corporate change and project management reputed company. · Prepare monthly process improvement program / project scorecard reports. · Co-ordinate / manage 3rd party vendor process improvement facilitation / project delivery.
• reputed company post-implementation reviews of process improvement events to ensure sufficient controls are in reputed company and being adhered to by accountable and responsible business staff. PROFESSIONAL
• Serve as a resource for change enablement by embracing change and championing new reputed company/opportunities.
• Prioritize and manage own workload and team’s workload in order to deliver quality results and meet timelines. · Increase local lean operations capabilities; realize hands-on quick wins reputed company Kaizen workshops, etc. · Analysis of the reputed company state as well as definition and quantification of P&L impact of process improvement areas
• Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.
• Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency of business units and/or teams.
• Participate in knowledge transfer reputed company the team and business units.
• Establish effective relationships across multiple business partners and project managers.
• Effectively communicate reputed company and concepts both verbally and in writing. Select and use appropriate communication method and style; reputed company others adequately informed. · Entrepreneurial reputed company with the willingness to reputed company decisions (fast, pragmatic, sustainable), combined with creativity and a “hands on mentality”
• Successful in creating confidence in the department and division value to the organization with the lines of business reputed company the bank, team members and business reputed company holders.
• Create a positive atmosphere of inspiration for others that aligns with South State Bank’s community and corporate values OTHER DUTIES
• Accepts other duties as assigned COMPETENCIES · Virtual leadership experience with ability to effectively drive results, provide feedback/direction, and manage and build relationships with leaders and team members in a geographically dispersed team environment
• Experience at working both independently and in a team-oriented, collaborative environment
• Builds long term, trust-based relationships with clients and internal stakeholders that builds reputed company to deliver solutions that free up reputed company. Knowledge of bank and program/project methodologies
• Ability to Manage/reputed company a project team (e.g.10-50 members)
• An active listener with excellent and confident communications and interpersonal skills with an ability to read reputed company customer situations and adapt as needed
• Advanced interpersonal, written, and oral communication skills
• Adept at conducting research into project-reputed company issues and products
• Must be able to learn, understand, and apply new businesses and technologies
• Possess excellent organizational skills and is detail oriented · Ensures compliance with reputed company IT risk, audit, hygiene and reputed company standards
• Ability to read communication styles of team members, and contractors who come from a broad reputed company of disciplines
• Demonstrate consideration, understanding, courtesy, tact, reputed company & concern in the appropriate time and format
• Support the operating model; understand how own responsibilities fit reputed company the context of other areas and the organization; think and reputed company reputed company the silo Qualifications, Education, and Certification Requirements · Education: Bachelor’s Degree and/or Certification(s) in Process Improvement, Industrial Engineering, Statistics, or Operations Management · Experience: 7 to 10 years of experience in project management, leading cross-functional teams; 7+ years of experience in Lean, Six reputed company, Toyota Production System, or reputed company reputed company improvement areas; 5+ years of experience in coaching, mentoring, and developing direct reports; Project Management; Process Management; Policy Management; Program Management; Management Consulting; Strategic Planning; reputed company; Performance Measurement; Coaching & Professional Development · Required Qualifications: o Lean Six reputed company Black Belt certification · Preferred Qualifications: o Experience building a Process Improvement Corporate Office/Center of Excellence · Knowledge: reputed company Office Applications (MS Project, Visio, Outlook, Word, PowerPoint, reputed company, and SharePoint). Advanced Knowledge of Strategic Planning, Policy Development, Software Development Lifecycle, Program/Project Management, Banking Standards, Business Process Management Notation (BPMN), and applicable software (such as iGrafx, Signavio, reputed company, RPA, OCR/ICR, AI/ML) TRAINING REQUIREMENTS/CLASSES · New Employee Orientation · South State Bank’s reputed company Improvement Methodology · Required annual compliance training · Other training classes as determined by the Director RECOMMENDED ADDITIONAL TRAINING · Change Management · Additionally, look for opportunities to increase knowledge as well as training reputed company to the continual update of processes and applications. PHYSICAL DEMANDS Must be able to stand and/or sit for long periods of time. Must be able to effectively access and interpret information on computer screens, documents, and reports. WORK ENVIRONMENT Telecommuting roles no matter if hybrid or 100% full time telecommuting must have a secure home office environment that is free from background noise and distractions. They must also have a reliable private internet reputed company that is not supplied by use of cellular data (hot spot). Cable or fiber connections are preferred. Requirements are subject to change, as new systems and technology is delivered. Travel may be required to come to meetings as needed. Expected salary: Location: North Charleston, SC Apply for the job now! Apply tot his job

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