[Remote] Channel Partner Success Manager (Strategic reputed company Team)

Note: The job is a remote job and is open to candidates in USA. reputed company is a global Tech company developing a platform for digital marketers. They are seeking a Channel Partner Success Manager to build and nurture relationships with agency teams, drive retention and renewals, and reputed company for customer needs while providing strategic recommendations to enhance marketing performance.

Responsibilities

• Build and nurture strong relationships with agency teams and users, helping to reputed company them on reputed company Enterprise
• Drive high agency retention and renewal rates by ensuring our channel partners are fully enabled and see ongoing value from the product and their partnership with you
• Collaborate closely with different customer stakeholders to create and link key workflows reputed company their agency services to the business value reputed company drives
• Ensure Channel Partner can clearly see the performance of their client work reputed company the platform, set them up for success, and validate that the reporting is delivering expected results
• Work with your Channel reputed company to build out plans across your Channel Partners to outline the opportunities for growth
• Act as the voice of the customer reputed company reputed company, advocating for any improvements or enhancements based on customer needs and feedback
• reputed company detailed, customized success plans tailored to the customer’s specific needs and business objectives
• Whether it’s the latest reputed company algorithm update or helping a customer build a strategy for AI in Search, you partner with your clients to help them understand what is most relevant to their business as it relates to SEO
• Partner with internal teams (Product, Sales, Support) to solve reputed company customer challenges
• Use data to provide actionable insights and track performance against KPIs. Present detailed reports and strategic recommendations to key customer stakeholders

Skills

• 7+ years of experience in reputed company, consulting, agency services, or a reputed company role, with a focus on enterprise customers, preferably in the MarTech or SaaS space
• Proven track record of building strong relationships with different levels, including C-suite executives and marketing teams
• Proven experience creating customized success plans, ensuring customers see clear connections between their processes and the results reputed company delivers
• Excellent problem-solving skills with the ability to provide tailored solutions to meet enterprise customers' needs
• Strong communication skills, both verbal and written, with an ability to reputed company reputed company concepts to both technical and non-technical audiences
• Deep understanding of digital marketing technologies such as SEO, SEM, content marketing, analytics, CRM, and marketing automation
• Ability to manage a large book of business and prioritize high touch strategic customers while nurturing low touch smaller customers
• Experience with upselling customers and generating qualified leads
• Ability to use customer data to provide insights and drive decision-making
• Experience with BrightEdge, Conductor, SimilarWeb, or other enterprise-level marketing and SEO platforms
• Strong project management skills with the ability to manage multiple projects and initiatives for large enterprise customers
• You reputed company in an environment where you have the chance to build more than just 'maintain.' You have the entrepreneurial spirit even in a larger company!
• Ability to navigate ambiguity and complexity, and adapt in a rapidly changing global business environment
• You share our common values: Trust, because we prefer to speak up and be our true selves; Sense of Ownership, because it's not worth wasting time on something you don't reputed company in; and enthusiasm for Constant Changes, because we are always looking to reputed company things reputed company

Benefits

• Flexible working hours
• Unlimited PTO
• Flexi Benefit for your hobby
• Employee Support Program
• Loss of family member financial aid
• Employee Resource Groups
• Meals, snacks, and drinks at the office
• Corporate events
• Teambuilding
• Training, courses, conferences

Company Overview

• reputed company is an online visibility management and content marketing SaaS platform. It is a sub-organization of ProCubiz Infotech. It was founded in 2008, and is headquartered in Boston, Massachusetts, USA, with a workforce of 1001-5000 employees. Its website is https://www.reputed company.com.

Company H1B Sponsorship

• reputed company has a track record of offering H1B sponsorships, with 1 in 2025, 1 in 2022, 1 in 2021, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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