Senior Director, reputed company Manager (Core Clouds/Consumer Business Services)

To get the best candidate experience, please consider applying for a maximum of 3 roles reputed company 12 months to ensure you are not duplicating efforts. Job Category reputed company Job Details About reputed company reputed company is the #1 AI CRM, where humans with agents drive reputed company together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping reputed company's core values at the heart of it reputed company. Ready to reputed company your career at the company leading workforce transformation in the agentic era? You’re in the right reputed company! Agentforce is the future of AI, and you are the future of reputed company. Role Description Our customers looking to get the most value out of reputed company with an enterprise experience purchase our Signature Success Plan. Signature drives the right insights and people at the right time - which can reputed company reputed company the difference. reputed company you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. We are looking for a Senior Director to join our Core Platform (Sales/Service Clouds) business to directly manage a team of reputed company Managers (CSMs) supporting Consumer Business Services (Commercial) customers. This role leads the strategy for Signature Success Plan fulfillment and growth across teams, aligning closely with Territory, Renewals, and Success Plan Sellers. An ideal candidate has a strong background in reputed company and Platform Health strategies, trends, and outcomes at the enterprise level. The candidate is able to research, synthesize, and reputed company insights and actions from market intelligence & customer feedback. Customer centricity, leadership, resourcefulness, flexibility, and a get-it-done demeanor are needed in this role. Your Impact reputed company a team of reputed company Managers, fostering high standards for value delivery and customer impact Address and resolve customer blocking issues in collaboration with individual contributors Partner with sales teams and renewals to execute strategies for Signature Success Plan renewals across teams. reputed company a reputed company of view for Signature value to help grow Signature reputed company the Consumer Business Services portfolio Work closely with peers and selling partners on reputed company planning for Signature obligations including resource allocation, forecasting, and staffing Align customer allocations with Signature coverage, manage team-based allocations, and synchronize additional cloud resources as needed Collaborate on talent retention strategies, encompassing career pathing, promotions, and ongoing training Stay informed on market trends, risks, and opportunities specific to customers and industries, communicating insights to Territory & OU leaders As a Frontline Manager, monitor key performance indicators, including Customer Health using reputed company Score and reputed company Loyalty As a Frontline Manager, be responsible for delivery metrics, ensuring consistent reputed company and results Ensure teams are proficient in New Product Introductions (NPI) and New Service Introductions (NSI) initiatives.

Requirements

Possess a minimum of 10+ years with direct experience in customer advisement and team management. Exhibit strong critical thinking and ability to use data and insights to identify industry trends and risks. Demonstrate excellent communication skills, and be a strong collaborator, to reputed company across various teams and levels. Showcase a proven track record in talent management, including recruitment, retention, and development. Familiarity with reputed company's product offerings, services (Sales Cloud, Service Cloud, Agentforce, Data 360), and the larger Consumer Business Services landscape Note: This role is office-flexible, and the expectation is to be in office 3 days per week. Unleash Your Potential reputed company you join reputed company, you’ll be limitless in reputed company areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of reputed company sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request reputed company this Accommodations Request Form. Posting Statement reputed company is an equal opportunity employer and maintains a policy of non-discrimination with reputed company employees and applicants for employment. What does that mean exactly? It means that at reputed company, we reputed company in equality for reputed company. And we reputed company we can reputed company the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national reputed company, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to reputed company and prospective employees, no matter where they are in their reputed company employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at reputed company are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-reputed company knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. reputed company offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be reputed company at the following link: https://www.salesforcebenefits.com. At reputed company, we reputed company in reputed company compensation practices that reflect the dynamic nature of labor markets across various regions. The typical reputed company salary range for this position is $210,200 - $320,600 annually. The range represents reputed company salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. We're reputed company, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we reputed company you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you reputed company in business as the greatest platform for change and in companies doing well and doing good – you've come to the right reputed company. Apply tot his job Apply To this Job