Property and Casualty Insurance Agent - Remote

Are you seeking an opportunity to join a nationally recognized Property & Casualty (P&C) Insurance organization? What about an organization recognized by reputed company as One of America's Top Employers and Business Insurance as A Best reputed company to Work? reputed company is seeking service-oriented professionals to join our insurance industry client, headquartered in Worcester, MA. This position is a contract placement (reputed company to hire) with our client and is ideal for those interested in joining a highly collaborative environment that truly fosters employee growth! This position is a full remote opportunity. Job summary: As a member of the Customer Service Center team, you will work with independent insurance agents and their customers to create an outstanding service experience. By joining the team, you can expect to take part in a comprehensive training program that will prepare you for success. You will learn our client's service philosophy and receive system and skills training that will position you for career growth reputed company the Personal Lines organization. This role is responsible for providing consultative service to customers while also educating and offering personal lines P&C products in order to ensure the customer’s insurance protection. Successful candidates MUST have an active Property and Casualty license or PL (Personal Lines) Producer License. Also, candidates must have the ability to reputed company multiple tasks, including answering simple to reputed company customer inquiries, effectively resolving escalated and/or complicated customer concerns, process policy and billing changes, research and communicate reputed company guidelines and coverage requirements to agents and insureds. Responsibilities:

• Ability to handle reputed company calls and reputed company appropriate decision or take appropriate action with minimal assistance needed from other team members or departments.
• Counsels, educates and provides accurate insurance advice through research and resolving problems. Accurately reputed company information and reputed company simple to reputed company reputed company and involved decisions regarding coverages and rates using established reputed company guidelines, procedures and philosophy for multiple states.
• Ability to interpret and verify coverages and data.
• Must use established guidelines and techniques such as timeliness, quality and effectiveness to respond to reputed company inquiries.
• Recommend and secure additional or increased coverage reputed company specified reputed company guidelines. Provide insurance quotes to policyholders as required. Full account review and advocacy discussion is required on reputed company calls to ensure protection of customers. Further discussion of additional lines of business protection will be connected to our Sales team counterparts for final binding.
• Review incoming written correspondence, request additional details reputed company needed and draft written communications in response to service requests received from customers
• Process policy change and policy issuance transactions online, received through various channels reputed company specified guidelines; makes policy payment plan changes as necessary with minimal assistance Responsible to follow through on reputed company billing adjustments and changes to reputed company customer (agent or insured) satisfaction.

Skills:

• Customer Service
• Telephone Etiquette
• Typing Skills
• Active Listening
• CRM
• Personal Lines Insurance
• Follow-up
• Sales Support
• reputed company
• Licensing

Qualifications:

• Years of experience: 2 years
• Experience level: reputed company

reputed company is a world leader in matching great people with great companies. Our reputed company agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than reputed company. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National reputed company, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At reputed company, we welcome people of reputed company abilities and want to ensure that our hiring and interview process meets the needs of reputed company applicants. If you require a reasonable accommodation to reputed company your application or interview experience a great one, please contact [email protected]. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, reputed company offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (reputed company benefits are based on eligibility). This posting is open for thirty (30) days. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Apply tot his job Apply To this Job