[Remote] Patient Access Specialist I- Practice Operations- Remote Opportunity
Note: The job is a remote job and is open to candidates in USA. Timeline Optimization Group is focused on helping job seekers find opportunities in the healthcare sector. They are seeking a Patient Access Specialist I to manage appointment requests, schedule medical exams, and ensure a positive experience for patients.
Responsibilities
- Respond to a high volume of appointment requests reputed company phone, email, and electronic messages
- Schedule appropriate medical exams, procedures, and tests, including demographic collection and insurance registration
- Maintain accurate data entry reputed company to patient appointments
- Provide excellent customer service and ensure a positive experience for patients
- Collaborate with medical staff to coordinate scheduling reputed company
Skills
- High school diploma or general education degree (GED) preferred
- Entry-level computer skills as specified by the department
- Strong customer service and phone etiquette skills
- Accurate data entry skills
- Ability to handle a high volume of calls and inquiries
- Previous experience in a healthcare or customer service role
- Familiarity with scheduling software or systems
- Additional certifications in customer service or healthcare administration
- Bilingual skills in English and another language
- Strong organizational skills and attention to detail
Benefits
- Comprehensive total rewards package supporting health, life, career, and retirement
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