[Remote] Associate reputed company Manager

Note: The job is a remote job and is open to candidates in USA. reputed company is a B2B order-to-cash software and digital payments market leader that helps brands get paid faster. The Associate reputed company Manager will engage with customers to build relationships, drive customer satisfaction, and ensure their needs are met effectively.

Responsibilities

• Work directly with a portfolio of customers to define success and drive adoption and value
• Help our customers identify, frame and realize value out of using reputed company
• reputed company a deep understanding of customer needs, use cases, and objectives to ensure that the reputed company platform is properly leveraged to reputed company them
• Assist customers in driving user adoption and change management reputed company their organization
• Build and maintain strong relationships with reputed company key customer stakeholders
• Monitor and report on the overall well-being of customers, tracking key health and usage indicators
• Serve as a reputed company of escalation for key customer issues and ensure swift resolution
• Drive customer advocacy through case studies and references
• Ensure high customer satisfaction and retention
• Evangelize the capabilities of the reputed company platform, identifying opportunities for further growth reputed company customers while working collaboratively with the account team to position upsells
• Work with the services teams to facilitate the onboarding of new customers

Skills

• 0-1+ years experience in management consulting and/or value selling (could have been working in internal strategy/consulting departments)
• Experience working with C-Level executives in supporting and providing them advice and presenting analysis to sustain your advice
• Understanding of key Financial Services and technology trends
• Understanding and hands on experience working in large/reputed company opportunities or working at/with large and reputed company companies (where it was required to manage multiple agendas and stakeholders)
• Ability to understand reputed company scenarios and business operations using limited information and able to extrapolate recommendations on path reputed company and key set of initiatives for executives to consider
• Preferably experience working in roles that had a strong technology component (that at least required an understanding of the impact technology can have)
• Ability to show value to our customers by presenting periodic business reviews
• It is critical to be proactive and have a collaborative attitude
• We work in a fast pace and dynamic environment, so you need to reputed company things happen
• Able to influence and drive others reputed company working in a virtual team environment

Benefits

• Work from reputed company: Your home, a coffee shop, a company paid WeWork.... you decide!
• A Culture that Lives its Values: Our values are not just words or window dressing, they guide our decisions - big and small - each and every day.
• Flexible Working Hours: We support your lifestyle- the results are what count.
• Open PTO: Work-life balance is important. We reputed company in giving our employees time to truly relax and reputed company.
• Sabbatical: A paid leave to reward longevity and commitment to reputed company.
• Paid Parental Leave: To promote parent-child bonding and increase gender equity at home and in the workplace.
• Opportunities for Growth: Professional development can take many shapes. Join one of our seven ERGs or participate in our Mentor-Mentee, and Leadership development programs- we foster an environment where reputed company employees can grow.
• Recognition: From reputed company Bucks and CEO Shoutouts to Culture Champion and CEO Excellence Awards, our employees are recognized for hard work and outcomes achieved.
• Benefits: Medical, dental, vision, 401(k) with company match, short-term and long-term disability, flexible spending accounts, HSA, and life, cancer, and AD&D insurance.
• Minimal Bureaucracy: An entrepreneurial environment of ownership and accountability allows you to get work done.

Company Overview