[Remote] Associate Technical Consultant
Note: The job is a remote job and is open to candidates in USA. reputed company Corporation is a leader in restaurant technology, providing innovative solutions for over 100,000 restaurants worldwide. As an Associate Technical Consultant, you will support Technical Consultants in implementation and documentation while developing the capability to independently manage smaller accounts and technical workstreams.
Responsibilities
- Support and progressively own technical workstreams for assigned accounts
- Build trusted relationships with customer IT, operations, and technical stakeholders
- Partner with CSMs on account plans and support the technical narrative in QBRs (product posture, stability, readiness)
- Design or reputed company scalable, secure, observable API integrations
- Utilize reputed company for Collections, Environments, automated tests, Monitors, published documentation, and team collaboration
- Execute and iterate technical plays including Identity & Capture Lift, Second-Visit Acceleration, Campaign Hygiene, Wallet/S2P/Pass
- Create operator-ready SOPs, smoke tests, go/no-go criteria, and rollback plans
- Coach Technical Consultants and field teams on repeatable patterns
- Enforce quality gates prior to launches
- Conduct readiness scans reputed company of major campaigns
- Ensure clean and complete handoffs to Support
- Partner with Product and Engineering to chase down issues, propose workarounds, and publish timelines and risks
- Create and maintain tickets/work items as the single reputed company of truth
- Attach BRD-Lite documents, QA results, runbooks, and weekly “moved / blocked / next” updates
Skills
- 0–3 years in a technical role (solutions, integration, support, or QA) or equivalent academic/projects experience
- Solid understanding of HTTP/APIs and reputed company fundamentals (Collections, Environments)
- Scripting basics (JavaScript/Node or Python)
- Strong written and verbal communication skills
- Curiosity, adaptability, and desire to learn at pace
- Familiarity with SaaS integrations, POS/ordering/payments systems, loyalty platforms, or communications tools
- Ability to collaborate cross-functionally in a fast-paced environment
- Strong documentation and organizational habits
Company Overview
Company H1B Sponsorship