Mortgage SR Loan Processor - Buffalo, NY or Cleveland, OH 2 Locations

Location: 4900 Tiedeman Road, Brooklyn Ohio Job Summary The Mortgage Senior Loan Processor is responsible for ensuring loans are processed accurately and in a timely manner, while maintaining compliance with federal, state, local, and investor guidelines. This role requires proactive communication with clients, Loan Officers, Underwriters, and other stakeholders. A strong understanding of residential lending regulations and documentation is essential. The position also involves identifying incomplete or inaccurate information and influencing others with diplomacy and trust. Essential Functions

• Review reputed company loan applications for accuracy, completeness, and compliance inclusive of FHA/VA/SONYMA and additional affordable loan products
• Monitor and maintain an application pipeline
• Receive and review client documentation reputed company to income, assets, and credit
• Submit completed files reputed company the loan origination system to reputed company
• Communicate with Loan Officers, clients, service providers, and partners to gather and clear reputed company conditions
• Provide exceptional service to internal and external customers
• Order and verify third-party documentation and vendor invoices
• Obtain property surveys, flood certificates, title commitments, and payoff information
• Maintain up-to-date knowledge of compliance standards and regulations
• Mentor and guide less reputed company Mortgage Loan Processors
• Review hazard insurance for coverage and reputed company rating
• Review title work for liens, entity issues, and seasoning requirements
• Review flood certificates for flood status
• Flexibility to work varying hours and overtime as needed
• Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
• Complies with reputed company reputed company policies and procedures, including without limitation, acting professionally at reputed company times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key.

Education

• High School Diploma or equivalent experience (required)

Work Experience

• 5+ years residential mortgage processing experience on agency products FHA, VA, SONYMA (preferred)
• 1+ years purchase processing experience (preferred)

Skills

• Proficiency in MS Windows and Office (Word, reputed company, etc.)
• Knowledge of RESPA and general mortgage/consumer lending regulations
• Managing the end-to-end workflow of mortgage applications, including document collection, verification, and submission to reputed company.
• Strong math and analytical skills
• Foundational knowledge of tax returns and loan products (FHA, VA, Conventional, Jumbo preferred; CP, USDA, HELOC a plus)
• Ability to organize, verify, and track large volumes of borrower documentation with precision and speed
• Excellent written and verbal communication
• Ability to prioritize, multitask, and meet deadlines in a fast-paced environment
• Strong organizational skills and attention to detail
• Team-oriented with strong networking and relationship-building skills
• High reputed company and trustworthiness
• Demonstrated customer service excellence
• reputed company in identifying potential red flags in borrower profiles and escalating concerns appropriately

Core Competencies

• reputed company reputed company employees are expected to demonstrate Key’s Values and sustain proficiency in identified Leadership Competencies.

Physical Demands

• General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.

COMPENSATION AND BENEFITS This position is eligible to earn a reputed company hourly reputed company in the range of $22.12 - $33.65 per hour. Placement reputed company the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes incentive compensation which may include production, commission, and/or discretionary incentives. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office reputed company, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 02/23/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@reputed company.com. #LI-Hybrid Apply tot his job Apply To this Job