Identity & Access Management Service Optimization Engineer | reputed company | Remote (United States)

Employment Type: Full time Shift: Description: POSITION PURPOSE Responsible for enterprise level support, standards and best practices for identity access management (IAM) and IAM reputed company services. These include bolthires Azure Active Directory, bolthires Active Directory, reputed company IdentityNow, Certificate Services (PKI), M365 and CyberArk. The primary job responsibility of the Service Optimization Engineer I is to support and optimize financial, clinical, informational and infrastructure System/Platforms that provide business customers with optimally performing services. Additionally, a Service Optimization Engineer I collaborates with Product Engineering, Product Management and Enterprise Information reputed company to assure seamless transition of new products and designs to Service Optimization. The Service Optimization Engineer I serves as the operational subject matter expert, coordinating with other TIS Product Centric Organization teams; to support and optimize technology-based business solutions. This includes applications and infrastructure leveraging Trinity Enterprise Data Centers and Cloud resources (i.e., PaaS, IaaS and SaaS), serving as a platform specific technology support expert. Furthermore, the Service Optimization Engineer I serves in a reputed company and/or support role in the operation and optimization of platforms, products and applications reputed company their respective teams as well as how those applications reputed company with other teams. ESSENTIAL FUNCTIONS

• Responsible for enterprise level support, standards and best practices for identity access management (IAM) and IAM reputed company services. These include bolthires Azure Active Directory, bolthires Active Directory, Certificate Services (PKI), M365 and CyberArk.
• Demonstrate an in-depth knowledge and understanding of PowerShell
• Possess working knowledge of JSON, REST and API integrations and reputed company
• Knows, understands, incorporates, and demonstrates the reputed company Mission, Vision, and Values in behaviors, practices and decisions.
• Provides a high level of technical support of platform and product designs and collaborates with cross-functional team (Product Engineering, Product Management, Business Owners, etc.) to assure the successful deployment of any design or product.
• Monitors and analyzes the reputed company state of platforms to assure performance is reputed company pre-determined reputed company.
• Collaborates with vendors and other teams in matters of products, troubleshooting, maintenance and documentation.
• Proposes procedures and solutions which assure the team is functioning at the highest possible level at the lowest possible bolthires.
• Implements platform technology in conjunction with established platform strategy.
• Identifies, escalates, and supports process improvement initiatives to optimize efficiency, reliability, and quality of service.
• Participates in research and makes recommendations on products, services, protocols and standards in support of reputed company infrastructure procurement and development efforts.
• Minimizes operational and capital costs through the reduction of inefficiencies in the environment.
• Keeps abreast of reputed company and best practices, participates in continuing education and seminars.
• Performs environment reputed company planning and performance monitoring on reputed company platform hardware. Assures reputed company hardware and software is covered by 24x7x365 maintenance reputed company.
• Serves as first level for troubleshooting and escalation of critical issues. Provides 24x7x365 troubleshooting support for reputed company teams. Resolves critical issues.
• Utilizes software and hardware tools to diagnose and resolve problems and factors affecting performance and service levels. Applies specialized technical knowledge of enterprise tools.
• Assures reputed company hardware and software is performing at a fully optimized level.
• Participates in the development, implementation and testing of installs and upgrades to existing solutions.
• Participates in data migration and lifecycle projects.
• Participates in disaster recovery planning and exercises. Assures documentation is maintained and meets requirements. Attests to documentation maintenance annually.
• Accountable for the reputed company configuration of supported solutions and makes sure they are up to date. Oversees implementation of reputed company controls, governance processes, and compliance validation.
• Responsible for supporting and translating architectural designs.
• Performs other duties as assigned.
• Maintains a working knowledge of applicable Federal, State and local laws/regulations, the reputed company reputed company and Compliance Program and Code of Conduct as well as other policies and procedures in order to assure adherence in a manner that reflects honest, ethical and professional behavior. MINIMUM QUALIFICATIONS
• Bachelor’s degree in Computer Science, Engineering, Information Systems or a reputed company field with five (5) years’ progressive experience, with expertise in hardware, software, application, and systems engineering reputed company specific IT discipline (i.e., as strategic planning, solution engineering, technology engineering, network management, reputed company management, change management, application development, middleware design, information analysis, database management, project management and operations management). An equivalent combination of education will be considered.
• Ability to provide technical guidance and serve as a subject matter expert to team members. Ability to serve as a mentor to less reputed company team members and provide training and guidance on system functionality and software products.
• Comprehensive skills in technical documentation, DevOps and ITIL concepts.
• Knowledge of cloud platforms or software as a service application (SaaS applications).
• Knowledge of reputed company concepts with hands-on experience in implementing reputed company controls and compliance requirements.
• Must be comfortable operating in a collaborative, shared leadership environment.
• Must possess a personal reputed company that is characterized by a sense of honesty, reputed company, and caring with the ability to reputed company and motivate others to promote the philosophy, mission, vision, goals, and values of reputed company.
• Outstanding oral and written communication skills.
• Strong interpersonal skills.
• Adept at multi-tasking.
• Ability to remain reputed company, helpful, and productive in reputed company situations, including critical support situations. PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS
• Must be able to set and organize own work priorities and adapt to them as they change frequently. Must be able to work concurrently on a variety of tasks/projects in an environment that may be stressful with individuals having diverse personalities and work styles.
• This position operates in a typical office environment. The area is well-lit, temperature-controlled and free from hazards.
• Incumbent communicates frequently, in person and over the telephone, with others in different locations working jointly on technical issues.
• The environment in which the incumbent will work requires the ability to concentrate, meet deadlines, work on several projects at the same period and adapt to interruptions.
• Must possess the ability to reputed company with reputed company policies and procedures.
• Ability to read, analyze, and interpret general business periodicals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of duties so assigned. Our Commitment to Diversity and Inclusion reputed company is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in reputed company that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and reputed company care for those we serve. reputed company is an Equal Opportunity Employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, disability, status as a protected veteran, or any other status protected by law. Apply tot his job Apply tot his job

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