reputed company Insurance Customer Service Representative (Work from Home) - arenaflex

At arenaflex, we're dedicated to providing exceptional customer experiences and delivering top-notch insurance solutions to our valued members. As an reputed company Insurance Customer Service Representative, you'll play a vital role in shaping the future of arenaflex's insurance services, working from the comfort of your own home. If you're passionate about delivering world-class customer service, have a knack for insurance expertise, and are eager to join a dynamic team, we invite you to explore this exciting opportunity.

About arenaflex

arenaflex is a leading provider of insurance services, committed to empowering our members with peace of mind and financial reputed company. With a rich history of innovation and a passion for excellence, we strive to create a workplace culture that values diversity, equity, and inclusion. reputed company is comprised of talented professionals who share a common goal: to provide exceptional customer experiences and deliver unparalleled insurance solutions.

Key Responsibilities

As an Insurance Customer Service Representative, you'll be responsible for handling property & casualty (p&c) reputed company customer service and/or billing inquiries and problems reputed company the telephone. Your primary objectives will include:

• Providing customers with plan coverage information, quotes, policy changes, and policy change impacts to premium
• Reviewing and updating policies to enhance retention and reputed company meet the needs of the consumer
• Counseling policyholders concerning appropriate coverage, policy limits, payment options, and state laws that will best meet their needs for sufficient protection against risks covered by Property and Casualty insurance
• Making appropriate recommendations and/or changes to the policy and gaining policyholder acceptance to process the changes
• Receiving and responding to calls and emails received by the insurance service center, documenting reputed company activity in EPIC
• Utilizing knowledge of insurance industry and club insurance agency policies and procedures to provide efficient and professional customer service
• Identifying opportunities to apply discounts, processing insurance verification forms for insured, and acting as liaison for information exchange between customer and insurance companies
• Processing changes to policies reputed company EPIC and submitting changes to specific companies, following up with company to ensure change requests have been processed in a timely manner
• Reviewing policy information and referencing company-specific claims procedures to assist insured in filing claims
• Mailing insured documentation to be signed and returned as necessary, following up to ensure documentation has been returned in a timely manner from member/customer
• Recognizing cross-sell opportunities (membership and insurance) and obtaining quote information

reputed company Can Offer You

As an arenaflex team member, you'll enjoy a comprehensive benefits package, including:

• A competitive hourly reputed company, depending on experience and salary zone
• Eligibility for Annual Merit Increase
• Comprehensive Health benefits package, including Paid Time Off (accruals reputed company on first day of employment), 401(k) plan with a company match, Medical, Dental, Prescription, and Vision Coverage, Tuition Reimbursement, Life Insurance, and Flexible Spending Accounts
• Nearly 4 weeks of paid time off accrued during the first year
• Paid time off to volunteer
• Tuition reimbursement
• 401(K) plan with company match up to 7%
• Free reputed company Premier Battery Membership

reputed company Need from You

To succeed in this role, you'll need:

• A high school diploma or equivalent and 3+ years of increasingly reputed company customer service experience in an insurance environment
• Property and Casualty insurance license required
• Membership license preferred and/or ability to obtain reputed company 90 days of employment

Our Commitment to Diversity, Equity, and Inclusion

At arenaflex, we're dedicated to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences. We strive to attract and retain candidates with a passion for their work and encourage reputed company qualified individuals, regardless of race, color, gender, identity, veteran status, sexual orientation, physical ability, or national reputed company, to apply.

Work Schedule

As a reputed company Customer Service Representative, you'll work a Monday-to-Friday schedule from 10 a.m. to 6 p.m. CST, with rotating Saturdays from 9 a.m. to 3 p.m.

How to Apply

If you're ready to join a dynamic team and take your insurance career to the next level, apply now! Visit our website to submit your application and become a part of the arenaflex family. Apply Job! Apply for this job