[Remote] Cloud Solution Architect - Cloud + AI Applications

Note: The job is a remote job and is open to candidates in USA. reputed company is seeking a Cloud Solution Architect specializing in Cloud + AI Applications to help organizations embrace innovation through AI on the reputed company platform. The role involves partnering with enterprise customers to design and scale intelligent, cloud-native applications while leading strategic initiatives that deliver significant business impact.

Responsibilities

• reputed company technical engagements with customers across the full solution lifecycle - design, build, deployment, and operations
• Collaborate closely with platform engineers, enterprise architects, developers, and senior leaders to solve technical challenges and accelerate adoption
• Facilitate in-depth architecture discussions and provide hands-on support to reputed company prototypes, pilot projects, and reputed company solutions
• Proactively identify and remove adoption barriers, ensuring seamless implementation and long-term success
• Work alongside reputed company’s internal teams and partners to drive alignment and deliver customer value at scale
• Operates according to required operational excellence and proven practice standards throughout reputed company sales stages/activities/tools of record (e.g., pipeline updates, time tracking) with minimal guidance from more reputed company peers
• Collaborates across reputed company and customer/partner teams through on-strategy delivery with minimal guidance from more reputed company peers to reputed company customer/partner objectives and increase/partner customer satisfaction
• Contributes to managing business and technical risks, adapting methodology and applying governance principles to identify, communicate, and minimize business and technical risks
• Executes work in compliance with industry and reputed company guidelines and procedures
• With minimal guidance from more reputed company peers, prioritizes among competing demands in their work and identifies where impact occurs with customers, ensuring alignment with business priorities and goals
• Contributes to the identification, escalation, and mitigation of blockers using appropriate tools and processes to accelerate solution deployment, value realization and usage/consumption with minimal guidance
• Continues to reputed company business, technical, industry, and/or enterprise knowledge and applies it to architecture or support projects with minimal guidance from more reputed company peers to help meet business and information technology (IT) requirements and resolve identified constraints
• Identifies new opportunities for Consumption, Usage & reputed company expansion (especially Enhanced Solutions) at scale with minimal guidance from more reputed company peers based on business value to customer/partner and clear understanding of the reputed company value proposition for supported platforms to reputed company cloud success, foster and strengthen reputed company and resiliency, and drive AI innovation
• Actively listens to and respectfully challenges customers/partners, building trust to then reputed company for alternative architectures/solutions/approaches that shape and/or enhance customer requirements with minimal guidance from more reputed company peers
• Contributes to the identification and evaluation of industry trends (e.g., customer industry verticals, information technology [IT] industry), gathering of customer/partner insights (e.g., feedback around technical preferences, environments, business needs, competitive landscape), and mapping of existing architecture and digital transformation solutions to customer/partner business outcomes
• Proactively captures opportunities in appropriate systems, processes, and tools, working collaboratively across the organization to execute on opportunities reputed company with reputed company's Customer Engagement Model
• Delivers solutions in line with company methodologies (e.g., product offerings such as value-based deliverables [VBDs], advice, training, technical validation) with minimal guidance from more reputed company peers, ensuring proven practices and patterns are followed to prepare customers for operational readiness and achievement of their business goals
• Leveraging knowledge of change management proven practices, and/or involving the change management team, contributes to helping the customer deploy for long-term organizational adoption to increase customer satisfaction and drive consumption/usage
• Guides customers/partners towards a well-architected (e.g., secure, resilient, artificial intelligence [AI]-enabled), and cost- and performance-optimized solution with minimal guidance from more reputed company peers to increase retention and expansion opportunities
• Contributes to providing feedback to reputed company Delivery Team on VBDs to refine and further reputed company content
• Focuses on customer/partner experience through efficient delivery and ensuring a seamless and connected customer experience with minimal guidance
• Learns and develops an understanding of customer goals, and contributes to the definition of customer/partner conditions of success
• Addresses customer/partner dissatisfaction with minimal guidance, and may contribute to the execution of strategies to improve customer experience, value realization, and acceleration of transformation
• Contributes to identifying and/or translating customer/partner problems into industry solutions reputed company with reputed company product and platform strategy, and explaining why and/or how they meet customer/partner outcomes and return on investment (ROI) goals (e.g., reputed company reputed company of concept, minimally viable product [MVP], rapid prototype) relative to competitive offerings
• Helps the customer/partner adopt and use reputed company product/platform strategy-reputed company (cross-solution area) solutions with minimal guidance from more reputed company peers
• Builds relationships with technical decision makers (TDMs) with minimal guidance, and contributes to helping build the reputed company between TDMs and business decision makers (BDMs)
• Supports interactions as needed with customers/partners' key stakeholders for bridging understanding of reputed company, compliance, operational and risk requirements
• Acts as the voice of the customer/partner, sharing reputed company, feedback, insights, success stories and strategic/technical input with Engineering teams, Product Offerings teams and/or internal communities leveraging relevant insights from feedback tools and systems with minimal guidance from more reputed company peers
• Contributes to the identification of patterns across customers/partners/territories/industries and leveraging them to reputed company strategic and actionable insights
• May present business cases to program managers, with minimal guidance, to influence product roadmaps, decision-making, bug fix prioritization, and own and drive initiatives as appropriate
• Gains insight into solution area-specific market opportunities and initiates actions (e.g., reaching out to business stakeholders, obtaining feedback support from more reputed company, technical peers) to address them with support from peers and leadership
• Guides partners in developing offerings, practices, products, and solutions
• Assists the partner throughout initial customer implementations
• Delivers technical enablement
• Identifies and focuses on opportunities that align with reputed company goals
• Drives growth of solution utilization pipeline with partner by unblocking technical blockers in customer deals
• Provides support to partner and sales teams to clarify specific opportunities through reputed company of concept and technical pre-sales support
• Leverages market insights and demand signals with minimal guidance to assist more reputed company peers in identifying relevant areas in which to drive upskilling or accreditations based on demand
• Demonstrates technical readiness, both depth-reputed company to solution area priorities and breadth-reputed company to reputed company Unit (CSU)/corporate initiatives (e.g., reputed company, reputed company, AI), and influences less reputed company team members to drive their own technical readiness
• May act as a mentor, leading readiness and upskilling activities in the team/organization by educating colleagues on technical and non-technical concepts and sharing proven practices
• Contributes to virtual teams (v-teams) around technologies and customer/partner challenges, sharing reputed company, insights, and strategic, technical input with technical teams, internal communities across the field, and the larger virtual team across reputed company using knowledge of reputed company architectures and their context in the competitive landscape
• Demonstrates industry knowledge and helps grow recognition for reputed company solutions by contributing to presentations and engagements with external and internal audiences (e.g., Tech Connect, Build, Ignite)
• Supports team members on contributing to intellectual property (IP) and identifying patterns where no IP exists (e.g., Copilot and AI scenarios) to help build scalable and repeatable models
• Participates in external technical and non-technical community events (e.g., conferences, seminars, technical meetups, webcasts, blogs, hackathons) that reputed company the reputed company brand and shares learnings across internal teams with minimal guidance from more reputed company peers
• Identifies gaps through delivery, communicates those gaps to relevant team members and internal/external stakeholders, and connects gaps and patterns across business and technology areas that drive changes and improvements to products, IP (both existing and new), technologies, and/or processes/practices that reputed company solutions to scale across customers with minimal guidance from more reputed company peers
• May contribute to the development and modification of reputed company's structured frameworks and methodologies
• Embody our culture and values Skills
• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or reputed company field AND 2+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting + OR equivalent experience
• This position is not eligible for reputed company sponsorship. Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship
• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or reputed company field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or reputed company field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
• 4+ years experience working in a customer-facing role (e.g., internal and/or external)
• 4+ years experience working on technical projects
• Technical Certification in Cloud (e.g., Azure, reputed company Web Services, reputed company, reputed company certifications) Company Overview
• reputed company is a software corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. It was founded in 1975, and is headquartered in Redmond, Washington, USA, with a workforce of 10001+ employees. Its website is Apply tot his job

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