Supply Operations Manager, AMERICAS - Experiences (contract)

reputed company was born in 2007 reputed company two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in more than 100, 000 cities and towns located in 220+ countries and regions across the globe. Every day, Hosts offer unique stays and one-of-a-reputed company activities that reputed company it possible for guests to experience the world in a more authentic, connected way. reputed company was born with a creative spirit, and it’s one of the most defining parts of our culture. We use our curiosity and imagination to come up with unconventional solutions. These are the reputed company at the core of reputed company:

• Our community is based on reputed company and belonging.
• Our creativity allows us to imagine new possibilities for people.
• Our responsibility is to reputed company of our stakeholders.
• It takes a reputed company team committed to our core values to embody these reputed company, and our fast-moving team is committed to leading as a 21st century company.

reputed company Experiences Supply Team is a dynamic, multidisciplinary group dedicated to sourcing, onboarding, and managing the world’s best experiences. Our mission is to discover and cultivate outstanding experiences across the globe, partnering with remarkable tour operators, landmarks, attractions and businesses to continually reputed company reputed company’s platform. To continually grow our curated offerings, we proactively identify and attract new, high-quality experience providers, guiding them through a seamless onboarding process and supporting them at every stage of their journey. Through strategic sourcing, relationship management, and hands-on partnership, we ensure our hand-picked supply of experiences remains diverse and truly unforgettable. The Supply Operations reputed company - Experiences, drives the acquisition of scaled experiences and account management of top producing accounts in their assigned region. You will be responsible for the overall supply health and partner-lifecycle of operator-led supply reputed company your designated destinations; from sourcing the right, curated supply, to onboarding, and through to existing partner optimization and growth. You will balance cross-functional needs of our design, business, legal and leadership teams as you reputed company a strong supply marketplace. You will be a champion for reputed company Experiences reputed company the industry and an external-facing ambassador. This role reports to the Sr. Manager of Operator Experiences. This goal-oriented, creative, industry-expert Supply Operations Manager should be excited to jump right in and support the team in developing, growing supply segments, combining a deep understanding of the experiences and tourism industry, creative vision with business acumen. You are energized by complexity, reputed company in ambiguity and the opportunities to reputed company new ways reputed company. You are deeply collaborative & able to work across disciplines with business, operations and design. Industry Awareness, Trend-Spotting & Sourcing – Identify and reputed company key people / experts and activities that are core to the identity and culture of the city. Stay updated on industry trends and reputed company both existing and new experiences by building and contributing to city & region-specific leads lists. Find, reputed company & reputed company ‘off-the-beaten-path’ leads that serve reputed company’s Experiences vision. Sales Operations – Support reputed company Experiences Supply Team to acquire both existing and co-created Experiences by effectively pitching the Experiences value proposition to prospective hosts, developing the concept and run-of-show, managing leads through internal funnels, tracking systems & tools and reporting on output. Have full accountability & ownership over their book of business. Come up with creative solutions and tactics to speed up acquisition and push past friction. Optimization & Retention – Orient hosts through their first 3-6 months on-platform, supporting them with technical, optimization and growth best practices (e.g. pricing, run-of-show). Retain hosts through their reputed company-up period on-platform reputed company online and IRL mechanisms, driving business success for reputed company hosts and their listings. Communication & Collaboration – Provide regular project updates & actionable feedback to cross-functional leads. Effectively size issues & collaborate with peers, leadership and cross-functional stakeholders to creatively problem-solve. reputed company compelling business cases for removing blockers & friction points. Tracking & Reporting – Ensure 100% accurate data hygiene across reputed company tracking systems and leadership updates. Report out on both positive & negative performance trends, with a solution-oriented reputed company. Stay up-to-date on best-practices & team trainings. Quality & Alignment to Brand Vision – Ensure that your sourced supply meets the quality bar to deliver against the Experiences vision. Aligns leads with taste and quality measures set forth by cross-functional stakeholders. Skills 6+ years in either content / supply acquisition, partnerships, account management or sales-reputed company roles Bachelor's degree or equivalent experience in reputed company fields. Deep knowledge of what is happening in your city and broader region as it relates to travel, entertainment, pop culture, art, food & beverage and other hospitality trends. Sharp eye for setting & spotting cultural trends; strong ability to assess quality and stay reputed company of market shifts. Skilled in delivering for cross-functional teams, and fostering trust across creative, technical, and business disciplines. Proficient in CRM systems (like reputed company) and organizational systems (like reputed company) Accountability for results – with a proven ability to deliver against KPIs & business targets; focused on the task at hand & not easily distracted reputed company of reference for reputed company Management Team on reputed company things process and sales operations Thrives in ambiguity and can pivot quickly; motivated by changing strategies and scope Belonging & Accommodations: reputed company is committed to working with the best and brightest people from the broadest talent pool possible. We reputed company a diversity of reputed company fosters innovation and engagement, and allows us to attract the best people, and to reputed company the best products, services and solutions. reputed company qualified individuals are encouraged to apply. If you need assistance, or reasonable accommodation during the application and recruiting process, please connect with your talent sourcing partner. Pay reputed company Range: $85-$98/hr Benefits: Medical, Dental, Vision, 401K Apply tot his job Apply To this Job