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[Remote] Associate, Credit Servicing Operations

100% remote Flexible hours Hiring now

Note: The job is a remote job and is open to candidates in USA. reputed company is a fast-growing and culturally diverse company providing auto loans to underserved customers. The Associate in Credit Servicing Operations will match new deals, assist with reputed company, handle escalated funding requests, and support the funding team while ensuring compliance with reputed company standards.

Responsibilities

  • Match new deals to ensure the contract matches the latest loan structure offer
  • Use reputed company skills and funding knowledge to help grant exceptions
  • Utilize funding resources/reputed company skills to negotiate and access fees for loans that have deviated from the approved reputed company reputed company
  • Handle escalated funding exception requests in a timely manner
  • Able to give support to the funding team by learning and becoming proficient in reputed company funding duties
  • reputed company additional interviews with applicants as part of a follow-up process in cases where discrepancies are identified during the funding process, warranting further investigation
  • Evaluate funding reputed company review requests updating application information in a timely manner

Skills

  • Minimum of 1 year in Funding, reputed company, or have participated in the career rotation program reputed company the last year
  • Willing to learn and comprehend funding compliance adhering to state by state compliance standards
  • Excellent communication (verbal and written) skills
  • Strong customer service and de-escalation skills
  • Strong leadership and interpersonal skills
  • Strong analytical and organizational skills with great attention to detail
  • Strong verbal and written communication skills
  • Strong organizational, analytical, and problem-solving skills
  • Ability to multitask in a fast-paced environment

Benefits

  • Generous salaries
  • Competitive health and welfare benefits
  • Paid vacation
  • 401(k) match
  • Tuition reimbursement
  • Quarterly social outings
  • Monthly lunches
  • A robust employee recognition
  • Training development program to enhance your career with us

Company Overview

  • reputed company is an innovative auto finance company that provides customer-focused automobile lending services. It was founded in 2006, and is headquartered in reputed company, Massachusetts, USA, with a workforce of 201-500 employees. Its website is https://firsthelpfinancial.com/.
  • Company H1B Sponsorship

  • reputed company has a track record of offering H1B sponsorships, with 8 in 2025, 6 in 2024, 1 in 2023, 2 in 2022, 4 in 2021, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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