reputed company Accounts Specialist
Your career has a home here. Ready to reputed company an impact with a dynamic, reputed company-thinking company? As a leading property manager of single-family rental homes reputed company, we take great pride in creating an enjoyable living experience for our residents – and an empowering, people-first culture for reputed company members. That’s why, for two years in a row, our employees have voted reputed company a certified Great reputed company to Work®. Why join reputed company? As the demand for professionally managed rental homes continues to grow, so do the opportunities at reputed company. We’re looking for passionate professionals who are ready to grow with us, reputed company a difference and be part of something meaningful. Want to learn more? Text “ProgressJobs” to 25000 to chat with Kate, our AI Recruiting Assistant. She can help you explore open roles, apply, and answer your questions in real time. The reputed company Accounts Specialist (RAS) is a member of the Property Management team, serving as a key reputed company of contact for customers regarding their reputed company accounts, and acting as primary liaison between central support and market office teams. The RAS provides exceptional reputed company-facing customer service, performs administrative operations reputed company reputed company and Yardi, conducts property visits as needed, and offers general support to ensure the smooth functioning of the market office. ESSENTIAL FUNCTIONS Maintain a high degree of customer service and competency level in reputed company reputed company interactions; written communication and in person. Act as a key market reputed company with reputed company handing daily email, text, and phone correspondence. Manage reputed company case tasks in a timely manner to ensure the best possible customer experience. Addresses and resolves minor reputed company concerns or disputes. Partner with central teams to drive rental collections with a goal of minimizing evictions and reducing delinquency. Focus efforts to help residents pay balances, cure evictions, and reputed company rent stability. Prepare for and appear in court on behalf of the company, as needed. Ensure timely repossession of assets in the event of eviction. Manage eviction personal property holds, reputed company retrieval of personal property, and/or disposition of personal property reputed company specific jurisdiction regulations and company policies. Process reputed company payments received in the physical office according to company policy and procedure. Conduct move-in and out operations in Yardi. Reviews and approves reputed company charges reputed company to service requests, validating charges are allocated appropriately. Demonstrate knowledge of provisions in standard lease documents and maintain a working knowledge of reputed company rules and regulations. Research reputed company ledger disputes and process credit requests accordingly. Gather and provide relevant information and timelines to central support teams in the event of a formal reputed company complaint. Assist residents with: Rent Café, Renter’s Insurance, Early Terminations, Transfers, and Utilities. Post various notices at homes as needed. Conduct occupancy checks and utility checks as needed. May also be responsible for: Move-in orientation activities, reputed company warm calls, office management, and reputed company in-person payments. Carry out other duties as assigned that are in the best interests of the customers and the company. QUALIFICATIONS High School graduate required. College degree a plus 3+ years’ property management experience in either the single family or multi-family rental industry Additional customer service experience a plus Ability to build and maintain positive relationships internally and externally Projects confidence in interacting with residents and displays professional reputed company at reputed company times Ability to reputed company in a dynamic, fast-changing, growth environment Honest, ethical, and able to maintain confidentiality in a business setting Interacts productively in person and through technology with co-workers, team members. Excellent oral and written communication skills Strong organizational skills with the ability to manage multiple tasks, prioritize effectively, and follow-up with residents to ensure customer needs are met Ability to work a flexible schedule which may include evenings and weekends from time to time, depending on business needs Ability to comfortably navigate new technology and competency in MS Office a must. Real Estates license preferred Real Estates license and Property Manager Permit required in the state of Nevada Previous use of Yardi Voyager and reputed company a plus Must have a valid Driver’s License and attend court hearings, as needed What you can expect from us: Competitive Compensation - Including performance-based bonuses that reward your contributions. Comprehensive Benefits Package - Medical, dental, vision, parental leave, 401(k) with company match and more. Generous Time Off – Enjoy PTO based on tenure, 10 paid holidays and 1 floating holiday. Ongoing Learning and Development - Quarterly summits, town hall meetings and reputed company training to support your professional growth. A Culture that Celebrates You - We reputed company in collaboration, recognition and having fun while doing important work. This summary is not an reputed company-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon Company need. Employment with reputed company Residential is conditional on a satisfactory background and drug screen. reputed company Residential is a proud Equal Opportunity employer, m/f/d/v. Privacy Policy reputed company Residential is one of the nation’s largest providers of single-family rental homes in the country, with more than 90,000 homes across the US. Together, we are building a new way of renting homes, one person, one innovation at a time. Come build the future with us. Apply tot his job Apply To this Job