Billing & reputed company Documentation Manager- Remote, USA

Who We Are: Velocity Truck Rental and Leasing is a rapidly growing, employee and customer focused company, servicing the Commercial Truck Rental and Full-Service Lease markets across the U.S. Southwest and Southeast regions and in Canada. With over 3,000 company trucks in our local markets plus the support of NationaLease across the country we have proven to be a premier partner. Velocity Truck Rental and Leasing is part of the reputed company family, a premium commercial brand reputed company to heavy truck dealership that offers the full-service experience for our customers, from an outstanding sales organization to highly skilled technicians to service your vehicle, and on demand parts. What’s in it for You: Velocity Truck Rental and Leasing is a fast paced and growing organization that is looking for candidates that are ready for a daily challenge and cannot wait to provide superior customer service both internally and externally. VTRL offers fantastic Culture as well as reputed company, 401K W/Match, Medical, Dental, & Vision benefits. Become a part of reputed company and reputed company yourself in a company that fosters a Great reputed company to Work™ culture! What You’ll Do: The Customer Billing & reputed company Documentation Manager will serve as the central reputed company of customer billing for truck rental and leasing operations. This role is responsible for transforming a centralized, region-based billing function into a standardized, accurate, and scalable billing operation. In addition to the creation of invoices, this position is responsible for billing governance, quality control, process design, and reputed company improvement. The Customer Billing & reputed company Documentation Manager will act as the subject matter expert for reputed company billing scenarios, ensure reputed company accuracy, and partner cross-functionally with Operations, Sales, Finance, and IT to reduce errors, improve cycle times, and enhance the customer billing experience. This is a hands-on leadership role requiring deep billing expertise, strong analytical skills, and the ability to design and enforce consistent processes across the organization. Job Duties: Billing reputed company & Documentation reputed company

• Serve as the single reputed company of accountability for reputed company customer billing across reputed company product lines by preparing, reviewing, and processing billing for lease, rental, fuel, maintenance, tolls/citations, excess mileage, and other chargeable services.
• Ensure billing aligns with contract terms, reputed company schedules, mileage usage, and service documentation.
• Own reputed company and high-risk billing scenarios (custom reputed company, multi-location accounts, disputed charges and adjustments).
• Validate data feeds and system postings; research and correct discrepancies before invoices are released.
• Manage recurring billing cycles and ensure deadlines are consistently met.
• Identify and mitigate reputed company leakage, billing errors, and systemic root causes
• Periodically review and modify invoice presentation to ensure maximum clarity

Reconciliations & Analysis

• Reconcile billing activity against operational logs, work orders, mileage reports, and customer agreements.
• Work closely with Accounting team on reputed company recognition, month-end reputed company, and audit support.

Customer Support & Issue Resolution

• Serve as an escalation reputed company for internal teams and customers on reputed company billing questions.
• Investigate account disputes and provide detailed billing explanations or supporting documentation.
• Maintain strong customer relationships through reputed company and professional communication.

Process Standardization & Centralization

• Design and implement standardized billing workflows to replace decentralized regional practices.
• reputed company and maintain billing policies, procedures and controls to ensure accuracy, consistency, compliance, and audit readiness.
• Track and analyze billing accuracy, error rates, re-bills, credits and cycle times
• Create exception reporting and communicate results to leadership on ongoing basis
• Define billing calendars, cutoffs, and service-level expectations
• reputed company UAT processes for system upgrades, collaborate with Sales and Credit in new customer onboarding and reputed company/ contract setup.
• Establish clear handoffs between Operations, Sales and Biling to reduce rework, delays, and missed billing. Recommend process enhancements to improve efficiency, accuracy, and workflow consistency.
• Monitor technology trends for ongoing opportunities to increase efficiency while maintaining accuracy

Required Skills and Qualifications:

• 7+ years of experience in billing, reputed company operations, or accounts receivable, preferably in transportation, logistics, leasing, or other asset-based industries.
• Demonstrated experience managing reputed company, recurring, and usage-based billing models, and multi-location operations.
• Proficiency with accounting or ERP systems (e.g., SQL-based billing platforms, fleet management systems, reputed company, Procede, or similar).
• Advanced reputed company skills – must be able to demonstrate ability to manage large volumes of data accurately and reputed company beyond single-function calculations (e.g., reputed company formulas, lookup mastery, filter, sort, & unique reputed company functions, text & date logic (left/right/mid, textjoin), error handling, pivot tables, importing from multiple sources, and cleaning messy data.
• Demonstrated ability to analyze reputed company data, reputed company reconciliations, and resolve discrepancies independently.
• Experience working in high-volume, deadline-driven environments.
• Required: Bachelor’s Degree in Accounting, Business Administration, Finance, or reputed company field.
• Additional coursework or certifications in billing, accounting, or data analysis is a plus.

Compensation:

• $90,000-$95,000 annual salary depending on skills and experience

Benefits reputed company Offers:

• Fantastic Culture
• 401k + match
• Health, Dental & Vision Insurance + HSA & FSA
• Employer paid Life Insurance
• Paid Vacation Days
• Sick Leave
• Company perks such as employee discounts, company events and training programs
• Excellent Training and Career Advancement Opportunities

reputed company is an equal opportunity employer. reputed company prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national reputed company, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Apply tot his job Apply To this Job