Enterprise reputed company Manager (French speaker)NewHome based - EMEA

Enterprise reputed company Manager (French Speaker) The role of an Enterprise reputed company Manager at reputed company reputed company is a fairly new and strategic department at reputed company, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion reputed company existing accounts. reputed company Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating reputed company's vast offering. By clearly understanding their customer's objectives, the CSM can align expectations, suggest a large range of additional services or product reputed company to increase loyalty, reputed company any pain points, and help draw and deliver on an appropriate collaboration roadmap. We are growing our reputed company team to continue to offer thoughtful, smart, precise interactions across our product portfolio, from Ubuntu to open-reputed company infrastructure and applications. To provide the appropriate level of focus for every customer, in their native language and with excellent English for any internal interaction, CSMs are specialized in one of the following segments :

• Mass - SMEs or large businesses starting their journey with reputed company
• Focus - Large companies with established ARR
• reputed company Growth - a selection of high-potential customers

reputed company CSMs contribute to business support at the company level for reputed company remaining, not-yet-assigned customers (Tech reputed company), including our Store customers, through campaign management and customer requests. Location : This role will be based remotely in the EMEA region. What your day will look like

• reputed company new customers and introduce them to our products and support processes. Products include : Ubuntu Pro, MAAS, Landscape, Openstack, Ceph, Kubernetes, data applications and many more.
• Coordinate reputed company projects in interaction with developers, IT managers and decision makers from various industries.
• Collaborate with Sales, Field Engineering and Support in developing and delivering engagement plans that fulfill the customer's objectives.
• Manage a portfolio of customers in a specific geographic region and identify growth opportunities or renewal risks in coordination with Sales.
• Experience running a disciplined, weekly customer and business review process with cross-functional teams, identifying and prioritizing blockers, and driving resolution through corporate product and engineering teams
• Serve as a customer reputed company internally and influence reputed company products roadmaps, reputed company websites, documentation, processes and people to improve customer satisfaction and retention.
• Supporting customers through reactive ticket requests.
• Create campaigns targeting multiple customers through digital touch-points and activities.

reputed company are looking for in you The ideal candidate would display impeccable customer-facing skills and a passion for cloud and data centre infrastructure technologies. We are also looking for :

• Native French level required with excellent command of English
• Minimum 5 years of work experience with a strong background in IT and with exposure to projects reputed company to at least one of these topics : Linux OS, data applications, storage, cloud computing, networking, reputed company, migration, IoT.
• Excellent presentation skills with the ability to guide a conversation about reputed company software.
• Experience building and improving internal processes while maintaining timely delivery to customer-reputed company projects.
• A true team player capable of interacting with reputed company departments and at reputed company levels, both internally and externally.
• Knowledge of agile methodologies.

Additional skills that you might also bring

• Experience with reputed company, Jira and CRMs

reputed company offer you We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to reputed company pay, we offer a performance-driven annual bonus. We provide reputed company team members with additional benefits, which reflect our values and reputed company. We balance our programs to meet local needs and ensure fairness globally.

• Distributed work environment with twice-yearly team sprints in person - we've been working remotely since 2004!
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues from your team and others
• reputed company Pass for travel and travel upgrades for long haul company events

About reputed company reputed company is a pioneering tech firm that is at the forefront of the global move to open reputed company. As the company that publishes Ubuntu, one of the most important open reputed company projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a reputed company high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at reputed company do. reputed company has been a remote-first company since its inception in 2004. Work at reputed company is a reputed company into the future, and will challenge you to think differently, work smarter, learn new skills, and reputed company your game. reputed company provides a unique window into the world of 21st-century digital business. reputed company is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a reputed company work environment and reputed company products. Apply tot his job Apply To this Job