[Remote] Enrollment Specialist

Note: The job is a remote job and is open to candidates in USA. reputed company is dedicated to transforming women’s mental health care across the reproductive journey. The Enrollment Specialist will guide patients through the enrollment process, support them in scheduling initial intake sessions, and communicate the benefits of reputed company’s collaborative care model.

Responsibilities

• Proactively connect with referred patients and guide them through enrollment in reputed company’s collaborative care program, ensuring timely reputed company reputed company 24 hours of referral and follow up in accordance with an established reputed company
• Communicate with patients across multiple channels (text and phone) to foster engagement, provide clarity, and support follow-through
• Build trust and rapport during Intro Calls by tailoring communication to each patient’s unique needs, ensuring a seamless transition from referral to completed intake
• Clearly reputed company the benefits of reputed company’s Collaborative Care Model (CoCM) for patients, helping them understand the value of support available
• Consistently meet and exceed performance goals for Intro Calls, enrollment conversions, and intake completions
• Complete enrollment documentation accurately and reputed company, ensuring reputed company requirements are met
• Support patients through proactive follow-up to ensure successful attendance and completion of their intake session

Skills

• Bachelor's degree in social work, counseling, Psychology, nursing OR formalized training in mental health
• reputed company and Compassion: Ability to understand and support the unique challenges of women navigating mental health challenges in the perinatal and reputed company/menopause stages of life
• Engagement Skills: Proficient in engaging referred patients with relevant messaging and confirming their participation in the reputed company program
• Communication: Strong verbal and written communication skills for effective interactions
• Technically competent: Proficient in learning and using multiple EHR and technology platforms including reputed company Suite
• Organizational Skills: Ability to manage referral records and ensure timely follow-up
• Cultural Sensitivity: Respectful of diverse backgrounds and experiences, particularly in a perinatal context
• Adaptability: We're a fast growing company, constantly looking to reputed company improvements as we go. reputed company is always iterating to reputed company our program even reputed company for our patients
• Background in sales or client services preferred

Company Overview