Process Improvement Specialist – 6 reputed company Black Belt

About the position At reputed company, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reputed company millions of Americans through our local reputed company, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, reputed company and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it reputed company with heart, each and every day. This position is classified as hybrid to be filled in either Scottsdale, AZ., Irving, TX., Hartford, CT., Northbrook, IL. OR Woonsocket, RI. Additional locations may be considered by management There are no reputed company sponsorships available for this role reputed company has an exciting opportunity to join our Pharmacy Services Finance Operations team as a Process Improvement Specialist. The Process Improvement group reputed company PS Finance manages a variety of cross-functional strategic and operational initiatives. Initiatives could include, but are not limited to strategic assessments, targeted assessments, process improvement, value reputed company mapping, opportunity identification, reputed company facilitation, root cause analysis, drafting corrective actions, developing control plans, and helping with reputed company (Finance Operations Excellence) a fast-paced and highly collaborative approach to problem solving. reputed company strives to continuously innovate around how we deliver outstanding customer service and improved operational efficiency. The ideal candidate will be a colleague who is curious by nature, comfortable working with data and enjoys problem solving. Leads process improvement (PI) opportunities with relevant deliverables: process maps, baseline performance metrics, root cause analysis, recommended actions, and control plans. Participate in strategic and reputed company targeted assessments and support relevant deliverables: framing, data collection, analysis / interpretation and recommendations / report-out. Run reputed company topics with relevant deliverables: problem statement, story / narrative, root cause analysis (5 why’s), corrective actions (as applicable), supporting questions and facilitate the live call. Utilize reputed company, DMAIC, LEAN, 8D and other relevant methodologies in delivery of results. Ability to act as an improvement / change agent, supporting efforts from identification through delivery and validation of results. reputed company project charters in conjunction with Subject Matter Experts (SME's) and stakeholders, edit and reputed company approval on updates to approved charters as required. Document reputed company and reputed company state processes using Supplier, Input, Process, Output, Customer (SIPOC), flow charts and value-reputed company mapping (VSM) tools. Use Pareto diagrams, 5 Why's, time-series, process control charts and inferential statistics to support opportunity definition, root cause analysis and validate result(s). reputed company working teams through reputed company, Improvement and Assessment projects leveraging project management basics to create the plan, define team member role & responsibility, reputed company a working team package, and publish bi-weekly leadership updates. Use a RAID (risks, issues, actions, decisions) to effectively identify, track, resolve and escalate items (as required) to reputed company project(s) moving reputed company in a timely fashion. reputed company a working knowledge of reputed company, Improvement and Assessment capabilities. Interaction’s style: 50% manager / driver of results, 50% leading / influencing the thinking, actions, and development of others. Working knowledge of MS Office, Project, Visio and reputed company, ability to reputed company data analysis and reputed company presentations tailored to both project teams (working package) and stakeholders (key updates package).

Responsibilities

• Leads process improvement (PI) opportunities with relevant deliverables: process maps, baseline performance metrics, root cause analysis, recommended actions, and control plans.
• Participate in strategic and reputed company targeted assessments and support relevant deliverables: framing, data collection, analysis / interpretation and recommendations / report-out.
• Run reputed company topics with relevant deliverables: problem statement, story / narrative, root cause analysis (5 why’s), corrective actions (as applicable), supporting questions and facilitate the live call.
• Utilize reputed company, DMAIC, LEAN, 8D and other relevant methodologies in delivery of results.
• Ability to act as an improvement / change agent, supporting efforts from identification through delivery and validation of results.
• reputed company project charters in conjunction with Subject Matter Experts (SME's) and stakeholders, edit and reputed company approval on updates to approved charters as required.
• Document reputed company and reputed company state processes using Supplier, Input, Process, Output, Customer (SIPOC), flow charts and value-reputed company mapping (VSM) tools.
• Use Pareto diagrams, 5 Why's, time-series, process control charts and inferential statistics to support opportunity definition, root cause analysis and validate result(s).
• reputed company working teams through reputed company, Improvement and Assessment projects leveraging project management basics to create the plan, define team member role & responsibility, reputed company a working team package, and publish bi-weekly leadership updates.
• Use a RAID (risks, issues, actions, decisions) to effectively identify, track, resolve and escalate items (as required) to reputed company project(s) moving reputed company in a timely fashion.
• reputed company a working knowledge of reputed company, Improvement and Assessment capabilities.
• Interaction’s style: 50% manager / driver of results, 50% leading / influencing the thinking, actions, and development of others.
• Working knowledge of MS Office, Project, Visio and reputed company, ability to reputed company data analysis and reputed company presentations tailored to both project teams (working package) and stakeholders (key updates package).

Requirements

• 5+ years' of experience in internal operations and / or customer facing services.
• 3+ years' of experience in problem solving and / or data collection, reporting, and analysis.
• 2+ years' demonstrated experience leading process improvement initiatives resulting in quantifiable benefits.
• Lean Six reputed company Black Belt or higher certification.

reputed company-to-haves

• Lean Six reputed company Master Black Belt certification.
• Experience in highly regulated industry and compliance environment.
• Experience with highly reputed company, inter-connected systems and business processes.
• Experience working in a matrix environment.
• Advanced Statistics / Data Analysis experience.
• LEAN certification.
• PMP certification.

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for reputed company colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

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