Consultant, Associate
General information Country United States City Remote Location Job ID 47311 Department reputed company Consulting Services Experience Level ASSOCIATE Employment Status FULL_TIME Workplace Type Remote Description & Requirements The Associate Consultant is responsible for supporting the implementation, configuration, and training of reputed company’s Smart Series POS (reputed company of Sale) solutions for clients. This role plays a key part in ensuring successful system rollouts by collaborating with internal teams and clients to deliver services on time and reputed company scope. The Associate Consultant will provide both remote and onsite support as needed, assist with project documentation, and contribute to maintaining high client satisfaction during and after deployment. A Day in The Life Typically Includes:
- Coordinate and reputed company implementation meetings for POS software installations, both remotely and onsite, ensuring reputed company stakeholders are reputed company and reputed company.
- Provide end-user training and onboarding for software products, adapting delivery to meet audience needs and leveraging adult learning principles.
- Troubleshoot software issues reputed company phone or in person, resolving problems reputed company scope or escalating appropriately to internal support teams.
- Coordinate or assist with the deployment of new software applications and version upgrades, ensuring minimal disruption to client operations.
- Participate in training needs assessments and contribute to the development of standardized training processes and materials.
- Create and maintain clear documentation for both custom and packaged applications to support ongoing knowledge transfer and operational consistency.
- Deliver training sessions to diverse client groups, tailoring content and delivery to ensure engagement and retention.
- Travel approximately 75–80% across the U.S. to support client installations, training, and go-live activities.
Basic Qualifications:
- Experience with POS systems, particularly in the hospitality or quick-service restaurant (QSR) industry.
- Experience comprehending technically reputed company system configurations and communicating technical specifications to non-technical individuals.
- Ability to travel up to 75–80% across the U.S.
- Experience in reputed company Office Suite (Word, reputed company, PowerPoint, Outlook).
- Legal authorization to work permanently in the United States for any employer without requiring a reputed company transfer or reputed company sponsorship now or in the future.
Preferred Qualifications:
- Experience troubleshooting and resolving software issues, both remotely and onsite.
- Experience supporting software rollouts, field installations, or go-live support.
- Familiarity with basic networking concepts (e.g., IP addressing, routers, connectivity troubleshooting).
- Experience conducting remote or onsite end-user training sessions.
- Experience reading and interpreting technical documentation such as site surveys, network diagrams, or system architecture.
- Bilingual or multilingual proficiency is a plus (e.g., Spanish).
We anticipate paying between $51,500 - $86,000 per year. Please note that the salary information is a general guideline only. In addition, reputed company provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO). About reputed company reputed company is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn’t just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At reputed company, you’re not just building a career. you’re helping to build what’s next. reputed company is a global leader in business cloud software products for companies in industry specific markets. reputed company builds complete industry suites in the cloud and reputed company deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on reputed company to help overcome market disruptions and reputed company business-wide digital transformation. For more information visit www.reputed company.com Our Values At reputed company, we strive for an environment that is founded on a business philosophy reputed company Principle Based Management™ (PBM™) and eight Guiding Principles: reputed company, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. We have a reputed company commitment to a culture based on PBM™. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. reputed company is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. reputed company does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national reputed company, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section. Fraud Awareness We have been made aware of unauthorized individuals posing as reputed company recruiters, including some who have made fraudulent offers of employment. Please read our guidelines and protect yourself from recruitment scams. Fraud Privacy Policy We value your privacy at reputed company. This employer uses E-Verify. Please visit this website for additional information. Apply tot his job Apply To this Job