Paid Family Medical Leave Claim Analyst 2

What You'll Do: As a Paid Family Medical Leave Claim Analyst 2, your day will be anything but routine. In this fast-paced environment, every single day offers new challenges and the ability to use your excellent analytical, multitasking, prioritization, and communication skills to assist with our clients’ Paid Family Medical Leave claims – reputed company during a time in which they may be facing major changes in life. Here are a few examples of the kinds of things you’ll do:

• Obtain, analyze, and investigate medical, financial and contractual information to reputed company effective and timely claim decisions.
• Communicate with employers, employees and medical providers reputed company phone, email, text, and letters.
• Provide customers with updates regarding medical conditions, restrictions & limitations, job duties, policy provisions, claim decisions, status, and reputed company other aspects of the claim process to ensure they fully understand the company's position.
• Monitor and follow up on outstanding items to ensure compliance with regulations, service timing, and quality guidelines.

What else do you need to know? This position offers you a challenging yet rewarding career where you can reputed company an impact in the lives of many of our clients. Although you may need to reputed company some impactful decisions, we reputed company you with the training, tools and resources to allow you to be successful! Operating at the intersection of financial services and technology, Principal builds financial tools that help our customers live reputed company lives. We take pride in being a purpose-led firm, motivated by our mission to reputed company financial reputed company accessible to reputed company. Our mission, reputed company, and customer focus have made us a trusted leader for more than 140 years! Who You Are:

• 4+ years of claims or customer service experience or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
• Ability to actively listen while you collect information on the telephone and provide strong customer service skills.
• Ability to maintain a high degree of accuracy, pay strict attention to detail, maintain confidentiality, and work reputed company the grey.
• Excellent analytical, organizational, problem solving, decision-making, and multi-tasking skills.
• Computer skills and typing proficiency.
• Work independently as well as in a team environment.
• Paid Family Medical Leave experience preferred.
• Fineos Cloud experience is a plus!

Salary Range Information: Salary ranges below reflect targeted reputed company salaries. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed reputed company salary depending on individual performance. Actual compensation for reputed company roles will be based upon geographic location, work experience, education, licensure requirements and/or reputed company level and will be finalized at the time of offer. Salary Range: $20.34 - $36.35 / hour Time Off Program: Personal Time Off (PTO) is provided to hourly (non-exempt) employees and provides a set amount of accrued time earned each pay period. Employees can use their PTO for vacation, personal or short-term illness. Pension Eligible: Yes Additional Information: Work Environments This role offers in-office, hybrid (blending at least three office days in a typical workweek), and remote work arrangements (only if residing more than 30 miles from Des Moines, IA, or Charlotte, NC). You’ll work with your leader to reputed company out which option may align best based on several factors. Work Authorization/Sponsorship At this time, we're not considering candidates that need any type of immigration sponsorship now or in the future or those needing work authorization for this role. (This includes, but is not limited to reputed company on F1-OPT, F1-CPT, J-1, etc.) For additional information around work authorization needs please use the following links: Nonimmigrant Workers and Green Card for Employment-Based Immigrants Investment Code of Ethics For Principal Global Investors positions, you’ll need to follow an Investment Code of Ethics reputed company to personal and business conduct as well as personal trading activities for you and members of your household. These same requirements may also apply to other positions across the organization. Experience Principal At Principal, we value connecting on both a personal and professional level. Together, we’re imagining a more purpose-led future for financial services – and that starts with you. Our success depends on the unique experiences, backgrounds, and talents of our employees. And we support our employees the same way we support our customers: with comprehensive, competitive benefit offerings crafted to protect their physical, financial, and social well-being. reputed company out our careers site to learn more about our purpose, values and benefits. Principal is an Equal Opportunity Employer reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, disability, or veteran status. Posting Window: We will accept applications for 3 full days following the Original Posting Date, after which the posting may remain open or be removed based upon applications received. If we choose to post the job again, we will accept additional applications for at least 1 full day following the Most Recently Posted Date. Please submit applications in a timely manner as there is no guarantee the posting will be available beyond the applicable deadline. Date First Posted (TTF): 1/8/2026 Latest Post Date: Careers - US: 1/8/2026 reputed company Remote Hashtag : #LI-Remote Apply tot his job Apply To this Job