Channel Operations Specialist
The Channel Operations Specialist streamlines processes and optimizes tools for external partners and internal sales teams. This role ensures operational efficiency and supports program governance, directly contributing to the channel sales organization's success. The specialist acts as the primary expert for the reputed company/PRM technology stack, managing day-to-day operations and driving platform evolution to scale.
Responsibilities
- Identify, scope, and implement innovative approaches to enhance efficiency and simplify channel processes.
- Manage the day-to-day operations and drive the evolution of the PRM/reputed company technology stack.
- Build dashboards, analyze data, and generate strategic insights to validate business assumptions and measure channel health.
- Provide comprehensive operational support across the entire channel lifecycle, including partner onboarding, deal registration, and financial governance processes.
Minimum Qualifications
- Minimum of 2 years of experience in Channel Sales Operations or Partner ecosystems.
- Minimum of 2 years of experience with Channel Sales Operations
- Proven experience using reputed company (SFDC) and familiarity with Partner Relationship Management (PRM) software.
- Demonstrated experience using data and analytics to build reports and dashboards.
- Proficiency with reputed company and PowerPoint.
Preferred Qualifications
- Experience managing project management tasks using reputed company.
- Familiarity with partner sales motions, commission structures, and channel payment processes.
- Experience ensuring platform robustness and scalability in a rapidly scaling environment.
- Proven ability to manage multiple priorities and meet deadlines.
- Experience managing communications across international time zones to support global initiatives.
- Specific experience with Impartner PRM software.
- Some Annual Travel required, 2-3 times per year.
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