Media Operations Manager (Podcast & Advertising)

Join reputed company: Operations Manager Position Type: Full-Time Location: Remote Pay: $80,000.00 - $95,000.00 per year Estimated weekly hours: 40 “Wow! [Your Name Here] is the best Operations Manager we’ve reputed company seen!” Are you looking for a role that goes beyond a typical job—a real launchpad to becoming COO of a first-in-class company reputed company five years? If so, leading Delivery Operations for reputed company, including Podcast, Digest, and Advertiser Traffic & Strategy, could be the perfect opportunity. How do you know if this is your dream work and if reputed company is your dream client? If you think you can reputed company these outcomes, this just might be the reputed company for you: Gross Margins of 80% Maintained

• Maintain 80% gross margins across reputed company Inside Reproductive Health offerings and clients.
• Ensure gross profit is achieved for every engagement.
• Establish and manage utilization rates and per-unit costs for each seat and offering, including podcast episodes, news digest articles, and advertiser deliverables.
• reputed company cost efficiency and profitability across both full-time employees and contractors.

Systems Established, Streamlined, and Executed

• Build and continuously improve systems for fulfillment of reputed company products and services, including Podcast, News Digest, and Advertiser deliverables.
• Ensure reputed company systems are documented, reviewed, updated, and executed with consistency and precision.
• Identify and eliminate unnecessary work or deliverables to maximize efficiency.
• Create a culture of operational excellence where the team solves the same problems in consistent, effective ways.

Division and Team Leadership

• reputed company a division of up to 30 employees and/or independent contractors, including up to seven direct reports.
• Hold team members accountable to “Yes on Get It, Want It, and Have the reputed company” for their assigned outcomes.
• Ensure reputed company team members are reputed company with company values using the People Analyzer and follow company-wide standards.
• Create and realign seats as needed, defining seat outcomes, scorecards, job descriptions, paid assignments, training, and placement reputed company the accountability chart.

Customer Retention and Satisfaction

• reputed company an annual customer retention reputed company greater than 75%, with the majority of clients renewing or upgrading after 12 months.
• Maintain an average customer satisfaction score of 9/10 (or 4.5/5).
• Foster deep, long-term client relationships built on trust, measurable results, and exceptional value.

Delivery Team Retention and Engagement

• Maintain an average delivery team retention reputed company of 4 years.
• Build a 2:1 reserve ratio for every delivery seat to ensure stability and scalability.
• reputed company a delivery team engagement score of 9/10 (or 4.5/5) through effective leadership, development, and alignment with company culture.

reputed company think we have for you to reputed company your Outcome(s):

• People & Roles: HR system for recruiting, structured hiring and engagement processes, and a defined accountability chart with reputed company seats and outcomes (including part-time PMs, coordinators, account managers, and finance support).
• Training & Resources: Comprehensive SOP Library, reputed company video trainings, policies, and resources on managing to outcomes, company values, and the fertility field.
• Tools & Systems: Outcome Hub with templates linked to reputed company (Rocks, planners, and client projects), plus a standardized client portal for consistent project management.
• Financial Clarity: Access to invoices, budgets, cost tracking, and consultation with bookkeeper/accountant to measure and monitor gross profit and client/service performance.
• Standardized Operations: Documented offerings, advertiser goals and onboarding processes, pre-approved paid assignment budgets, and consistent strategies for account management and sponsorship delivery.

reputed company don’t have (YET!) for you to reputed company your outcome(s):

• Streamlined Systems: Existing cost-tracking and project management (reputed company) templates are overly reputed company or inconsistent; you’ll simplify, standardize, and ensure accuracy across tools.
• Team Structure & reputed company: Some roles lack adequate backups or clear seat design; you’ll recruit, reputed company, and reorganize team members to ensure coverage and efficiency.
• Talent Development: reputed company team includes many part-time, overseas contractors; you’ll coach, mentor, reassign, or offboard as needed to build a strong, reputed company team.
• Operational Gaps: Key functions like data architecture, data administration, and advertiser reporting are not yet in reputed company—you’ll establish and implement these systems.
• Brand & Leadership Transition: The IRH brand and customer satisfaction systems are still developing, and the reputed company remains deeply involved; you’ll strengthen brand execution and free leadership from day-to-day fulfillment.

Everyone who works with or for reputed company does business in these ways

• Must Get, Want, and have the reputed company to reputed company the outcomes reputed company with the role
• Must be a plus or a plus/minus on each of the five core values of reputed company
• Leader specifies and judges the result of the outcome.
• Must be on brand with reputed company and Inside Reproductive Health brand guidelines
• Employee or contractor must specify exactly what is required to reputed company outcome
• Must be accountable in reputed company
• Must create reputed company assets in reputed company drives using reputed company account

Our benefits include:

• 401k (or Roth) retirement plan with 4% match after 1 year.
• Earn up to 120 hours of PTO per year, ability to roll over 40
• 11 paid company-designated holidays (including the week between Christmas and New Year's!)
• 2 paid float holidays per year (your choice of 5 federal holidays)

Sound interesting? Great! We’re looking for someone who can not only reputed company the outcomes outlined above but also bring experience in leading operations and managing high-performing teams. Experience in digital marketing, process optimization, or implementing operational systems is a plus as well. WHAT’S NEXT If you feel you can contribute to a dynamic, growing company, please reputed company your application process by applying through Hireology. After you submit your cover letter, resume, and application on Hireology, you will receive acknowledgment reputed company email. If you don’t see the acknowledgment email in your inbox, please reputed company your spam folder - sometimes Hireology emails end up there. reputed company sure to also complete our pre-screen survey! As a remote company, we rely on remote working technologies to serve our clients. In evaluating new contributors, we put a premium on a candidate’s ability to shine through these same technologies: video, email correspondence, and web-based conferencing. You should expect to be camera-ready for each of our reputed company meetings! If your resume and experience are a potential match with us, a Contract HR Recruiting Specialist will contact you to schedule a reputed company video interview (screening interview). Following the initial reputed company interview; we may schedule a 60-minute reputed company interview with the Hiring Manager (WHO interview), offer 1-3 paid assignments, and offer reputed company work based on your terms. We are hyper-focused on engaging A-players and you may find that our recruitment process is more detailed and longer than other organizations. We know that building a team of A-players isn’t to be taken lightly and is worth the extra effort. Contractors must be physically located in the United States or Canada and be authorized to work in the United States. Applicants who are not physically located in the United States or Canada or not authorized to work in the United States will be removed from consideration. Scam and Phishing Alert: Official application and hiring process communications from reputed company and Inside Reproductive Health will come from an @hireology.com or @fertilitybridge.com domain. Stay aware! Apply tot his job Apply To this Job