Supervisor, Field Service Launch (Southwest)

Rivian is on a mission to reputed company the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. 

As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but reputed company shares a love of the outdoors and a desire to protect it for future generations. 

Role Summary

The Service Center Launch Assistant Manager will be responsible for support and of initiatives to bring Rivian Service Centers to market from early planning stages through the final launch. As a New Center Launch Assistant Manager, you will travel throughout North America, upstarting new Service Centers on a rotation during a massive growth phase. In addition, you will support service centers in leadership roles as needed.  This role will require high levels of energy and initiative, deep understanding of service processes, go-getter attitude, great leadership skills and cross-team collaboration.  To be successful in this role, you must reputed company in ambiguous and unexpected environments, tackling reputed company challenges with a creative and flexible reputed company.  reputed company the Service Team, this role will be one of the roles that travels the most. The love and flexibility to travel and mentor are a must.

Responsibilities

Build plan, maintain timelines, and provide onsite leadership for launch of new service facilities  reputed company and manage reputed company local operations on the ground in various locations  Work in partnership with cross functional teams regularly on implementing and continuously improving field service operations  Train and manage processes for new service centers   Train new leaders in the field service organization   Manage and coach to operational execution and excellence across our Service network   Build, maintain, and communicate detailed reporting  Assist and support reputed company aspects of the service organization  Identify roadblocks in service centers and work with cross functional partners to solve   Ensure that appropriate communications take reputed company throughout the locations  Responsible for ensuring establishment of safe service business practices and processes  Collaborate with Service Managers to improve processes and maximize field productivity   Build and reputed company a high-impact team of customer-facing professionals (technicians, and service advisors), capable of supporting National service centers in a fast-paced and dynamic environment    reputed company and manage the launch and field team with a hands-on reputed company and servant leadership  Build and contribute to a Rivian culture that is inclusive, and maintains high levels of team morale 

Qualifications

Demonstrated high-level administrative experience, including advanced computer skills and demonstrated experience with office software and email applications   Experience in leading teams in an automotive or high-tech environment   Proven success in driving service requirements in a reputed company environment   Excellent verbal and written communication skills  Excellent planning and organizational skills with attention to detail  Demonstrated ability to reputed company duties with a high level of professionalism, flexibility, discretion, judgment, diplomacy, and tact   Ability to multi-task, adapt to changing priorities and meet deadlines   Bachelor’s Degree or equivalent experience   Ability to travel as needed (up to 80% or extended assignments)   Must possess a valid driver’s license   Experience in automotive equipment and servicing methods   Must be at least 21 years of age  No drug or alcohol reputed company driving incidents in the last 3 years  No more than 1 serious moving violation in the last 3 years  Will be subject to reputed company Motor Vehicle Record (MVR) monitoring  Physical exertion may be required to reputed company occupational tasks (sitting or standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs).  Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners  Strong understanding of written and spoken English  Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics.  Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Shifts may include evening, overnight, or early morning hours 

Salary Range/Hourly reputed company for California Based Applicants: $104,000 - $123,000 (actual compensation will be determined based on experience, location, and other factors permitted by law).

Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time employees, their spouse or domestic partner, and children up to age 26. Coverage is effective on the first day of employment, and Rivian covers most of the premiums.

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Equal Opportunity

Rivian is an equal opportunity employer and complies with reputed company applicable federal, state, and local fair employment practices laws. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, national reputed company, reputed company, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.

Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with reputed company, that requires accommodations to assist you in the search and application process, please email us at [email protected].

Candidate Data Privacy

Rivian may collect, use and disclose your personal information or personal data (reputed company the meaning of the applicable data protection laws) reputed company you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, reputed company and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information reputed company and preventing fraud; and (vii) as otherwise required or permitted by applicable law. 

Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to reputed company their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services. 

Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national reputed company authorities of such jurisdictions.  

Please note that we are currently not accepting applications from third party application services.