Business Services Coordinator

CU Online is part of the University of Colorado Boulder, which seeks a Business Services Coordinator to support financial and business operations. The role involves providing transactional support, managing procurement, and ensuring compliance with university policies while facilitating effective communication and training within departments.

Responsibilities

• Facilitate contract management of purchase orders and agreements. Includes anticipating expiration and renewals, processing invoices, and monitoring contract terms and conditions
• Initiate and manage purchase orders and service agreements. Ensure departments are compliant in all procurement actions including complex purchases that require competitive solicitations or valid sole source documentation. Provide professional judgment as to the best and most compliant acquisition method
• Serve as the primary department liaison with the Procurement Service Center, other units and vendors. Identify, investigate, and help resolve all issues associated with purchasing
• Research and review complicated procurement options to improve methods, purchasing strategies, and time utilization, resulting in efficiencies
• Compile, validate and review receipts from procurement cardholders to create expense reports; appropriately allocate and code charges according to defined standards
• Provide interpretation of travel policies and rules to ensure compliance. Apply strong knowledge of university and campus policies and procedures to travel and reimbursement activities (alcoholic beverages, cash advances, official functions, recognition, sensitive expenses, travel)
• Assist staff with travel arrangements while advising on proper protocol and processes for business travel and personal reimbursements
• Compile, validate and review receipts submitted and process reimbursements by creating and routing expense reports evaluating charges for appropriateness and reasonableness. Appropriately allocate and code charges according to defined standards
• Ensure proper workflow and approvals are in place to facilitate the processing of all reimbursements in a timely manner
• In partnership with appropriate CU campus teams, consult and provide resolution to accounting problems on behalf of departments, including investigating and analyzing data to ensure accuracy, completeness, compliance, and performing corrective actions
• Process journal entries to ensure accurate allocation of funds, proper budget display, and correct expenditure and revenue postings
• Improve the efficiency of requests and data collected through systems and subsystems; may prepare invoices in support of department operations, distributing revenue to speedtypes and accurately managing reconciliation processes
• Evaluate departmental finance and business reporting needs and develop dashboard and reporting solutions
• Compare budget status to business plans, identify discrepancies and variances, and advise on various funding sources and constraints, flagging compliance concerns
• Maintain up-to-date policy and procedure documents pertaining to financial processes and serve as the liaison with the Campus Controller’s Office and Budget & Fiscal Planning to interpret, apply and communicate policy
• Train in a variety of business duties to serve as a back-up during the absence of other staff to ensure continuity of business operations
• Assist and participate in special projects as requested

Skills

• Bachelor's degree from an accredited college or university
• One (1) year of job-related business operations and/or finance experience
• Equivalent combination of education and experience may substitute
• Solid problem-solving skills and ability to develop process improvements
• Strong oral and written communication skills
• Ability to build partnerships and work collaboratively with others to meet shared objectives
• Organizational skills that allow managing multiple projects at one time and handling multiple interruptions
• Experience with financial reporting, reconciliation, budgeting and communicating financial information effectively
• Comfortable with in-person and virtual settings, including the use of web-camera during Teams or Zoom meetings
• Adept at addressing unexpected situations that might arise at any moment
• Strong computer skills including the use of cloud-based productivity platforms (Microsoft 365 - e.g. Word, Visio, Excel, PowerPoint, Teams or similar), email communication tools, and web-based applications (e.g. Zoom)
• Experience working in higher education, research institutions, or government financial management involving multiple fund sources
• Experience with financial systems such as Oracle, PeopleSoft, SAP, Concur, IBM Cognos or similar ERP or CRM platforms
• General understanding of the rules and regulations that drive university processes (e.g. Fiscal Code of Ethics, procurement rules, etc.)
• Familiar with service management solutions (i.e., Atlassian JSM, ServiceNow, Salesforce)

Benefits

• Medical, dental, and retirement plans
• Generous paid time off
• Tuition assistance for you and your dependents
• ECO Pass for local transit

Company Overview