Regional Carrier Representative

Anderson Trucking Service (ATS) is a family-owned company that has earned its place as a respected industry leader, with sustained growth across the nation. The Regional Carrier Representative is responsible for enhancing and increasing the carrier base of ATS Logistics Services, Inc. by implementing effective marketing and customer service principles while acting as a liaison between carriers and shippers.

Responsibilities

• Contact existing, inactive or potential carriers
• Negotiate rates with carriers to handle customer shipments; maintain pricing and rate quoting competitive to the current market conditions
• Learn to sell our well recognized product
• Dispatch qualified carrier to available freight, providing all pertinent information necessary for a high level of service, responding to questions, investigating and resolving problems as needed, and updating carrier trips in the data system
• Update computer system to reflect accurate information
• Manage a book of business in excess of a million dollars annually
• Act as a liaison between carriers and shippers
• Speak clearly and persuasively in positive or negative situations; listen and get clarification; respond well to questions; write clearly and informatively; able to read and interpret written information
• Balance team and individual responsibilities; give and welcome feedback; contribute to building a positive team spirit
• Set and achieve challenging goals; measure self against standard of excellence
• In support of ATS's culture, all employees are expected to consistently, effectively and reliably perform in accordance with the Company's values as set forth in our core competencies and behaviors (All Employee and All Manager Competencies)
• Infrequent travel may be required
• Ability to work remotely on occasion
• Perform other duties and responsibilities as assigned

Skills

• Good understanding of marketing, sales and customer service
• Strong computer proficiency in Microsoft Excel, Word and Outlook
• Effective verbal and written communication; over the phone, in person, and via email
• Higher education (i.e. two or four year degree) preferred but not required

Benefits

• Health, dental, and vision insurance
• 401k retirement savings plan effective on the first of the month following 60 days of employment
• Paid holidays
• Paid time off
• Access to professional development opportunities
• Wellness programs
• Employee assistance resources

Company Overview