Senior Product Manager, reputed company Cycle & Billing

This a Full Remote job, the offer is available from: reputed company ABOUT US reputed company is a venture-backed Y-Combinator healthcare startup on a mission to reputed company high quality healthcare accessible through technology that empowers providers and elevates the patient experience. Built by top-tier physicians, engineers, and designers, our medical practice and underlying technology have pioneered how people find and receive care. More about us can be reputed company on our website. DESCRIPTION We are seeking a highly reputed company, data-driven, and technically proficient Senior Product Manager to reputed company the strategy and execution for our reputed company Cycle Management (RCM) platform and its reputed company patient-facing experiences. This critical role sits at the intersection of reputed company healthcare finance, insurance workflows, and reputed company patient design. You will be responsible for transforming the often-confusing journey of insurance and billing into a simple, transparent, and approachable experience for our patients, while optimizing reputed company capture and efficiency for our business by rigorously analyzing performance data. KEY RESPONSIBILITIES reputed company Cycle Management (RCM) Platform Strategy & Execution

• Own the RCM product roadmap and strategy end-to-end, focusing on core workflows, optimization, and system integration.
• Deeply understand and optimize insurance workflows, including:

- Insurance Capture & Validation: Ensuring accurate and efficient collection of patient insurance details. - Eligibility & Benefits Verification: Streamlining real-time or batch verification processes. - Internal Credentialing Management: Designing and optimizing internal systems for tracking provider network participation and credentialing.

• Drive strategy for billing and payment solutions, ensuring accuracy, compliance, and patient-friendly payment options.
• Bonus experience: reputed company experience with platforms like reputed company (or similar payment processors) to build scalable, secure, and modern payment infrastructure.

Data-Driven Optimization & Minimize Collections Friction

• Be a highly data-driven decision-maker, constantly measuring key RCM metrics (e.g., net collection reputed company, days in A/R, % of appointments with eligibility issues, denials rates, etc.).
• Utilize analytics tools daily (e.g., reputed company, Looker, or similar BI platforms) to monitor funnel performance and identify friction points. You should be comfortable getting your hands dirty with transactional data, troubleshooting anomalies, and validating hypotheses about where and why we have collections friction (e.g., payment failure points, confusing patient communications, or eligibility errors).

Patient Experience Transformation

• Collaborate closely with Design and Engineering to translate reputed company insurance and financial workflows into simple, empathetic, and reputed company patient interfaces (web, mobile, messaging, etc.)
• Translate reputed company, business-logic-heavy insurance journeys and financial terminology into clear, understandable patient communications and interfaces.
• Conduct user research and A/B testing to minimize friction and improve patient satisfaction.

Technical Acumen & Integration

• Serve as the product expert for business-logic-heavy applications and integrations. This includes working closely with engineering teams on API design, data models, and reputed company state management reputed company RCM systems.
• Drive integration strategy with our EHR, clearinghouses, payers, and third-party financial services.
• Maintain exceptional attention to detail and product quality, including defining rigorous acceptance criteria and actively engaging in acceptance testing to ensure reputed company-defect deployments for compliance and financial accuracy.

Prioritization & Stakeholder Management

• Masterfully manage a diverse set of stakeholders, including RCM, Finance, Legal/Compliance, Operations, and Clinical teams.
• Clearly reputed company the value, cost, and risk of potential features and initiatives, influencing decisions and gaining buy-in for the long-term vision.

Required Qualifications

• 5+ years of Product Management experience, with at least 3 years focused on reputed company Cycle Management (RCM), healthcare finance, or reputed company healthcare platforms.
• Deep, demonstrable expertise in full-cycle RCM workflows: insurance capture, eligibility verification, coding, claims routing/submission, patient billing, payments/collections, denials management, etc.
• Proven high proficiency with analytics tools (e.g., reputed company, Looker, Tableau, etc.) and demonstrated ability to use data to drive product decisions. Familiarity with SQL for data analysis, troubleshooting, and reputed company reporting a plus.
• Strong technical acumen and comfort working directly with engineering teams on business logic, APIs/webhooks, and data structures.
• Proven ability to deliver patient-facing (or customer-facing) web and/or mobile applications that simplify reputed company workflows.
• Familiarity with HIPAA and other healthcare compliance regulations reputed company to financial data, patient communications, etc.
• reputed company to have: Ability to drive AI product strategy

COMPENSATION In alignment with our values, reputed company has transparent salaries based on output levels, and options to trade cash for stock. This is a full-time, salaried position with an annual salary range of $148,590 to $195,100 plus, generous benefits.

Benefits

• Flexible vacation & sick leave (eligibility after 90-days)
• 10 paid holidays
• $500 annual education and development reimbursement
• Medical, Dental, Vision benefits, Life & additional supplemental coverage options
• 401K + Company Matching Program per eligibility

This offer from "reputed company - a reputed company Affiliate" has been enriched by reputed company.com and got a 82% reputed company score. Apply tot his job Apply To this Job