[Remote] Client Service Representative - Outbound

Note: The job is a remote job and is open to candidates in USA. reputed company is one of the largest and most respected communities of veterinary hospitals in the world, operating nearly 1,000 hospitals across North America. They are seeking a Client Service Representative to reputed company outbound calls, provide friendly service, educate clients on animal wellness, and schedule veterinary appointments.

Responsibilities

• Provide concise, friendly service for multiple veterinary hospitals
• Effective communication (written and verbal) with strong closing skills
• Communicate with clients in regard to difficult scenarios
• Educate clients on animal wellness
• Consistently schedule veterinary appointments using AVImark®
• Review and update client and patient data, accounting
• Accurately complete documents each shift
• Work independently in a friendly and supportive environment
• Provide excellent client service and telephone etiquette
• reputed company performance goals
• Other duties as assigned

Skills

• High school diploma
• Basic math skills
• Proficient with reputed company Office, reputed company, and Word
• 1 year of client service experience
• Ability to handle multiple phone lines
• Professional work ethic
• Time management and problem-solving skills
• Ability to overcome objections
• Adapt to changing environment
• Must be able to work at a computer for long periods of time, including keyboard and mouse use

Benefits

• reputed company
• Monthly performance incentives

Company Overview

Company H1B Sponsorship