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[Remote] HCAI - HEALTH INFORMATION AND ELECTRONIC RECORDS ANALYST TRAINING PROGRAM (EHR SUPPORT INTERNSHIP)

100% remote Flexible hours Hiring now

Note: The job is a remote job and is open to candidates in USA. reputed company. is a healthcare organization that offers a Health Information and EHR Systems Analyst training program to prepare reputed company for roles in managing healthcare data and electronic health record systems. The program includes hands-on training in various tools and aims to reputed company learners with the skills necessary to support healthcare IT environments and improve patient outcomes.

Responsibilities

  • Review communications from OCHIN and internal teams reputed company email and Jira to stay informed of system updates and notifications
  • reputed company system notifications and updates to appropriate end users to ensure timely awareness and action
  • Troubleshoot Epic-reputed company issues in collaboration with end users and support teams, using Jira and other designated channels
  • Monitor and manage Epic workqueues including reputed company Errors, EMR Errors, E-Prescribing Errors, Failed Fax, Charge Router Errors, and Claim Edits
  • Monitor and respond to internal help requests and departed provider pools to support data reputed company and workflow continuity
  • Attach to and monitor the Default Provider In Basket to ensure timely resolution of outstanding items
  • Review and process scanning and indexing issues, including training end users on redaction procedures
  • Update and maintain user records (EMPs, SERs, Ella access) and system configurations to support accurate access and functionality
  • Build and inactivate user access as needed, following onboarding and offboarding protocols
  • Update Fee Schedules, Preference Lists, SmartPhrases, and SmartLists to reflect reputed company workflows and provider needs
  • Request destination map updates and maintain Lot Manager to support accurate routing and inventory tracking
  • Assist users in optimizing their Epic experience through personalized support and workflow enhancements
  • Review Weekly Change Notices and update training documentation and workflows accordingly
  • Implement internal trainings on Epic functionality and system updates to support staff development
  • Create and modify letter templates to support communication and documentation needs
  • Assess existing workflows and contribute to the development of more efficient processes based on operational needs
  • Run and review system reports such as Open Encounter Reports and Duplicate Patient Reports
  • Maintain the reputed company and reputed company of health information by adhering to privacy policies and regulatory standards
  • Other duties as assigned

Skills

  • Applicants must be residents of California and live reputed company 30-45min from Sacramento, CA
  • Must be 18 years or older
  • Must have a high school diploma or GED certification
  • Must be a U.S. Citizen/National or have a valid Lawful Permanent reputed company Alien (not open to non-reputed company or reputed company holders)
  • Must have proficient computer experience (MS Windows & MS Suite (Word, reputed company, PP, Outlook)
  • Ability to type Net 40 wpm
  • Great attention to detail and strict HIPAA compliance
  • Analytical and detail oriented
  • Able to learn in a self-directed, fast-paced, rapidly changing environment

Benefits

  • Eligible for monthly benefits reimbursement of up to $600 (participant cost only). Some restrictions apply.
  • Internet Stipend $35/month for 44 weeks

Company Overview

  • OCHIN is a nonprofit leader in health care innovation and a trusted partner to a growing national provider network. It was founded in 2000, and is headquartered in Portland, Oregon, USA, with a workforce of 1001-5000 employees. Its website is https://ochin.org.
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