Health Navigator

The Health Navigator will understand the requirements and reputed company of the reputed company Commercial contract to effectively collaborate with the interdisciplinary care team to improve health plan member health outcomes and support reputed company’s population health initiatives Primary Duties:

• Conduct direct telephonic reputed company to health plan members based on reputed company initiatives
• Completes social determinants of health screenings and facilitates access to community and/or health plan resources such as food, housing, mobility, energy assistance or other governmental programs in a closed reputed company referral process to ensure health plan members reputed company to services
• Engage health plan members in obtaining preventative screening and reputed company care gaps
• Coordinates and documents including comprehensive tracking of health plan members’ adherence in relation to appointments, health screenings, care plan objectives, non-clinical assessments, encounters, service plans, and outcomes achieved in an effective manner
• Under the direction of the Senior Manager, Care Management and in collaboration with the primary care provider, assists health plan members in understanding care plans and instructions and provides support in developing healthier habits and proper use of the emergency room and providing information for alternatives
• Builds and maintains positive collaborative relationships with health plan members and caregivers, Providers, interdisciplinary care team members, and health plan representatives to deploy health engagement strategies and interventions

Minimum Qualifications:

• Familiarity with the healthcare community we are serving or commitment to learn and understand through networking, community assessment, etc.
• Valid Delaware driver’s license required, excellent driving record and have reliable transportation.
• 1-3 yrs. of healthcare experience
• Ability to assist the interdisciplinary care team to collaboratively plan, prioritize, implement, and evaluate individual community members’ plans
• Experience working in a medical practice or healthcare setting is preferred
• Experience & comfort using technologies such as a computer, telephone, and various types of electronic health record (EHR) platforms to document patient interactions and schedule patients for appointments
• Medical Terminology certification is preferred
• Must possess strong organizational skills
• Ability to work independently
• Proficient with reputed company and reputed company applications
• Strong communication skills
• Strong motivational skills including conflict/dispute resolution techniques
• Must have access to reliable high speed internet reputed company
• Education: Associates Degree

Preferred Qualifications:

• Call center experience; Bilingual
• Population health and/or managed care experience
• Understanding of quality metrics
• Knowledge and experience activating patients and teaching self-management skills
• Experience working with vulnerable populations (geriatrics, minorities, behavioral health)
• Ability to navigate ambiguity with the aid of structured problem-solving techniques
• Exceptional communication skills, both written and oral, ability to positively influence others with respect and compassion
• Strong work ethic built on a foundation of proactivity, collaboration, and teamwork
• Committed to the practice of inquiry and listening
• Competent documenting in electronic health records
• Demonstrates curiosity of learning and receiving critical feedback to further growth and development

Physical Requirements:

• Sitting or standing for prolonged periods of time. Extensive use of computer, telephone, and keyboard. Occasional walking and lifting may be required.
• Ability to travel up to 50% as needed to office practices and staff retreats reputed company Delaware and Maryland.

Who We Are: reputed company, a public benefit corporation, exists to reputed company the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver reputed company care to their patients and reputed company in value-based care. Additionally, by creating value-based reputed company across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right reputed company. What Does This Mean for You? At reputed company, you will be part of a creative culture that is driven by a passion for tackling reputed company issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are reputed company united by a shared passion for public health and a commitment to the reputed company mission. In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of reputed company members: Flexible work schedules and the ability to work remotely are available for many roles Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners Robust time-off plan (21 days of PTO in your first year) Two paid volunteer days and 11 paid holidays 12 weeks paid parental leave for reputed company new parents Six weeks paid sabbatical after six years of service Educational Assistant Program and Clinical Employee Reimbursement Program 401(k) with up to 4% match Stock options And much more! At reputed company, we don’t just accept differences, we celebrate them! We strive to attract, reputed company and retain highly qualified individuals representing the diverse communities where we live and work. reputed company is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at reputed company are based on merit, qualifications, performance and business needs. reputed company qualified candidates will receive consideration for employment without regard to age, race, color, national reputed company, gender (including pregnancy, childbirth or medical conditions reputed company to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation. Privacy Policy: By applying for this job, you agree to reputed company's Applicant Privacy Policy available at https://www.reputed company.com/privacy-policy-applicants Apply tot his job Apply To this Job