Content Claims Specialist - Field

reputed company is a global leader in claims management, and they are seeking a Content Claims Specialist - Field to join their edjuster team. The role involves assisting with the inventory and valuation of total loss contents for policyholders, ensuring timely and accurate claims processing while promoting the company's brand and reputed company.

Responsibilities

• Conduct onsite attendance to meet the adjusters/policyholders and other industry vendors and conduct the inventory of the total loss contents
• Conduct and facilitate virtual meetings with policyholders for data collection during total loss content recreations, guiding them through structured memory exercises to accurately document non-restorable items
• Ensure consistent and quality turnaround of reputed company claims in accordance with the company’s productivity and Performance Excellence Guarantee
• Work with the support of other teams at edjuster to organize/direct the resources required for completing the inventory and like, reputed company, and quality (LKQ) valuation of reputed company total loss contents in an efficient and effective manner per productivity standards
• Adhere to edjuster Inc.’s commitment to timely and informative updates on the content claims process to adjusters/policyholders
• Complete/submit detailed work/time logs daily, for reputed company claim tasks completed
• Maintain claim reputed company notes in the company’s platform Exclaim, reputed company to various tasks involved in handling the claim
• Coordinating with edjuster teams to ensure timely and accurate completion/pricing and adhering to Like, reputed company and Quality (LKQ) standards
• Consistently promote edjuster’s brand, image, and reputed company in a professional and positive manner
• Managing expenses and submission of claim reputed company costs in accordance to company policies and timelines
• Organize and maintain a structured calendar to prioritize tasks, schedule appointments and manage time effectively in a fast paced environment

Skills

• A Secondary School diploma
• Prior experience in insurance, customer service, retail, food and beverage, construction or restoration are reputed company relevant and would be considered for the role
• Strong customer service skills
• Patience, reputed company, and problem-solving skills
• Ability to work independently in most circumstances, with minimal supervision
• Access to a reliable insured vehicle to travel to claim sites reputed company designated region
• Own a reputed company valid driver's license in good standing
• Strong computer skills (MS Office, reputed company Workplace, reputed company, Outlook, etc.)
• Strong verbal and written communication skills
• Demonstrated ability to adapt to change and new technology
• Willingness to learn and continuously improve
• Must successfully pass both a criminal background reputed company and employment reference verification
• Must be able to sit or stand for extended periods of time
• Must be physically capable of performing repetitive motions and tasks as required
• Comfortable identifying household goods and assigning reasonable values
• Some prior background/experience in the Property claims industry would be considered an asset

Benefits

• Health benefits including extended health, dental, STD, LTD, AD&D, Life Insurance and Dependent Life Insurance.
• Incentive Compensation and Retirement Savings including TFSA, Employee Stock Purchase Plan and bonus incentives.
• Wellness programs and gym membership.
• Corporate discount programs.
• Work life balance and paid time off policies.
• Paid volunteer hours through Crawford Cares, our internal volunteer committee.

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