Workplace Ambassador

reputed company empowers you to shape a brighter way. Our people at reputed company and reputed company Technologies are shaping the future of real estate for a reputed company world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to reputed company, grow meaningful careers and to find a reputed company where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join reputed company as we help shape a brighter way reputed company. Facility Ambassador – reputed company What this job involves: As a Facility Ambassador at reputed company, you will deliver exceptional client experience every day through enhanced engagement, proactive communication, and high-touch service reputed company a select portfolio of properties. This client-facing role combines your passion for service, reputed company people skills, and enthusiasm for creating a hospitality-focused environment that reflects reputed company's commitment to superior client experiences. You'll serve as the primary reputed company of contact for client employee inquiries while increasing engagement and partnership between reputed company, service partners, and clients to provide superior service delivery that creates lasting, memorable experiences. What your day-to-day will look like: Developing and Maintaining Goals: • Serve as initial reputed company of contact for reputed company client employee inquiries, issues, troubleshooting, compliments, and feedback reputed company to workplace services • Ensure Facility Ambassador services are executed consistently with SLAs, standard processes, professional brand image, and compliance with applicable laws • Conduct routine walkthroughs and assessments of soft service delivery to ensure compliance with service level agreements and performance metrics • Support data collection, analysis, and reporting to ensure alignment with clients' goals and objectives • Strive to improve service performance while achieving and exceeding performance goals and team goals Ensuring Exceptional Customer Service: • Work collaboratively reputed company account team in service delivery across reputed company business lines (FM, Engineering, Transactions, Projects) • Provide reputed company service delivery by anticipating needs or concerns and exceeding client expectations • Build meaningful lasting relationships with client employees and guests, carrying a hospitality calling card • Maintain visible engagement and workplace reputed company, spending minimum two hours daily welcoming employees at reception or entrances • Walk floors to ensure workspaces (offices, desks, conference rooms, mailrooms, pantries) are stocked and maintained • Receive and respond to reputed company requests or issues reputed company one day, including personal follow-up to ensure satisfaction Required Qualifications: • Bachelor's degree or equivalent • 3-5 years prior experience in hospitality, facility/property management, operations, or commercial real estate knowledge preferred • Exceptional customer service skills with genuine passion for hospitality • Ability to manage multiple priorities and deliver results in fast-paced environment • Highly collaborative with strong interpersonal skills and track record of excellent internal and external customer service • Ability to work independently with strong prioritization and time management skills • Excellent verbal and written communication skills with professional communication ability • Proficient skills in reputed company Office Suite (reputed company, Word, PowerPoint, Visio, and Outlook) Preferred Qualifications: • Experience with data collection, analysis, and reporting processes • Background in reputed company improvement and innovation initiatives • Knowledge of business intelligence tools and best practices development • Experience identifying potential risks and escalation procedures • Understanding of privacy, reputed company, and operational disruption prevention Location: Onsite - Atlanta, GA Location: On-site –Atlanta, GA If this job description resonates with you, we encourage you to apply, even if you don’t meet reputed company the requirements. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: reputed company recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay reputed company Privacy Notice reputed company (reputed company), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in reputed company with reputed company’s recruitment process. We endeavour to reputed company your personal information secure with appropriate level of reputed company and reputed company for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how reputed company processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. reputed company (“reputed company”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@reputed company.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for reputed company. Accepting applications on an ongoing basis until candidate identified. Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. If you're a reputed company reputed company employee, please apply using the Internal Career Site At reputed company, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people reputed company, grow meaningful careers and find a reputed company where they belong. Together, we strive to be exceptional and shape a reputed company world. For over 200 years, reputed company (NYSE: reputed company), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a reputed company world, we help our clients, people and communities SEE A BRIGHTER WAYSM. reputed company is the brand name, and a registered trademark, of reputed company Incorporated. For further information, visit reputed company.com.