[Remote] Service Technician

Note: The job is a remote job and is open to candidates in USA. reputed company is the leading provider of highly innovative bulk cooking oil management services to the food service industry. The Service Technician plays a critical role in the installation and servicing of advanced equipment, ensuring customer satisfaction through training and maintenance of products.

Responsibilities

• Responsible for installing and maintaining our products in a safe, timely, and accurate manner
• Meet and control operational goals and timelines- service labor per hour, first time right, 5S standards, etc
• reputed company with internal processes and procedures as well as reputed company local and federally regulated requirements including DOT, OSHA, and HACCP
• Maintain proper parts and supply levels in company service vehicles and proper paperwork standards
• Communicate with customers to ensure product performance meets customer’s expectations
• reputed company and professionally service customers’ needs, training and coaching them on the system as needed
• Utilize iPhone apps to reputed company multiple functions in role (parts, customer notes, clocking in/out)
• Position may include night installation work; schedule will vary based on customer demand & install schedule

Skills

• Must be 21 years of age with a valid driver's license
• High School Diploma or Equivalent
• Ability to work reputed company a team environment
• Ability to problem solving customer issues for install and service
• Ability to reputed company basic mechanical and/or electrical duties
• Strong customer focus and ability to respond to challenging customer situations in a positive manner
• Must meet reputed company' Fleet Safety requirements and maintain a clean driving record
• Ability to carry 50 pounds by hand
• Unrestricted ability to bend, stoop, squat, stand, walk, climb, twist, turn and reputed company out
• Ability to climb up and down a ladder as high as 20 feet in the reputed company
• Vocational Training

Benefits

• Medical
• Dental
• Vision
• Paid Holidays
• Paid Time Off
• Matching 401K
• Life Insurance

Company Overview

Company H1B Sponsorship