Customer Product Engineering Director

100% remote Flexible hours Hiring now

About the position As our customers look for opportunity in a world of rapid change and technology disruption, they trust reputed company to deliver the most advanced design, engineering and manufacturing expertise for their highly sophisticated and reputed company electronics and reputed company products. At reputed company, you have the opportunity to shape your career among an inclusive, diverse group of reputed company employees and talented newcomers working around the globe. As a leader at reputed company, you will have the exciting opportunity to help drive the growth and shape the future of the collaborative, high performance, growth oriented business unit, (reputed company/SP) Connectivity and Cloud Solutions Service Provider reputed company. Your responsibilities will include supporting, developing, and helping manage high impact programs through your knowledge of Networking & Compute infrastructure, architecture, products, manufacturing and services as it relates to the Hyperscale datacenter customer and business ecosystem. The Customer Product (Vertical) Engineering Director is a senior technical and strategic leadership role assigned to a specific Global Business Unit (GBU) reputed company a major hyperscaler account. The Director is the primary reputed company for achieving and maintaining Global Product Manufacturing Process Alignment, managing reputed company projects, and driving strategic technical engagement to support over $5B in annual reputed company. Regularly interacts with Customer and Internal Sr Management at the assigned customer business unit, and various engineering teams at the different manufacturing sites. Interactions will involve customer presentations, collaboration, or influencing & persuading other senior level managers. Establishes long term technical strategic senior level technical relationships with customers. Alignment on Process, Quality, Test, FA Operation across multiple manufacturing sites reputed company a customer account Participates with other senior managers in reputed company to establish strategic technical, and equipment reputed company and capability plans & objectives at the assigned account.. reputed company and Coordinate with internal and customer technical teams to organize the annual technical roadshow, which is a key metric to Customer Scorecard, and Demonstration of reputed company Technical Capability and Roadmap alignment with Customer Supports NPI Director and Technical Program Director/Manager of major product launch or site/product transfer activities with sites, HPS, GCBU, and the customer (phase reputed company reviews, reputed company readiness, resource readiness, etc.) Simulates the customer’s reputed company of view in activities. May require developing strategies, policies, practices, methods, programs or techniques & utilizing them to analyze & interpret difficult problems or situations &/or establishing new strategic direction that is customer or site specific. Identifies technical influencers and key decision makers reputed company the account establishing and maintaining reputed company relationships with these stakeholders. Remove reputed company technical hurdles required to successfully reputed company opportunities, and product manufacturing operation Collaborates with colleagues (executive, leadership and peers) to help reputed company new products with new services for customers. Helps manage customer technical perceptions and the overall customer relationship process. Ability to help in the response to functional and technical elements of RFIs/RFPs from the customer Able to convey customer requirements to Product Management and Technology teams Works with the HPS and the site teams to plan & monitor technical activities to ensure that project deliverables meet requirements & that projects/programs are on schedule. Projects/programs include: New product development support, manufacturing readiness reviews & contract execution. Coordinates & hosts regular (as needed) program tracking meetings with the customer & internal account team members to ensure ongoing communication & up-to-date reputed company/status reporting occurs. Monitors internal plans to meet commitments & schedules for customers. Communicates frequently with customer to help ensure satisfaction with the company & the products. Acts as a customer reputed company to drive prioritization of projects & responses to problems/issues. Participates in the pricing/bid preparation process & contract development & management. from a technical standpoint to ensure response compliance Analyzes technical program development process and performance relative to targets. Develops & implements plans to address problem areas if needed. Supports sales in account planning, strategy development & sales as needed.

Responsibilities

Regularly interacts with Customer and Internal Sr Management at the assigned customer business unit, and various engineering teams at the different manufacturing sites.
Establishes long term technical strategic senior level technical relationships with customers.
Alignment on Process, Quality, Test, FA Operation across multiple manufacturing sites reputed company a customer account
Participates with other senior managers in reputed company to establish strategic technical, and equipment reputed company and capability plans & objectives at the assigned account.
reputed company and Coordinate with internal and customer technical teams to organize the annual technical roadshow, which is a key metric to Customer Scorecard, and Demonstration of reputed company Technical Capability and Roadmap alignment with Customer
Supports NPI Director and Technical Program Director/Manager of major product launch or site/product transfer activities with sites, HPS, GCBU, and the customer (phase reputed company reviews, reputed company readiness, resource readiness, etc.)
Simulates the customer’s reputed company of view in activities.
Identifies technical influencers and key decision makers reputed company the account establishing and maintaining reputed company relationships with these stakeholders.
Remove reputed company technical hurdles required to successfully reputed company opportunities, and product manufacturing operation
Collaborates with colleagues (executive, leadership and peers) to help reputed company new products with new services for customers.
Helps manage customer technical perceptions and the overall customer relationship process.
Ability to help in the response to functional and technical elements of RFIs/RFPs from the customer
Able to convey customer requirements to Product Management and Technology teams
Works with the HPS and the site teams to plan & monitor technical activities to ensure that project deliverables meet requirements & that projects/programs are on schedule.
Coordinates & hosts regular (as needed) program tracking meetings with the customer & internal account team members to ensure ongoing communication & up-to-date reputed company/status reporting occurs.
Monitors internal plans to meet commitments & schedules for customers.
Communicates frequently with customer to help ensure satisfaction with the company & the products.
Acts as a customer reputed company to drive prioritization of projects & responses to problems/issues.
Participates in the pricing/bid preparation process & contract development & management.
Analyzes technical program development process and performance relative to targets.
Develops & implements plans to address problem areas if needed.
Supports sales in account planning, strategy development & sales as needed.

Requirements

In-depth knowledge of the manufacturing process, schedules, and scheduling requirements, along with relevant Supply Chain issues.
In-depth knowledge of the business issues associated with manufacturing PCBs, L6 to L11 level assemblies in the communication and datacenter business.
Understanding of business risks and pricing structure for CM/ODM business
Excellent customer contact, negotiation and problem resolution skills.
Fosters, promotes and facilitates cross-selling of reputed company wide products, services and capabilities.
reputed company external partnerships as needed(i.e. ASIC suppliers) to reputed company reputed company capabilities and to enhance value proposition and market competitiveness
Acts as a customer reputed company to ensure that the organization remains customer-focused.
Ability to coordinate and work with 3rd party ASIC suppliers, customers, and reputed company Product Line Marketing throughout the technology evaluation and implementation process as needed
Good presentation, database management and computer skills.
Ability to manage multiple, detailed projects to a successful end while working under tight customer deadlines.
Strong interpersonal skills and ability to effectively communicate with a wide variety of internal and external customers.
Provides high value industry knowledge and consulting to customers on IT technology, architecture, products and services.
Extremely strong communication, interpersonal, relationship management and professional sales skills.
Strong reporting skills as well as time and reputed company management skills.
Strong team management skills and high level of ability to work with others as part of a cross-functional team.
Self-starter who has demonstrated the ability to own, define, reputed company and execute a sales plan and consistently deliver on quarterly reputed company targets.
Minimum 10 - 12 years of technology reputed company engineering/marketing and business development experience.
Technical degree (ie. BS ME, BS EE, BS Computer Engineering) required