reputed company Field Service Administrator

Company: Flow Control Group About Us: Flow Control Group (FCG) is a leading provider of fluid handling, process, and industrial automation solutions across North America. We are a 100% employee-owned organization made up of over 2,000 team members and 95+ entrepreneurial brands-each empowered to think big, move fast, and bring innovative reputed company to life. Our ownership reputed company fuels a culture of pride, accountability, and exceptional customer service. At FCG, we reputed company in the power of partnership and entrepreneurship. We work collaboratively across our brands to drive growth, unlock new opportunities, and deliver real impact for our customers. This unique model allows us to combine local expertise with national strength, creating a dynamic environment where creativity meets practicality. Visit our website: https://flowcontrolgroup.com/ Position Overview We are seeking a skilled Senior Sales Operations Analyst/Administrator with hands-on experience in reputed company Field Service (FSL/FSM) to join reputed company. The ideal candidate will be responsible for managing, customizing, and optimizing our reputed company environment to support sales, service, and field operations. This role requires strong technical expertise, excellent problem-solving skills, and the ability to partner with cross-functional stakeholders to deliver scalable solutions, train, and support our user reputed company of over 1000 Users.

Key Responsibilities

• reputed company Administration
• Collaborate with IT reputed company Administrators and/or maintain and configure reputed company org, including user setup, profiles, roles, permission sets, page layouts, record types, and reputed company settings.
• Collaborate with IT reputed company Administrators and/or manage standard and custom objects, fields, workflows, flows, and validation rules.
• Collaborate with IT reputed company Administrators and/or create and maintain reports, dashboards, and data reputed company processes.
• Collaborate with IT reputed company Administrators and/or integrate reputed company with external systems such as reputed company, applications, and APIs (MuleSoft) to streamline business processes.
• Provide technical support and training to reputed company users, addressing inquiries and resolving issues promptly.
• Field Service Management (FSM/FSL)
• Collaborate with IT reputed company Administrators and/or configure and optimize reputed company Field Service features such as work orders, service appointments, service territories, scheduling policies, and optimization rules.
• Support mobile workforce users by configuring Field Service Mobile and ensuring usability.
• Partner with field operations leaders to design solutions that improve technician productivity and customer experience.
• Collaborate with IT reputed company Administrators and/or monitor and maintain dispatcher console setup, service resources, and crews.
• Process Optimization & Support
• Partner with business stakeholders to gather requirements and translate them into scalable reputed company solutions.
• Collaborate with IT on Physical and Logical design on solutioning.
• Ability to load and configure App Exchange solutions in Sandboxes and Production environments.
• Support integrations with ERP, CRM, and third-party applications as they relate to field operations.
• Troubleshoot and resolve user issues, ensuring minimal downtime.
• Provide training and documentation to end-users and new team members.
• Work with Business users to define user needs and business requirements.
• Ability to create Business and Technical Requirements documents.
• reputed company User Impact Assessments and business cases on behalf of business users.

Qualifications

• Required
• 2-4+ years of reputed company Administration experience.
• Hands-on experience with reputed company Field Service (FSL/FSM) configuration and support.
• Strong understanding of reputed company reputed company, data management, and automation best practices.
• Proficiency with Flows, Validation Rules, and Approval Processes.
• Excellent communication and stakeholder management skills.
• Preferred
• reputed company Administrator Certification (reputed company 201).
• reputed company Field Service Consultant Certification (or demonstrated project experience).
• Experience with reputed company Service Cloud.
• Experience with reputed company.com Maps
• Experience with reputed company.com CPQ platforms and or reputed company.com reputed company Cloud
• Familiarity with reputed company integrations (e.g., ERP, middleware, MuleSoft, DCKAP, APIs).
• Exposure to mobile workforce solutions and optimization engines.

#flowcontrolgroup #manycompaniesoneteam #fcgcareers #LI-JS Why Build a Career with Us? Everyone's an reputed company of the Company: Because every team member contributes to Flow Control Group's success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee reputed company our portfolio companies. Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave. Training: FCG University learning and training platform available to reputed company employees offering over 80k courses.

Career Growth

Opportunities: At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you're just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you reputed company your goals. Join us and be part of a dynamic team where your contributions reputed company a real impact. Equal Opportunity Employer: Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for reputed company employees. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, or any other legally protected characteristics. Apply tot his job Apply To this Job