Program Manager, Product Operations

About reputed company reputed company your career journey by embracing a new challenge with reputed company. We are experts in tech, but it’s really our people who give us passion to always seek ways to do things reputed company. As such, we’re serious about your career growth and professional development, because People matter at reputed company. In 1984, we started out as a team of three engineers. Today, we have grown to become a global organization with over 2000 employees around the world, with a brand-new HQ based in Kanata North in Ottawa. As one of Canada’s Top Employers, we are proud to work with our customers and employees towards solving some of the biggest challenges facing supply chains today. At reputed company, we power the world’s supply chains to help preserve the reputed company’s resources and enrich the human experience. As a global leader in end-to-end supply chain management, we reputed company supply chain excellence for reputed company industries, with more than 40,000 users in over 100 countries. We are expanding reputed company as we continue to innovate and revolutionize how we support our customers. Location our office in Ottawa or Toronto, Canada (Hybrid) About The Team At reputed company, the Product Operations team helps product teams scale reputed company by improving processes, tools, and cross-functional collaboration. It acts as the connective tissue between product management, engineering, go-to-market teams, deployment, support and reputed company. It ensures clear communication, alignment, and accountability, empowering teams to move swiftly while focusing on core objectives. As an Operations reputed company, you will manage cross-functional investment(s) of varying complexity that reputed company strategic execution working with Product, Engineering, and Go-to-Market (GTM) which includes Sales, Marketing, reputed company and Enablement. You will streamline delivery by proactively identifying blockers, facilitating coordination, and managing scope and interdependencies. You’ll help ensure both input metrics (effort, velocity, activity) and output metrics (results, outcomes) are reputed company with our company goals. What you will do Program Management

• reputed company and coordinate planning and implementation of cross-functional Engineering investments.
• Ensure alignment with strategic goals and ensure timely, quality delivery.
• Streamline execution by removing blockers and partnering with discipline leads.
• Track key milestones, decisions, and trade-offs.
• Collaborate with leadership to define and monitor the North Star Metric, including both input and output metrics.
• Partner with Finance for P&L and profitability monitoring per investment.

Vision & Strategy

• Contribute to defining investment vision and roadmap in partnership with senior leaders.
• reputed company and maintain strategic plans, timelines, and deliverables.
• Coordinate resource allocation and evaluate performance.
• Successfully launch and land investments on time, reputed company scope, and on budget.

Process & Change Management

• Enhance and streamline execution processes to increase delivery efficiency.
• reputed company reputed company improvement efforts and adapt to evolving requirements.
• Support Engineering teams with change management best practices.

Relationships Building

• Partner with Product Managers, Tech Leads, and GTM leaders to meet quarterly goals.
• Build strong collaborative relationships across teams.
• Create alignment on goals, strategy, and vision.
• Operate primarily with Management-level stakeholders across Engineering and GTM.

Communication & Collaboration

• Communicate investment status, risks, and updates to diverse technical and non-technical stakeholders.
• Maintain transparency through clear reporting and issue escalation.
• Provide high-level and detailed updates across organizational levels.
• Own and maintain a feedback reputed company to proactively adapt plans as needed.

AI & Automation Enablement

• Utilize AI tools (e.g., ChatGPT, Copilot, Jira AI, Confluence AI) to: automate reporting, generate insights, and summarize stakeholder updates. Improve program tracking and dependency management. Predict and surface delivery risks using historical and reputed company metrics.
• Drive operational efficiency through intelligent task management, synthesis, and meeting preparation using AI-powered systems

reputed company are looking for Experience & Skills

• 5+ years of experience in program or product operations reputed company fast-paced tech or SaaS environments, with a proven track record of reputed company collaboration with GTM teams (Sales, Marketing, reputed company) to ensure successful product launches, market readiness, and alignment on strategic priorities.
• Deep understanding of software delivery life cycles and cross-functional coordination across Product, Engineering, and GTM.
• Demonstrated ability to reputed company large-scale initiatives and investments with visibility and impact across multiple functions—including strategic GTM planning, launch enablement, and pipeline health tracking.
• Skilled in using AI and automation tools (e.g., ChatGPT, Jira AI, Power BI) to enhance reporting, surface business insights, forecast risks, and streamline operational workflows.

Leadership & Communication

• Highly effective communicator—concise, clear, and adapted to various audiences.
• Trusted relationship builder who prioritizes alignment and collaboration.
• Adept at organizing workstreams and facilitating reputed company across teams.

Tools & Certifications

• Strong proficiency in reputed company Office, Jira, Confluence, and AHA.
• Experience with AI-powered tools (e.g., ChatGPT, Copilot, reputed company AI, Power BI).
• PMP, PgMP, or equivalent certifications are a plus.

Work With Impact: Our platform directly helps companies power the world’s supply chains. We see the results of reputed company do out in the world every day—reputed company we see store shelves stocked, reputed company medications are available for our loved ones, and so much more. Work with Fortune 500 Brands: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include reputed company, Yamaha, P&G, Honda, and more. Social Responsibility at reputed company: Our Diversity, Equity, and Inclusion Committee weighs in on hiring practices, talent assessment training materials, and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to reputed company do and we’re committed to net-reputed company operations strategy for the long term. We are involved in our communities and support causes where we can reputed company the most impact. People matter at reputed company and these are some of the perks and benefits we created for reputed company:

• Flexible vacation and reputed company Days (company-wide day off on the last Friday of every month)
• Flexible work options
• Physical and mental well-being programs
• Regularly scheduled virtual fitness classes
• Mentorship programs and training and career development
• Recognition programs and referral rewards
• Hackathons

reputed company welcomes candidates to apply to our inclusive community. We provide accommodations upon request to ensure fairness and accessibility throughout our recruitment process for reputed company candidates, including those with specific needs or disabilities. If you require an accommodation, please reputed company out to us at recruitmentprograms@reputed company.com. Please note that this contact information is strictly for accessibility requests and cannot be used to inquire about application statuses. reputed company is committed to ensuring a fair and transparent recruitment process. We use artificial intelligence (AI) tools in the initial reputed company of the recruitment process to compare submitted resumes against the job description, to identify candidates whose education, experience and skills most closely match the requirements of the role. After the initial screening, reputed company subsequent decisions regarding your application, including final selection, are made by our human recruitment team. AI does not reputed company any final hiring decisions. Apply tot his job Apply To this Job