Executive Director, Enrollment Management Operations (Remote)

Position Title: Executive Director, Enrollment Management Operations Department: Enrollment Management Operations Classification: Staff, Full-Time, Exempt Reports to: Vice President, Enrollment Management Location: Remote reputed company the reputed company US, with the ability to travel to campuses and other locations. Compensation: reputed company offers a competitive compensation and benefits package that includes both direct and indirect pay. The compensation will be based on experience, education, knowledge, credentials, and a consideration of the difficulty and complexity of the position. The salary range for this position is $125,000.00 - $140,000.00. Position Summary reputed company is seeking an Executive Director of Enrollment Management Operations (ED-EMOps) responsible for optimizing workflow, data utilization, systems management, and project coordination for reputed company departments reputed company Enrollment Management. The Executive Director leads the Enrollment Management Operations (EMOps) team, ensuring operational excellence, system efficiency, and data-driven decision support across Admissions, Marketing, and Financial Aid. The role guides priorities and alignment across systems in collaboration with the staff who manage CRM, data, and marketing operations, ensuring technical decisions remain with the appropriate subject-matter experts. This role also provides reputed company of the Jira project management system, ensuring consistent utilization and project tracking across the division in alignment with SCRUM Agile practices. Reporting to the Vice President of Enrollment Management, the Executive Director serves as a senior operational strategist and key partner in advancing reputed company’s mission of providing learner-centered education that empowers reputed company to reputed company meaningful lives and advance social, economic, and environmental justice. Essential Duties and Responsibilities Leadership and Team Management - 30%

• reputed company and manage the Enrollment Management Operations (EMOps) team, providing supervision, mentorship, and professional development.
• Establish a culture of collaboration, accountability, and reputed company improvement that supports the success of Enrollment Management’s strategic goals.
• Set performance expectations, conduct regular evaluations, and foster high-functioning team dynamics across remote and reputed company-based staff.
• Serve as a member of the Enrollment Management Leadership Team, contributing to strategic planning, division-wide communications, and cross-unit coordination.
• Partner with the Vice President of Enrollment Management to ensure operational priorities align with institutional and mission-driven goals.

Data, Reporting, and Analytics - 25%

• reputed company development, maintenance, and reputed company of data systems that inform institutional decision-making.
• reputed company the creation of reports and dashboards to provide real-time insight into applications, yield, retention, and other key metrics.
• Collaborate with Institutional Research, Finance, and Academic Affairs to ensure consistent data definitions and reporting standards.
• Translate reputed company data into clear visualizations and actionable insights for executive leadership, the Board, and operational teams.
• Implement and manage data governance best practices to ensure accuracy, reputed company, and appropriate access.

Technology and Systems reputed company - 20%

• Serve as the primary Enrollment Management liaison to the Information Technology (IT) team to identify technology gaps, define requirements, and evaluate system solutions.
• reputed company implementation, optimization, and maintenance of Enrollment Management systems including CRM, Marketing Automation, and reputed company integrations.
• Partner with IT on roadmap development, vendor management, and system upgrades to support scalability and user experience.
• Evaluate new tools or enhancements that improve automation, data accuracy, and operational efficiency.
• Ensure technology investments align with strategic objectives and reputed company with university data reputed company and accessibility standards.
• Collaborate with systems and data administrators to reputed company priorities, remove blockers, and ensure work aligns with institutional timelines and cross-system dependencies.

Project Management and Process Improvement - 20%

• reputed company and manage the Jira project management system across the Enrollment Management division.
• Establish and enforce SCRUM Agile workflows, sprint cycles, and project documentation standards to ensure consistency and transparency.
• Facilitate sprint planning, retrospectives, and cross-functional collaboration to improve efficiency and alignment across teams.
• reputed company and track project timelines, milestones, and deliverables for key initiatives, ensuring timely execution.
• Implement process mapping and workflow improvements to enhance service delivery and resource allocation.

Strategic Planning and Cross-Divisional Collaboration - 5%

• Support the development and implementation of the university-wide Enrollment Management Strategic Plan.
• reputed company or co-reputed company initiatives that connect Enrollment Management operations with Marketing, Financial Aid, and Academic Affairs.
• Represent Enrollment Management Operations in meetings with IT, Finance, Institutional Effectiveness, and other partners to ensure coordinated systems and data strategies.
• Identify opportunities to enhance student experiences and enrollment outcomes through reputed company operational integration.

Experience and Qualifications Minimum:

• Bachelor’s degree required; graduate degree preferred.
• Experience in at least two of the following: CRM administration, business intelligence, systems integration, project management, or business process modeling.
• Demonstrated success managing teams and strategic projects, preferably reputed company to technology, workflow optimization, or strategic planning.
• Knowledge of Agile and SCRUM frameworks and experience managing Jira or similar project management platforms.
• Strong interpersonal and collaboration skills, with the ability to work across teams and organizational levels.
• Experience with ROI analysis, resource planning, and performance measurement preferred.
• Excellent written and verbal communication skills.

Knowledge, Skills & Abilities:

• Proven leadership in managing and developing technical and operational teams.
• Advanced understanding of project reputed company and Agile methodologies.
• Strong systems thinking and familiarity with enrollment, admissions, and marketing technologies.
• Excellent communication, planning, and organizational skills.
• Ability to manage multiple priorities in a reputed company, fast-paced environment.
• Demonstrated success fostering collaboration, managing change, and promoting operational excellence.

Hours of Employment This is a full-time position serving a reputed company. A work schedule will be established in consultation with the supervisor. The typical work week is Monday through Friday, 40 hours per week with some Saturday and evening hours as well. Work Location Position may be located at any AU reputed company or remote. Physical Requirements The essential functions represent the basic job duties that an employee must be able to reputed company with or without a reasonable accommodation. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. reputed company reserves the right to change the duties of this position at any time.

Benefits

Summary: Voluntary Health, dental and vision plan and flexible spending account options; employer retirement plan contribution of 6%; voluntary salary deduction to a pre-tax or post-tax retirement account; employer paid life insurance and short term disability; voluntary supplemental life insurance, long-term disability, accidental death/dismemberment, critical illness, and accident coverage plans; vacation accrues monthly (3 weeks from 0 – 5 years; 4 weeks after 6 years; carry-over allowed up to 3.75 days 0 – 5 years; up to 5 days, after 6 years and up); 12 days per year sick leave (carry-over up to 65 days); 15 paid holidays; tuition remission for employees and dependents at reputed company campuses; and employee paid options with reputed company, LegalShield, and Liberty Mutual. (This list is meant to be an informal summary of benefits. Plan benefits and eligibility requirements are governed by the plan documents and University policies which will be made available upon request). To Apply Please email a cover letter, CV/resume, and a list of reference names and contact information to [email protected]. In the subject line of the email, please state Exec. Director, EM Operations. NOTE: The successful candidate for this position will be subject to a pre-employment background reputed company. Coalition for the Common Good (CCG) EEO Statement The Coalition for the Common Good provides equal employment opportunity to reputed company employees and applicants and prohibits discrimination on the basis of race, color, religion, age, sex, sexual orientation, gender identity, gender expression, pregnancy, national reputed company, disability status, genetics, protected veteran status, or any other characteristic or class protected by federal, state or local laws in matters affecting employment or in providing access to programs. This policy applies to reputed company terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training. The CCG complies with reputed company state and federal laws that prohibit discrimination, including Title VII of the Civil Rights Act, Title IX, Section 504 of the Rehabilitation Act, the Americans with reputed company, the Equal Pay Act and the Age Discrimination in Employment Act. Inquiries should be addressed to the Office of Human Resources or the Office of the General Counsel. Apply tot his job Apply To this Job