M-1/19 - 755575 - Salesforce Program Manager - Remote

This position will be worked remotely. Candidate must currently reside in the United States. Candidate Must work EST business hours. Our direct client has an opening for a Salesforce Program Manager position # 755575. This position is for 12+ months, with option of extension, and will be worked remotely. If you are interested, please submit the following:

• YOUR CURRENT RESUME
• YOUR HOURLY RATE

Below is the job description – Resumes due ASAP IMPORTANT:

• This is a HIGHLY visible role.
• Candidates MUST have exceptional communication skills and attention to detail.
• Candidates MUST have experience as an established PROGRAM Management - as this resource will be building out the Agile SAFe Practice within the agency.
• Candidates MUST also have the specific experience working as a PROJECT Manager utilizing SAFe practices supporting Salesforce application development projects.

Description: Responsibilities include:

• Coordinate with key stakeholders to assess and align management, business, and IT resources required to meet requirements and deliverables for medium to large-scale projects within the DHHS salesforce Portfolio.
• Train and Coach agency staff and team members on agile and Scaled Agile Framework for Enterprise (SAFe) practices.
• Develop project plans, with defined timelines, deliverables, etc. to effectively and efficiently meet requirements that insure successful completion of deployments and implementation of IT solutions for program and agency-wide projects.
• Capture and report required program management metrics
• Monitor project milestones to ensure alignment with defined timelines and deliverables.
• Actively manage multiple DHHS program portfolio activities running in parallel.
• Monitor and, where necessary, recommend courses of action for any portfolio project activities that are at risk, deficient, or not compliant with regulations or requirements.
• Schedule, facilitate, and document results of project meetings, work sessions, etc.
• Provide scheduled and ongoing reporting to key stakeholders on project status, milestones, and deliverables.
• Engage key stakeholders when portfolio project deliverables are at risk and recommend courses of action required to mitigate project risk.
• Collaborate with State agencies and DoIT project managers to develop, monitor, and report on various project within the pipeline portfolio.
• Facilitate scrum of scrums across multiple teams working with the same salesforce Organization

Skills and Technologies:

• SalesForce, Agile SCRUM. Scaled Agile Framework for Enterprise (SAFe) Additionally, Copado experience is preferred.
• 5+ years of experience as a Lead Analyst, Admin, or Developer.
• 4 years of experience in Agile and SAFe Methodology.
• 4 years of Program Management experience.
• 4 years of Project management experience.
• 4 years of experience with customer relationship management processes and systems.
• Excellent oral and written comprehension/communication skills.
• Very strong presentation and negotiation skills.
• Strong analytical, troubleshooting, and problem-solving skills.
• Ability to lead and prioritize workload to meet deadlines for the team.
• Salesforce Administrator certification required.

Highly Preferred experience: Copado, Public Sector Solutions Required/Desired Skills:

• Established experience as an IT PROGRAM Manager - Required - 4 Years
• IT PROJECT Management experience - Required - 4 Years
• IT PM experience specifically using Scaled Agile Framework for Enterprise (SAFe) Methodology - Required - 4 Years
• IT PM experience with customer relationship management processes and systems - Required - 4 Years
• Exceptional oral and written comprehension/communication skills and attention to detail are CRITICAL for this role - Required - 4 Years
• Experience with Salesforce application development projects - Required - 4 Years
• Salesforce Administrator certification (dates certifications were obtained must be listed on resume) - Required - 4 Years
• Agile SCRUM - Required - 5 Years
• Prior technical experience as a lead analyst, admin, or developer. - Required - 5 Years
• Copado - Highly desired - 3 Years
• Salesforce Public Sector Solutions (PSS) - Desired

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