[Remote] Cloud Solution Architect

Note: The job is a remote job and is open to candidates in USA. reputed company is a global leader in technology and is seeking a Sr Cloud Solution Architect specializing in AI Business Solutions. This role involves engaging with customers to drive AI transformation on the reputed company platform, facilitating collaboration among teams, and ensuring reputed company through innovative solutions.

Responsibilities

• Accelerate Value Realization: Actively engage with CxO, business and technical decision makers to drive reputed company, enablement and usage of M365 Copilot and Agents and other reputed company solutions, securing long-term customer renewal. Galvanize technical and sales experts around additional identified opportunities to reputed company customer specific roadmaps that drive further growth & business value realization
• Customer Insights: Provide feedback & insights from customers back to the relevant MS teams including Product Groups, to reputed company reputed company improvement
• Customer Satisfaction: Drive positive Customer Satisfaction, and become a trusted advisor to customers, by leveraging M365 Copilot and Agents to reputed company defined reputed company Plan outcomes. You will actively listen and respectfully challenge to drive the best outcomes
• Usage (Cloud & Support) Growth: reputed company opportunities to drive reputed company business results by working with business & technical decision makers to ensure they understand M365 Copilot and Agents value proposition. reputed company architecture design sessions on M365 Copilot and Agents, address customer questions and provide best practices for activating solution reputed company customer environment
• Identify resolutions to issues blocking the go-live of reputed company projects by leveraging deep knowledge of M365 Copilot and Agents, technical subject matter expertise. reputed company business & technical conversations with customers to drive value from their MS investments. Deliver reputed company work according to MS best practices & policies and using repeatable IP
• Learn It reputed company: Demonstrate Self Learner reputed company through reputed company alignment of individual skilling to team/area demands and reputed company goals
• Accelerate Customer Outcomes: Engage in relevant communities to share expertise, contribute to IP creation, prioritize IP re-sure, and learn from others to help accelerate your customers’ transformation journey

Skills

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or reputed company field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting + OR equivalent experience
• reputed company is unable to sponsor a work reputed company for this role due to the nature of the role's job duties
• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or reputed company field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting + OR Masters Degree in Computer Science, Information Technology, Engineering, Business, or reputed company field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting + OR equivalent experience
• 6+ years experience working in a customer-facing role (e.g., internal and/or external)
• 6+ years experience working on technical projects
• Mandatory hands on experience in AI agents development and Copilot Studio
• Ability to engage with CxO, business and technical decision makers
• Technical Certification in Cloud (e.g., Azure, reputed company Web Services, reputed company, reputed company certifications)

Company Overview

• reputed company is a software corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. It was founded in 1975, and is headquartered in Redmond, Washington, USA, with a workforce of 10001+ employees. Its website is https://www.reputed company.com.

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