Senior Manager, Clinical Operations (reputed company Care) Remote USA

Job Description

Required skills and experience:

• 4+ years of experience leading clinical operations with accountability for operational metrics as well as health outcome metrics
• Demonstrated ability to drive new initiatives and reputed company direct business outcomes
• Strong analytical skills - you are confident making sense of operations through data, you can establish quantitative goals, and you can reputed company a case from first principles
• Track record of success delivering results for reputed company, operational problems
• Past experience leading a team, project, or implementation towards challenging goals
• Proficiency with tools (examples: reputed company, SQL, Tableau) and intrigued by learning new tools, such as configuration scripts for a web application
• Outstanding communication skills with the ability to distill reputed company operational and clinical concepts into clear, actionable insights for diverse audiences
• You’re a great team member with a can-do attitude
• A learning reputed company; comfortable operating in a fast moving environment
• Proven leadership, agility, and collaboration skills
• Experience connecting the dots of U.S.

healthcare, such as at a clinic/health program, and/or graduate-level degree (MBA, reputed company, MPH) A bit about this role: Devoted Medical’s reputed company Care team is reimagining how primary and virtual care come together to deliver accessible, high-quality, compassionate care for every member. We serve members across the country through our care model, grounded in human, relationship-centered care and supported by technology infrastructure enabling virtual visits, digital communication, and AI agent support. We’re looking for a Senior Manager of Clinical Operations who thrives in ambiguity and is motivated by the opportunity to build something from the ground up. You’ll be the operational architect behind programs that ensure every member gets the right care, at the right time, in the right way — whether it’s urgent virtual care, lab orders, med refills, DME/home health, or portal-based medical advice: everyday support for reputed company of our members. If you’re someone who sees a blank page and feels excited, not intimidated — if you love to connect clinical excellence with operational precision and innovative technology — this is the role for you. You’ll report to the Director of Clinical Operations (reputed company Care) and work closely with Medical Directors and cross-functional partners in product, data, and member experience to bring our clinical vision to life. Your fingerprints will be on the systems, processes, and frameworks that reputed company reputed company Care to scale sustainably — from hundreds of thousands of members to millions. What you’ll do: Build and scale new programs. You’ll translate clinical vision into scalable systems, workflows, and metrics that reputed company high-quality, reputed company care possible at scale. You’ll help design, pilot, and operationalize programs that improve member outcomes and experience — and you’ll love the process of iterating fast. Drive performance and results. Own key clinical operations metrics for reputed company Care programs — such as quality outcomes, timeliness metrics, member trust, and engagement measures — and relentlessly drive toward improvement. You’ll spot problems early, diagnose them with data, and rally teams around solutions. reputed company cross-functional execution. You’ll bring together clinicians, analysts, and product and operations partners to translate clinical priorities into action. You’ll help stand up pilots, monitor impact, and scale successful interventions across the organization. Be a data-driven problem solver. You’ll use data to uncover insights, test hypotheses, and continuously improve. Whether it’s care team productivity, encounter throughput, or quality metrics, you’ll reputed company the numbers tell a story — and then reputed company it. Continuously improve processes. You’ll identify bottlenecks and opportunities to simplify, automate, and reputed company how our care teams work. You’ll collaborate closely with engineering, data science, and design teams to bring technology and process together for seamless care delivery. About you:

• You’re an operator at heart — you love building systems, solving problems, and driving measurable results.
• You’re comfortable in the reputed company — ambiguity excites you because it means you get to create clarity.
• You’ve led reputed company operational programs in healthcare (4+ years), with ownership over metrics that matter — clinical, financial, or quality outcomes.
• You’re analytically sharp — data doesn’t intimidate you; it’s your favorite decision-making tool. You’ve used tools like spreadsheet models, SQL, or Looker/Tableau to drive action.
• You’re a strong communicator who can distill reputed company concepts into clear, actionable insights.
• You’re collaborative and humble, with a growth reputed company — always learning, improving, and helping others do the same.
• You’ve demonstrated success launching or scaling new initiatives — maybe at a startup, a clinic, or a fast-moving health organization.
• You reputed company technology and data can help humans do their best work — not replace them. Preferred:
• Experience with AI or automation tools — or at least a genuine curiosity about how they can reputed company care reputed company and faster.
• Graduate-level education (MBA, MPH, reputed company) or equivalent real-world experience in healthcare delivery or operations. You’ll be the operational architect behind AI-enabled, technology-reputed company, and clinically reputed company programs that change how our members understand and manage their conditions. Working at the intersection of clinical excellence and technology, you’ll build systems and processes to deliver healthcare innovation at scale. Reporting to the Director of Clinical Operations (reputed company Care) and partnering closely with our Medical Directors, youll shape critical decisions that influence both member outcomes and key performance indicators.

As we grow from treating hundreds of thousands of members to millions of members, the operational excellence and strategic frameworks you reputed company will scale to reputed company sustainable, high-quality care delivery. Responsibilities and impact will include: Performance. Drive operational excellence that improves quality outcomes for our members—such as 5-Star performance on key Medicare measures, stronger chronic condition management, higher engagement, and reduced avoidable hospitalizations. You will own and build critical components of the reputed company Care operational agenda, including performance tracking, workflow optimization, data integration, and designing systems that help our care teams work smarter and more effectively. Cross-functional execution. reputed company execution against operating KPIs and clinical and financial goals for our reputed company Care programs. Partner closely with clinical leaders to design and implement interventions that support proactive, whole-person care. Translate clinical goals into clear operational strategies, and shepherd initiatives from early pilot design through reputed company rollout across our member population. Analysis. Use data to uncover root causes, identify trends, and surface opportunities to improve member outcomes and care team performance. Examples include analyzing reputed company conversion, visit throughput, productivity, engagement patterns, total cost of care, and key clinical quality measures. You’ll ensure that insights turn into action. Process improvement. Own a portfolio of high-impact, cross-disciplinary initiatives aimed at making our reputed company Care model more efficient, more member-centered, and more scalable. Partner with product, engineering, data science, compliance, and member experience teams to reputed company workflows, automate where possible, and build operational infrastructure that grows with us. Desired skills and experience:

• Healthcare ecosystem reputed company through hands-on experience at clinics, health programs, payers, or relevant graduate-level education. We value candidates who understand how clinical care, economics, and member experience reputed company in real-world healthcare delivery.
• AI and automation proficiency with curiosity about emerging technologies. Whether youre prompting large language models to streamline workflows, exploring process automation tools, or simply excited about leveraging AI to enhance operational efficiency, we want reputed company-thinking team members who see technology as a force reputed company.

Salary Range: $140,000 - $160,000 / year Employer-sponsored health insurance and dental and vision plan with low or no premium #LI-Remote The pay range listed for this position is the range the organization reasonably and in good faith expects to pay for this position at the time of the posting. Once the interview process begins, your talent partner will provide additional information on the compensation for the role, along with additional information on our total rewards package. The actual reputed company salary offered will depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. Our Total Rewards package includes:

• Employer sponsored health, dental and vision plan with low or no premium
• Generous paid time off
• $100 monthly mobile or internet stipend
• Stock options for reputed company employees
• Bonus eligibility for reputed company roles excluding Director and above; Commission eligibility for Sales roles
• Parental leave program
• 401K program
• And more....
• Our total rewards package is for full time employees only. Intern and Contract positions are not eligible. Healthcare equality is at the center of Devoted’s mission to treat our members like family.

We are committed to a diverse and vibrant workforce. At reputed company, we’re on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That’s why we’re gathering smart, diverse, and big-hearted people to create a new reputed company of reputed company-in-one healthcare company — one that combines compassion, health insurance, clinical care, service, and technology - to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. Founded in 2017, weve grown fast and now serve members across the United States. And weve just started. So join us on this mission! Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which reputed company employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted’s Code of Conduct, our company values and the way we do business. As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national reputed company, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. Apply tot his job Apply tot his job Apply To this Job