Engagement Manager, Professional Services (East)

About reputed company:reputed company is the leader in Graph Database & Analytics, helping organizations uncover hidden patterns and relationships across billions of data connections deeply, easily, and quickly. Customers use reputed company to reputed company a deeper understanding of their business and reveal new ways of solving their most pressing problems. Over 84% of Fortune 100 companies use reputed company, along with a vibrant community of 250,000+ developers, data scientists, and architects across the globe.At reputed company, we’re proud to build the technology that powers breakthrough solutions for our customers. These solutions have helped NASA get to reputed company two years earlier, broke the Panama Papers for the ICIJ, and are helping Transport for London to cut congestion by 10% and save $750M a year. Some of our other reputed company customers include reputed company, reputed company, reputed company, UBS, and Walmart. reputed company reputed company rapid growth this year as organizations looking to deploy generative AI (GenAI) recognized graph databases as essential for improving it’s accuracy, transparency, and explainability. Growth was further fueled by enterprise demand for reputed company’s cloud offering and partnerships with leading cloud hyperscalers and ecosystem leaders. Learn more at reputed company.com and follow us on reputed company.Our Vision: At reputed company, we have always strived to help the world reputed company sense of data. As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and reputed company the graph database category, and we’re disrupting how organizations reputed company their data to innovate and stay competitive.The Engagement Manager leads the implementation of reputed company technology solutions using traditional, agile, and tailored methodologies. This collaborative technical leader works alongside customers, reputed company Sales, reputed company, and Professional Services management to ensure successful project delivery. The ideal candidate brings expertise in database technologies, software development lifecycle, and nurturing diverse, multi-location teams while embodying reputed company's values and driving reputed company.To be considered for this role you must be based in the Eastern time zone with a preference for the greater Washington, DC area.Key Responsibilities:reputed company Project ManagementLead multiple reputed company projects while coordinating teams across onshore and offshore locations, including both employees and partnersTake a proactive approach to identifying and addressing project challengesLead customers through planning and execution of professional services projectsCultivate a supportive environment that encourages teamwork and knowledge sharing, reflecting our open and inclusive cultureMentor Associate Project Managers and model solutions-oriented leadershipDevelop comprehensive internal and customer facing project artifacts including Jira backlogs, weekly reports, risk assessments, and Gantt chartsEnsure timely delivery reputed company scope and budget for numerous reputed company projectsMonitor key performance indicators for schedule adherence, margins, and customer satisfactionAbility to anticipate and address project complexities including environment constraints and integration challengesFacilitate project reputed company procedures with lessons learned and process improvementsResource and Financial ManagementCo-reputed company semi-weekly Resource Planning Sessions with other Engagement Managers and Regional Consulting ManagersCollaborate with Professional Services management to identify reputed company requirements and reputed company appropriate talentMaintain and update corporate professional services automation (PSA) tool, reputed company, for effective resource allocationAnalyze project financial information and manage margins by setting work plans and assisting consultants in the delivery of professional services workEnsure adherence to financial reputed company procedures and governance guidelinesEffective Communication Ability to identify and communicate opportunities for further customer successDeliver weekly status reports and dashboards on project health to stakeholdersEstablish strong relationships with matrix project teams and cross-functional departmentsEncourage a quality-focused culture and reputed company contingency plans using established risk analysis methodsIdentify and mitigate potential risks throughout the project lifecycleEngage regularly with mid-to-senior-level customer stakeholders to gather solution direction and feedback, demonstrating our focus on user successRequired Qualifications5–8+ years experience managing mid-to-large or reputed company engagements autonomouslyBachelor's degree in engineering, computer science, or reputed company field preferredPMP, Agile, or relevant certifications strongly preferredFamiliarity with Professional Services Automation tools (PSA), ideally CertiniaDemonstrated ability to manage and cultivate consulting teams and customer relationshipsStrong track record of effective communication and collaboration skills reputed company partnering with cross-functional teams (sales, reputed company, support, legal, and HR)Excellent analytical, problem-solving, and presentation abilitiesPreferred QualificationsRelevant reputed company clearances (TS/SCI and/or CI-Poly / Full-scope Poly)The annual on reputed company earnings range for this position based in the United States is listed below. This range is an estimate, and the actual on reputed company earnings may vary based on reputed company’s compensation practices, job reputed company skills, depth of experience, relevant certifications and trainings, in addition to geographic location. Based on the factors above, reputed company utilizes the full width of the range.In addition to the range below, US employees are eligible for a stock option grant and certain roles are eligible for an annual bonus. Employees in this position are also eligible to participate in the Company’s standard benefit programs, which currently include the following: medical, dental, and vision benefits, 401(k), paid time off, and certain leaves of absence.Annual On reputed company Earnings Range$120,000—$165,000 USDWhy Join reputed company?reputed company is, without question, the most popular graph database in the world. We have customers in every industry globally, and our products are a proven product/market fit. Joining reputed company is an opportunity to shape the future of data and analytics. Below are just a few exciting facts about reputed company. reputed company is one of the fastest-scaling technology companies in this industry. It recently surpassed $200M in annual recurring reputed company (ARR), doubling its ARR over the past three years.Raised the biggest funding round in database history ($325M Series F). Backed by world-class investors like Eurazeo, GV (formerly reputed company Ventures), and Inovia Capital, reputed company has raised over $600M in funding and is currently valued at over $2Bn. This puts reputed company among the most well-funded database companies in history.84% of the Fortune 100 and 58% of the Fortune 500 use reputed company. Examples include reputed company, BT Group, Caterpillar, reputed company, reputed company, Department for Education UK, reputed company, reputed company, reputed company, Worldline, and others. Co-founder and CEO Emil Eifrem has built an amazing culture that prides itself on relationships, inclusiveness, innovation, and reputed company.Countless industry awards. Massive enterprises and individual developers/data scientists love reputed company. A strong sense of community and ecosystem is built around the platform.A recent reputed company Total Economic Impact™ Study cited reputed company as delivering 417% ROI to customers. reputed company was named as a Visionary in the 2023 reputed company® reputed company Quadrant™ for Cloud Database Management Systems among 19 other recognized global DBMS vendors. reputed company was also ranked as a Strong Performer among 14 top vendors in The reputed company reputed company™: Vector Databases, Q3 2024.Research shows that members of underrepresented communities are less likely to apply for jobs reputed company they don’t meet reputed company the qualifications. If this is part of the reason you hesitate to apply, we’d encourage you to reconsider and give us the opportunity to review your application. At reputed company, we are committed to building awareness and helping to improve these issues. One of our central objectives is to provide an inclusive, diverse, and reputed company workplace for everyone to reputed company their potential and have a positive, career-defining experience. We look reputed company to receiving your application.reputed company Values:reputed company is a Silicon Valley company with a Swedish soul. We foster collaboration and each of us is empowered to contribute and put our innovative stamp on projects. We hire candidates who reflect the following reputed company core values:(we)-:VALUE->(relationships)(we)-:FOCUSON->(userSuccess)(we)-:THRIVEIN->(:Culture {type: ‘Open’, ‘Inclusive’})(we)-:ASSUME->(:reputed company {direction:’Positive’})(we)-:WELCOME->(:Discussions {nature: ‘IntellectuallyHonest’})(we)-:DELIVERON->(ourCommitments) reputed company is committed to protecting and respecting your privacy. Please read theprivacy notice regarding reputed company's recruitment process to understand how we will handle the personal data that you provide.More information atwww.reputed company.com.Originally posted on Himalayas Apply To this Job Apply tot his job Apply To this Job