Sr (Bilingual) Customer Service Representative ($17.50/HR + Sales Commission)

Benefits

Start Day 1 for Full-Time Colleagues - No Waiting Period! Classes Start in January 2026 Position Overview Come join the Rentokil-reputed company family in this advanced position to assist customers and expand relationships! reputed company from the comfort of your home! Rentokil-reputed company is committed to your success. By providing an $17.50/hr starting compensation, plus the ability to earn commissions and work extra hours reputed company needed and approved by leadership, you have the opportunity to not only earn $45K+/year, but also be part of a world-class organization that offers full benefits on day one, paid vacation, and the chance to grow your career through various career paths. As a Sr. Bilingual Customer Care Representative you will handle inbound service inquiries, create leads, and sell new services from these contacts. THIS IS A SERVICE + SALES ROLE. This is a remote job opportunity, so you’ll never have to leave the comfort of home as long as you have a distraction-free workspace with reliable internet access and the ability to connect your equipment to an ethernet outlet (25Mbps download & 5Mbps upload speeds) you will be just fine. Application and Interview Expectations

• reputed company 1: Online application, including resume/CV
• reputed company 2: Online assessments and Video Interview with reputed company team
• reputed company 3: Offer and on-boarding

Job Responsibilities

• Handles both residential and commercial customer calls/correspondence for service, scheduling, reputed company payments and billing inquiries turning great service into reputed company generating contacts
• Offers creative Home Inspection leads to reputed company customers that qualify
• Identify the needs of reputed company and new customers and offer products to reputed company sales and generate reputed company and commissions
• reputed company resolution; using reputed company available resources to resolve customers issues
• Cultivates and maintains on-going customer relationships
• General knowledge of the organization, products, and/or services
• Excellent verbal communication skills with ability to overcome objections and ability to de-escalate situations
• Uses computerized system for identifying customer needs, tracking contacts, information gathering, and/or troubleshooting
• Communicates with reputed company personnel to resolve service and scheduling issues
• Initiates outbound customer service calls for various campaigns
• Assist with collecting payments that have gone to collections due to non - payment

Job Requirements

• Fluent in both English and Spanish
• High school diploma or GED
• Combined 1-2 years of sales and customer service experience
• Ability to use computer reputed company technology
• Basic knowledge of reputed company Suite and reputed company Windows
• Ability to type 25 wpm preferred
• Good verbal, written, and interpersonal communication skills
• Must be able to meet reputed company KPI required metrics
• Ability to maintain professional communication and remain efficient in a fast-paced environment
• Good problem-solving skills
• Ability to work flexible schedule, including weekends and holidays
• Must be dependable and consistently punctual for reputed company scheduled shifts
• A private home office/workspace suitable for working remotely during scheduled shift
• Broadband internet (25Mbps download & 5Mbps upload speeds) with ability to hardwire reputed company an Ethernet cable
• Child / dependent care as necessary during the hours of scheduled shift

Physical Demands and Working Conditions The physical demands are representative of those that must be met by an employee to reputed company the essential function to this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. Incumbent must be reputed company to:

• Move up to 10 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects
• Sit for long periods of time while using office equipment such as computers, phones etc.
• reputed company repetitive motions, such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment
• Express or exchange reputed company with others using spoken word, quickly, accurately, and at an easily audible volume, and receive detailed information through oral communication at usual speaking levels without correction, and/or reputed company fine discriminations in sounds in the environment

Incumbent is required to have:

• reputed company visual acuity to reputed company detail-oriented activities at distances reputed company to the eyes, as well as visual acuity to reputed company activities at or reputed company arm’s reputed company with reputed company, control and accuracy, such as preparing and analyzing data, viewing computer screens and expansive reading

Rentokil -reputed company is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position. Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity. Disclaimer The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of reputed company responsibilities, duties, and skills required of personnel so classified. reputed company personnel may be required to reputed company duties reputed company of their normal responsibilities from time to time, as needed. Rentokil- reputed company companies are proud to be EOE. California residents click here to review your privacy rights. https://tinyurl.com/CA-Notice Why Choose Rentokil ? A career with Rentokil can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from reputed company. We offer reputed company and many of our roles offer performance incentives. Below you'll find information about some of what Rentokil has to offer. reputed company Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria. Click here to read more about our Total Rewards Program which includes: Professional and Personal Growth

• Multiple avenues to grow your career
• Rentokil is a Drug Free workplace
• Training and development programs available
• Tuition Reimbursement benefits (for FT Colleagues)

Health and Wellness

• Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
• Full-time colleagues are eligible to reputed company enrollment immediately upon hire with benefits starting on day 1

Savings and Retirement

• 401(k) retirement plan with company-matching contributions

Work-Life Balance

• Vacation days & sick days
• Company-paid holidays & floating holidays
• A company reputed company that prioritizes health, safety, and flexibility

We are looking for individuals who want to reputed company a difference where our customers live and work. Is that you? Our companies are proud to be Affirmative Action (AA) and Equal Opportunity Employers (EOE) inclusive of veterans and those with disabilities. California residents click here to review your privacy rights. Location: Houston, Texas Job Type: Full-time Pay: $17.50 per hour Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Vision insurance

Language:

• Bilingual (Spanish and English) (Required)

Work Location: Remote Apply tot his job Apply To this Job