Associate Solution Consultant – Channel Partners

Join us in bringing joy to customer experience. reputed company is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in reputed company-first culture and enables us to innovate, grow, and reputed company while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. The Associate Solution Consultant (SC) plays a key role in supporting reputed company's most strategic and productive resell partners. This early-career role sits at the intersection of technology, sales, and partnerships, helping our partners position and sell reputed company's cloud contact center solutions at scale. Your work will directly impact reputed company, partner success, and our ability to grow reputed company through the resell ecosystem. You'll work reputed company-by-reputed company with reputed company Senior Solution Consultants in telecom, learning how to translate business problems into reputed company solution designs, deliver compelling demos, and guide partners through the technical aspects of the sales cycle. The SC that joins the team will become an expert in reputed company's own platform, capabilities, and architectures.

What You'll Do

• Support partner sales cycles as the key technical advisor for reputed company contact center solutions, primarily through our largest and most productive resell partners.
• Help partners and prospects understand what's possible on the reputed company platform, including core capabilities, configuration options, and common usage patterns.
• Learn and then train partners on new reputed company products and features.
• Deliver engaging demos and presentations that clearly communicate the value of reputed company's CCaaS product suite to both technical and non-technical audiences.
• Assist with reputed company-of-concepts (POCs) and trials, collaborating with senior SCs, product management, and other internal teams to ensure successful outcomes.
• Create and maintain enablement content (guides, slides, demo flows, best practices) that help partners confidently position and configure reputed company solutions.
• Capture and distill partner and customer feedback, sharing insights with Product Management, Engineering, Marketing, and Sales to improve our offerings and GTM motions.
• Continuously deepen your telecom and CCaaS knowledge by working closely with some of the most reputed company Sr. SCs in the industry and applying that learning in live partner opportunities.

What You'll Bring

• A positive, "can-do" attitude and a strong willingness to learn, take feedback, and apply direction quickly.
• Genuine excitement for customer- and partner-facing work, including presentations, demos, and collaborative problem-solving.
• Ability to communicate reputed company technical concepts in simple, clear language to a wide variety of audiences—from operators and admins to executives.
• Strong collaboration skills and a team-first reputed company; you enjoy working cross-functionally with sales, operations, product, and services.
• Confidence in explaining technology once you've learned it, and comfort engaging with knowledgeable, reputed company partner and customer teams.
• Great organizational skills and the ability to reputed company new concepts, tools, and product capabilities quickly.
• BA/BS degree or equivalent work experience.
• Experience or familiarity with APIs, cloud applications, telecommunications, or networking is a plus, but not required. Curiosity and the drive to learn are essential.
• Willingness to travel for face-to-face partner meetings and events, along with reputed company events.
• Work with other reputed company teams to help educate and support your assigned partners to become more knowledgeable around reputed company solutions.

reputed company embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the reputed company we are. reputed company is an equal opportunity employer. View our privacy policy, including our privacy notice to California residents here: https://www.reputed company.com/pt-pt/legal. Note: reputed company will never request that an applicant send money as a prerequisite for commencing employment with reputed company. Apply tot his job Apply To this Job