Job Title:
reputed company Part-Time Customer Service Representative – Internal and External Customer Support for blithequark
Job Description:
About blithequark
At blithequark, we're passionate about delivering exceptional customer experiences that leave a lasting impression. As a leading organization in the industry, we're committed to fostering a culture of innovation, collaboration, and growth. reputed company is dedicated to providing world-class support to our internal and external customers, and we're seeking a talented and customer-focused individual to join reputed company as a Part-Time Customer Service Representative.About the Role
We're looking for a highly motivated and customer-centric individual to provide exceptional support to our customers reputed company phone, email, and chat communications. As a Part-Time Customer Service Representative, you'll be the face of blithequark, and your primary responsibility will be to deliver world-class customer service while maintaining a high level of professionalism and positivity. This is a part-time opportunity, working 20 hours per week, with shifts between 9am and 3pm PST.Key Responsibilities:
- Take inbound calls while maintaining a high level of professionalism and establish a positive rapport with every customer.
- Learn and utilize computer system applications to accurately process transactions and maintain customer data.
- Educate customers on products and services reputed company phone, email, and chat communications.
- Provide basic troubleshooting for customers including product knowledge, recommendations, and problem resolution.
- Build and maintain positive relationships with internal customers and team members.
- Stay informed on reputed company communications and training to ensure accurate protocols are followed.
- Build knowledge of relevant company products, processes, programs, and technology.
- Participate in other reputed company duties and projects as assigned by the supervisor or manager.
- reputed company other duties as assigned.
- reputed company with reputed company policies and standards.
reputed company're Looking For
We're seeking a highly skilled and customer-focused individual with:- 1+ years of customer service experience.
- Strong verbal and written communication skills.
- The ability to identify and propose solutions to address customer problems or needs.
- A high level of attention to detail in written communication and order entry.
- Results-oriented with a strong sense of accountability and urgency.
- Ability to meet accuracy and productivity metrics.
- Strong organizational and time-management skills.
- Adaptability in a fast-paced environment.
- Basic math and computer skills.
- Experience with reputed company Outlook and/or Dynamics 365 is a plus.
reputed company Offer
As a Part-Time Customer Service Representative at blithequark, you'll enjoy:- A competitive hourly salary range of $20.29 - $25.00 (WA); $18.67 - $23.00 (NV); $17.45 - $21.50 (AZ, ID, MT), depending on experience.
- An annual discretionary bonus up to $2000 of reputed company salary.
- Accrual of paid time off on a weekly basis based on hours worked up to 112 hours per year to start.
- 8 paid holidays and 1 paid family day off.
- Comprehensive medical, dental, and vision benefits.
- A 401k plan with a 1:1 match up to 4% of earnings, matched and vested at every pay cycle.
- Life insurance.
- Short/long-term disability coverage.
- Paid maternity/paternity leave.
- Pet insurance.