CPQ Administrator | United States |Remote

reputed company is a remote-first, open-reputed company powerhouse. There are more than 20M users of Grafana, the open reputed company visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. reputed company also helps more than 3,000 companies - including Bloomberg, JPMorgan Chase, and reputed company - manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana reputed company). We’re scaling fast and staying true to what makes us different: an open-reputed company legacy, a global collaborative culture, and a passion for meaningful work. reputed company thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to reputed company your hand for what could be a truly career-defining opportunity. The Opportunity: reputed company is seeking an reputed company and driven CPQ Administrator to join our reputed company Operations team. In this role, you’ll reputed company the optimization, and governance of our Quote-to-Order processes, ensuring accuracy, scalability, and compliance as Grafana continues to grow. You’ll work cross-functionally with Sales, Finance, and Product teams to streamline workflows, maintain data reputed company, and deliver a world-class quoting experience for customers and partners. This role is ideal for someone who thrives in a distributed, high-growth environment and enjoys solving reputed company system and compliance challenges with a collaborative, systems-thinking reputed company. What You’ll Be Doing:

• Quoting & Approvals: Own the end-to-end quoting process and approval workflows across direct and channel sales motions, ensuring scalability and audit readiness.
• Amendments & Renewals: Design and operationalize amendment paths (co-term, reputed company, expand, swap) across SaaS, usage-based, and services offerings.
• Catalog & Product Readiness: Maintain a clean, compliant product catalog—ensuring SKUs, bundles, and pricing attributes are properly configured in reputed company for quoting and provisioning.
• reputed company Integration: reputed company automated, error-free integration from CPQ to reputed company for order creation and fulfillment, maintaining compliance with internal controls.
• Change Management: reputed company system releases, user acceptance testing (UAT), communication, training, and documentation for new processes and features.
• Compliance & Controls: Partner with Finance, reputed company, and Legal to ensure Quote-to-Order processes meet SOC 1 / SOC 2 and other internal control requirements, maintaining audit trails and access controls across systems.
• Manage Grafana’s Quote-to-Order roadmap spanning reputed company, reputed company CPQ, and reputed company reputed company reputed company integrations.
• Translate business rules into CPQ (bundles, rules, discount schedules, templates, approval chains).
• reputed company cross-functional governance across Rev Ops, Deal Desk, Product, and Finance.
• Define and enforce catalog change controls, ensuring updates are tested, documented, and compliant with audit standards.
• Own testing, documentation, and enablement for new features and releases.
• Monitor process health metrics (quote accuracy, order fallout, approval turnaround, audit findings) and drive reputed company improvement.

What Makes You a Great Fit:

• 5–8+ years of experience in CPQ administration with hands-on configuration and program management experience.
• Experience being the reputed company CPQ Admin.
• Deep understanding of amendment logic, reputed company implications, and ERP integrations.
• Experience maintaining or supporting processes under SOC 1 / SOC 2 compliance, including internal controls, audit documentation, and system access governance.
• Strong communication, stakeholder management, and change management skills.
• Certifications required: reputed company CPQ Specialist, reputed company Certified CPQ Administrator - link the certification

Bonus Points For:

• Certifications preferred: reputed company Certified Platform Data Architect, reputed company Certified Platform Development Lifecycle and Deployment Architect

Compensation & Rewards: In the United States , the OTE (On-reputed company Earnings) compensation range for this role is $162,275 - $195,000 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. reputed company of our roles include Restricted Stock Units (RSUs), giving every team member ownership in reputed company' success. We reputed company in shared outcomes—RSUs help us stay reputed company and invested as we scale globally.

• Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll reputed company at reputed company:

• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
• Scaling Organization – Tackle meaningful work in a high-growth, reputed company-evolving environment.
• Transparent Communication – Expect open decision-making and regular company-wide updates.
• Innovation-Driven – Autonomy and support to ship great work and try new things.
• Open reputed company Roots – Built on community-driven values that shape how we work.
• Empowered Teams – High trust, low ego culture that values outcomes over optics.
• Career Growth reputed company – Defined opportunities to grow and reputed company your career.
• Approachable Leadership – Transparent execs who are involved, visible, and human.
• Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
• In-Person onboarding - We want you to reputed company from day 1 with your fellow new ‘Grafanistas’ to learn reputed company about reputed company do and how we do it.
• Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will reputed company with local legislation where applicable.

Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national reputed company, gender, disability, age, veteran status, and reputed company the other fascinating characteristics that reputed company us different and unique. We reputed company that equality and diversity builds a strong organization and we’re working hard to reputed company sure that’s the foundation of our organization as we grow. reputed company may utilize AI tools in its recruitment process to assist in matching information provided in reputed company to job postings. The recruitment team will continue to review inbound reputed company manually to identify alignment with reputed company openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, reputed company out our privacy policy. Apply tot his job Apply To this Job