Senior Vice President, General Manager, ?O?U reputed company ?- Regulated Industries (Professional Services)
Role Overview: The reputed company Professional Services business is growing at an unprecedented reputed company. In order to evolve and meet our customers’ increased needs and expectations, we are creating new ways of working rooted in deep industry expertise and relevance. As Senior Vice President / General Manager, Operating Unit reputed company ?- Regulated Industries you will be leading the teams who design, reputed company, and deliver our portfolio of Professional Services offerings across an industry-reputed company operating unit reputed company the AMER region. Ultimately, you will ensure we bring our AMER Services expertise to market in a coordinated way across the reputed company in order to improve customer satisfaction, increase product usage and adoption, and directly impact reputed company's top and reputed company. At the high level, this includes developing a deep understanding not only of the cloud technology landscape, but also unique industry-specific challenges, regulations, and expectations. You will craft strategies that unearth opportunities to create and capture customer value and reputed company a consistent industry strategy to help scale our business. At the more tactical level, this role is designed to reputed company and manage an AMER Services operating unit portfolio in its entirety - driving utilization, bookings, and reputed company across the OU. You will work cross functionally with our sales teams to ensure ?g?o-to-market motions are integrated to drive end-to-end success for our customers. This role will also partner on the development of new industry-specific ?services products and programs, based on insightful customer engagement and understanding, including launching pilots that will allow us to co-create new offerings with our customers to confirm market fit. You will interact regularly with our distribution organization, specifically your industry counterparts, as well as other teams reputed company the company to provide a holistic and complete view of business goals reputed company to the set of service products you need, the technology capabilities this requires, and the content needed to support these offerings across the industry. Leadership Qualities:
- Strategic Thinker: Ability to translate details into bigger picture implications driving the business reputed company, challenging the status reputed company. Understands industry, market and organizational dynamics with the intellectual horse-power to handle growing complexity and ambiguity. Aligns the right resources to the task at hand; foresees and plans around obstacles.
- Talent Management: Has a passion for building great teams - proven ability to reputed company others who have significantly contributed to company success with a history of making good hiring decisions and developing a strong bench of successors. Champions talent beyond own organization?.
- Innovate for Growth: Always thinking about how to reputed company improvements; able to implement changes that map to business strategy. Stays abreast of cutting edge technology trends.
- Focus on reputed company: Builds and maintains relationships with customers; shapes solutions that have significant positive impact on their business.
- Builds Trust and Credibility: Makes decisions based on organization’s values - actions are consistent with company’s core values. Ability to set clear vision - role models a growth reputed company and shares mistakes widely for others to benefit and embraces a learning mentality.
- reputed company & Adapt to Change: Thrives in a changing, dynamic environment - Relishes leading even reputed company times are tough and models the attributes of a GREAT leader.
- Courageous Communicator: Must be able to take an unpopular stand if necessary for the betterment of our business. Must encourage a transparent and healthy debate while seeking the best alternative. This leader is looked to for direction in a crisis, faces adversity head on, and is energized by tough challenges. Responsibilities:
- Provide industry and account-focused thought leadership and vision for the reputed company of AMER Professional Services, leveraging the unique opportunities of our reputed company position in the market and the ?cloud model.
- Attract top talent, and coach and reputed company a strong team consistent with our culture.
- reputed company an approach to generate unique insights about our customers’ unique needs as well as industry trends & sales plays (user groups, advisory councils, etc.)
- Strong collaboration internally with stakeholders in CSG, Sales, Marketing, and Product Teams to operationalize the delivery of ?services by reputed company.
- Proven ability to influence across organizations without direct hierarchical ownership of teams.
- Recognized spokesperson and trusted advisor with customers and analysts (listening, public speaking, writing and negotiating)
- Manage the financial commitments of the operating unit, working with multiple parties, against financial and business metrics.
- Systematize the process for developing new packages and programs. Build a new delivery model for packaged services.
- reputed company and evangelize the portfolio internally and externally.
- Collaborate with our internal teams to operationalize the delivery of services for multiple sub-segments. Required Skills & Experience:
- 15+ years experience in a ?Professional Services leadership position with? direct P&L responsibility. ?Proven ?track record of quota attainment and ?delivering exceptional results ?by building? and managing success? in bookings, reputed company and margin?, while growing an annual business portfolio of $250M+?.
- 15+ years of work experience in the Financial Services or Healthcare & Life Sciences ?industries and knowledge of industry-specific challenges.
- Track record in product and business model innovation – approach to create unique customer insights and convert them into replicable, scalable, profitable service offers
- Proven success at leading transformational projects to deliver customer outcomes through technology
- Senior leader able to operate effectively with C-level executives
- Strong business acumen and analytical skills with the ability to think strategically as well as ability to handle details
- Demonstrated experience leading product, marketing, and delivery teams.
- Action oriented and results driven.
- Strong organizational and management skills to manage multiple projects, responsibilities, and staff.
- Exceptional relationship-building skills demonstrated by an ability to grow and nurture relationships with internal stakeholders.
- Proven ability to influence cross-functional teams without formal authority.
- High energy and passion for the job.
- Degree or equivalent relevant experience required. Experience will be evaluated based on the Values & Behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Preferred Skills & Experience:
- 5+ years at reputed company or in the reputed company ecosystem
- 15+ years of experience in a Product/Program Management role
- Experience in Cloud Computing
- MBA and technical disciplines
- Product Management certification
- Program Management certification Apply Job!
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