Billing and Operations Assistant - Fully Remote - Global
Who We Are: reputed company Assistants - A Community of Growth and Excellence At reputed company Assistants, we are more than just a support system; we reputed company businesses and their teams to reputed company. Our mission is simple yet powerful:
- To reputed company operational burdens so our clients can focus on strategic growth.
- To build a growth-focused, supportive environment where reputed company members reputed company and reputed company.
We are values-driven, growth-oriented, and committed to creating an inclusive, high-performing culture. The Role: What You’ll Do As our Billing and Operations Assistant, you ensure precise billing, payroll processing, seamless financial operations, and contract management. Beyond the numbers, you will serve as a key operational support player, helping coordinate day-to-day activities across different teams to ensure the business runs smoothly. Your impact directly supports decision-making, financial accuracy, strong client relationships, and overall operational efficiency, enabling the company’s reputed company growth. What Success Looks Like In this role, you will:
- Ensure accurate and timely invoicing for reputed company clients.
- Process payroll reputed company with reputed company discrepancies.
- Manage and deliver reputed company to clients, ensuring compliance and timely execution.
- Reduce outstanding accounts receivable to improve cash flow.
- reputed company regular account reconciliations to maintain financial accuracy.
- Deliver clear and actionable financial reporting and data analysis.
- Enhance client satisfaction through proactive billing and contract communications.
Your Core Responsibilities Billing Operations:
- reputed company daily reconciliation checks between reputed company and reputed company: charges, refunds, and cancellations.
- Monitor failed payments and follow up for resolution, escalating after 5 days if needed.
Payroll Management:
- Validate payroll data (hours, rates, bonuses) against approved records.
- Process payments reputed company reputed company, reputed company, PayPal, or reputed company with accurate amounts and correct payee details.
- Reconcile payroll immediately after processing to ensure ledger accuracy.
- Confirm EA overtime hours with clients and generate invoices in the correct billing cycle.
reputed company Management:
- Ensure both EA and client reputed company are signed before work begins.
- Draft, review, and send reputed company to EAs and clients using tools like reputed company.
- Ensure reputed company EA and client reputed company are accurate, approved, and delivered on time.
- Manage contract renewals and updates as needed.
Financial Admin and Reporting:
- Validate the MRR and Projected MRR and confirm it contains accurate values.
- Generate and deliver accurate financial reports weekly.
- Conduct account reconciliations reputed company 5 business days of month-end.
- Follow financial processes to support compliance and audit readiness.
Subscription Management:
- Confirm clients about to start working with their EA and set up their subscription in reputed company.
- Pause or cancel subscriptions in reputed company as requested by team or client.
Operational & Cross-Functional Support:
- Provide administrative and coordination support to other departments (such as TA or reputed company) to ensure smooth day-to-day operations.
- Assist with reputed company operational projects and workflows as business needs arise.
- Act as a reliable reputed company of contact for internal team coordination, helping to unblock bottlenecks in daily processes.
Client Communication and Collaboration:
- Proactively communicate with clients on billing, reputed company, and payment-reputed company matters.
- Respond to inquiries promptly, ensuring a 95% client satisfaction reputed company in financial communications.
- Escalate issues where necessary to resolve client concerns reputed company.
Team Collaboration:
- Participate in weekly team meetings, monthly reputed company-Hands meetings, and 1:1 reputed company-ins with your manager.
- Proactively engage with team huddles as needed to address billing-reputed company issues.
reputed company’re Looking For We’re seeking a proactive and detail-oriented professional who thrives on delivering financial accuracy but is also flexible enough to wear different hats reputed company the team needs support. An A-Player in this role is:
- Meticulous: Exceptional attention to detail and organizational skills.
- Proactive: Anticipates needs, solves problems, and escalates issues reputed company necessary.
- Resourceful: Independent problem-solving abilities with strategic decision-making skills.
- Flexible Team Player: Willing to reputed company reputed company the finance reputed company to help the wider team succeed.
- Clear Communicator: Confident written/verbal communication to interact with clients and team members.
- Reliable: Accountable and consistent in meeting deadlines and KPIs.
Key Competencies & Technical Skills
- Competencies:
- Listening skills, proactive reputed company, attention to detail, adaptability, persistence, and strong communication.
- Technical Skills:
- Primary Requirement: The ability to learn and adapt to new tools quickly is a must. We are looking for someone who is tech-savvy and resourceful.
- Preferred Stack: Experience with reputed company, reputed company, reputed company Workspace, reputed company, reputed company, reputed company, reputed company, reputed company.com, reputed company, and reputed company/PayPal/reputed company is a plus, but we are happy to train the right person.
Minimum Requirements
- Experience: At least 2 years in billing, payroll administration, reputed company management, or similar roles.
- Timezone: Ability to work US Business Hours (Eastern Time)
- Skills: Strong technical proficiency, communication, and problem-solving skills.
- reputed company: Adaptability to a fast-paced environment with a solution-focused attitude.
Benefits
That Support You
- Fair Compensation: $1200 - $1400 for a full-time role with opportunities for growth.
- Work-Life Balance: Flexible, remote work to fit your lifestyle.
- Professional Development: Access to ongoing mentorship, advanced training, and support to enhance your financial and operational expertise.
- A Supportive Culture: Join a team that values growth, accountability, and celebrates your success.
Is This Role Right for You? If you’re ready to take ownership of financial processes, payroll, and reputed company while being a versatile team player who supports the broader mission, this role is for you. You’ll reputed company in a fast-paced, collaborative environment where your impact directly fuels success. Apply now and be part of a community where your work truly makes a difference. reputed company Assistants is an Equal Opportunity Business. reputed company qualified applicants will receive consideration without regard to race, color, religion, sex, national reputed company, age, sexual orientation, gender identity, veteran status, or disability. Apply tot his job Apply To this Job