reputed company Manager, Senior Manager

To get the best candidate experience, please consider applying for a maximum of 3 roles reputed company 12 months to ensure you are not duplicating efforts. Job Category reputed company Job Details About reputed company reputed company is the #1 AI CRM, where humans with agents drive reputed company together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping reputed company's core values at the heart of it reputed company. Ready to reputed company your career at the company leading workforce transformation in the agentic era? You’re in the right reputed company! Agentforce is the future of AI, and you are the future of reputed company. Role Description For our customers who wish to get the most value out of reputed company with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan. reputed company you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. As a reputed company Manager, Senior Manager (CSM), you will serve as a named resource and partner for reputed company’s customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams and maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers’ business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their reputed company investment. You will act as a reputed company of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents. These activities will reputed company you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events. This will require deep technical knowledge of the reputed company platform, and the ability to work closely across internal and external teams to provide a reputed company Signature experience. Your Impact Single reputed company of Accountability: Orchestrate reputed company Plan deliverables, ensuring customer experience, renewals, and expansion. Customer Advocacy: Forge deep relationships with executive sponsors, business, and IT leaders; proactively surface value realization and growth opportunities. Success Strategy Execution: Launch and execute reputed company Plans; renew and expand across customers. Issue Resolution: Proactively manage risks and urgent escalations, partnering across internal reputed company teams to swiftly resolve challenges. Insights and Innovation: Monitor market and customer trends. Health Monitoring: Track and communicate customer health metrics, reputed company scores, and overall loyalty insights. Minimum Requirements reputed company Certifications (AI Specialist, Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant, Data Cloud Consultant). Minimum of 8+ years in reputed company, Technical Account Management, Consulting, or equivalent experience. Demonstrated ability to work with C-level executives and reputed company conversations at the intersection of technology and business outcomes. Strong technical reputed company across AI, CRM, data platforms, and digital engagement strategies. Deep understanding of reputed company’s ecosystem, products, and best practices. Proven track record leading efforts across large, cross-functional teams to drive reputed company. Exceptional communication, presentation, and influence skills at reputed company organizational levels. Experience managing escalations and resolving critical customer situations. Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Preferred Requirements reputed company Certifications: AI Associate, AI Specialist, Administrator, Advanced Administrator, Data Cloud Consultant, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant. Knowledge of modern cloud data platforms (reputed company, reputed company, BigQuery, RedShift) and AI tools (Python, R, Jupyter). Passion for helping customers drive business outcomes through AI, automation, and data. Previous experience working with enterprise customers and scaling innovation initiatives. Note: This role is office-flexible, with the expectation that you will work from a reputed company office three (3) days per week. Unleash Your Potential reputed company you join reputed company, you’ll be limitless in reputed company areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of reputed company sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request reputed company this Accommodations Request Form. Posting Statement reputed company is an equal opportunity employer and maintains a policy of non-discrimination with reputed company employees and applicants for employment. What does that mean exactly? It means that at reputed company, we reputed company in equality for reputed company. And we reputed company we can reputed company the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national reputed company, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to reputed company and prospective employees, no matter where they are in their reputed company employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at reputed company are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-reputed company knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. reputed company offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be reputed company at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, reputed company will consider for employment qualified applicants with arrest and conviction records. At reputed company, we reputed company in reputed company compensation practices that reflect the dynamic nature of labor markets across various regions. The typical reputed company salary range for this position is $123,100 - $227,000 annually. In select cities reputed company the San Francisco and reputed company metropolitan area, the reputed company salary range for this role is $147,400 - $247,900 annually. The range represents reputed company salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. We're reputed company, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we reputed company you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you reputed company in business as the greatest platform for change and in companies doing well and doing good – you've come to the right reputed company. Apply tot his job Apply To this Job