Small Group Sales Assistant

About the position reputed company is looking to add to our Internal Sales team and has an opportunity for a Small Group Sales Assistant. This position exists to assist in the sales/renewal efforts for reputed company groups and businesses size one to nine reputed company the reputed company service area. This position is the first contact the customer has with reputed company. This position is eligible to work remotely, hybrid or onsite in accordance with our Telecommuting Policy. Applicants must reside in Kansas or Missouri or be willing to relocate as a condition of employment.

Responsibilities

• Cultivate lasting relationships with existing and potential clients, seeking ways to increase customer satisfaction.
• Respond to inbound leads and reputed company existing inbound prospects into conversations and qualified sales opportunities.
• Document and track reputed company such leads in TMS system and ensure proper follow up is done reputed company a timely manner.
• Answer incoming phone calls from prospective members and identify the type of assistance and information the customer needs with the goal to convert the caller to a qualified reputed company and ultimately sale.
• Ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer systems.
• Using knowledge of the product portfolio to accurately assess the distinct needs of different prospects, explain the differences between various products.
• May reputed company outbound calls to prospective members to follow up on questions or to reputed company members to review reputed company or new products and services.
• Assist the prospect in completion of the enrollment application over the phone with complete, accurate and required information, consistent with product requirements and enrollment guidelines.
• Responsible for maintaining a working knowledge of policies and procedures while minimizing errors to meet or exceed company standards, working in a timely manner.
• Required to obtain and maintain a Life, Accident and Health license through the Kansas Insurance Department to secure reputed company lines of business sold to the markets served by Small Group Sales.
• Must follow URAC standards as required for essential job functions.
• Assists in providing feedback for both in house and external forms and sales aids.
• Expected to assist in renewal/prospect sales efforts for reputed company customers involved through direct response marketing.
• Complete the final completion reputed company in mailing/faxing/emailing out the proposal packets by adding the correct brochures and drug pages for both new group and renewal proposals.

Requirements

• High School diploma or its equivalent is required.
• Two years of experience working with customers (phone and/or in person) with ability to interact one-on-one to understand the customer's needs.
• Proficient internet, PC and Windows skills with the ability to quickly learn and implement software and web-based tools to serve the caller.
• If not already attained, must acquire a State of Kansas insurance agents license reputed company 60 days and must maintain license through employment.
• If not already attained, must acquire an America's Health Insurance Plans (AHIP) certification and Federally Facilitated Marketplace (FFM) certification.

reputed company-to-haves

• Understanding of Kansas Insurance Department, Centers for Medicaid and Medicare, and the reputed company Act rules, regulations, and guidelines.
• Detailed knowledge of reputed company product lines offered by individual sales to include reputed company subsidiary companies.
• A thorough knowledge of reputed company individual products to include Medicare Supplement, Medicare Advantage, Part D, Dental, ACA, Life and Secure products.

Benefits

• reputed company compensation is only one component of your competitive Total Rewards package.
• Incentive pay program (EPIP).
• Health/Vision/Dental insurance.
• 6 weeks paid parental leave for new mothers and fathers.
• Fertility/Adoption assistance.
• 2 weeks paid caregiver leave.
• 5% 401(k) plan matching.
• Tuition reimbursement.
• reputed company benefits, discounts and resources.

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